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  • All HBS Web  (1,227)
    • News  (263)
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Show Results For

  • All HBS Web  (1,227)
    • News  (263)
    • Research  (817)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (235)
← Page 32 of 1,227 Results →
  • 2023
  • Working Paper

Rapport in Organizations: Evidence from Fast Food

By: Achyuta Adhvaryu, Parker Howell, Anant Nyshadham and Jorge Tamayo
Common identity often provides a foundation for workplace rapport. Though gender is perhaps the most frequently studied dimension of identity among workers, little is known about how gender match between managers and their workers might affect team performance. Using... View Details
Keywords: Management; Relationships; Gender; Labor and Management Relations; Organizational Change and Adaptation; Employees; Food and Beverage Industry; Colombia
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Adhvaryu, Achyuta, Parker Howell, Anant Nyshadham, and Jorge Tamayo. "Rapport in Organizations: Evidence from Fast Food." Harvard Business School Working Paper, No. 24-032, November 2023.
  • 01 Mar 2012
  • News

Speak English, Please!

Image by Chuan Khoo / Getty Images Learning to Speak the Language of Business In March 2010, CEO Hiroshi Mikitani (MBA 1993) stood in front of his employees at online retail giant Rakuten’s Tokyo headquarters and made a stunning... View Details
Keywords: Kim Girard; Miscellaneous Store Retailers; Retail Trade
  • Web

Labor Practices | Baker Library | Bloomberg Center | Harvard Business School

workers demanded higher pay and better working conditions and health benefits. U.S. Steel responded with a core public relations objective to “tell the public the true facts about working conditions and labor policies in operating plants,... View Details
  • 01 Dec 2011
  • News

Making the Case for Leadership

microscope by thousands of HBS students, tell it like it was and relate what they’ve learned and what they believe about being a leader. Toby Johnson Putting Her People First Whether leading in military or civilian life (bottom, at... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • March 1981 (Revised April 1983)
  • Case

Sedalia Engine Plant (B)

By: Michael Beer
After one year as new plant manager at a highly participatory management style plant, Denny Goble assesses his handling of various problems. View Details
Keywords: Factories, Labs, and Plants; Employee Relationship Management; Management Style; Problems and Challenges; Labor and Management Relations; Technology Industry
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Beer, Michael. "Sedalia Engine Plant (B)." Harvard Business School Case 481-149, March 1981. (Revised April 1983.)
  • 01 Sep 2011
  • News

Capitalism’s False Mantra

Related Links Martin discussing his book One of the most influential papers defining the role of business, “Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure,” was coauthored in 1976 by Michael Jensen, the... View Details
Keywords: Sean Silverthorne; Publishing Industries (except Internet); Information; Management
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

bet on industry’s ability to close the human development gap through investment tax credits. As he put it, “What if companies were given a tax credit for each non-executive level full-time employee based in the United States? Citing... View Details
Keywords: by James Heskett; Construction
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send... View Details
Keywords: by Dina Gerdeman
  • 31 Mar 2002
  • What Do You Think?

Is This the Decade of the Investor?

carry out their responsibility to represent the best interests of investors, who will?—James Heskett But Dr. Leslie Levy suggests that before we jump to conclusions, perhaps more information is needed. In particular, we should isolate the returns to various types of... View Details
Keywords: by James Heskett
  • 01 Jun 2006
  • News

Entrepreneur's Notebook with Kevin Przybocki (MBA '91)

functions that weren’t our core strengths. You don’t need to be an expert at everything. What keeps me up at night: We grew this business to 26 employees and more than 100 global clients while being involved in every detail, but that’s... View Details
Keywords: Margie Kelley; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
  • 01 Jun 2010
  • News

Michael Depatie

A caring company culture is directly related to how an employee is going to show up for the customer. Our employees are our brand, so we try to create an environment where they... View Details
Keywords: Julia Hanna; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Accommodation; Hospitality
  • 01 Jun 2010
  • News

Green Dreams: Eco-Friendly Countertops

humans or the environment. Magagnini and Strugatz treat their workforce with the same care that they extend to environmental issues, holding open-book monthly staff meetings and naming an employee of the month. “People are definitely not... View Details
Keywords: Sarah Auerbach; Furniture and Related Product Manufacturing; Furniture and Related Product Manufacturing
  • May 1996
  • Background Note

The GM's Operational Challenge: Managing Through People

By: Christopher A. Bartlett and Ashish Nanda
Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers... View Details
Keywords: Employee Relationship Management; Selection and Staffing; Contracts; Managerial Roles; Operations; Problems and Challenges; Labor and Management Relations; Motivation and Incentives; Value
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Bartlett, Christopher A., and Ashish Nanda. "The GM's Operational Challenge: Managing Through People." Harvard Business School Background Note 396-400, May 1996.
  • 09 Aug 2017
  • Sharpening Your Skills

Productivity Tips You Probably Haven't Considered Before

Source: rawpixel Hit a wall trying to increase your productivity? Recent research by Harvard Business School professors might help. The following articles address some basic questions: Should we deal with easy tasks first? Do employees... View Details
Keywords: by Sean Silverthorne
  • 01 Mar 2019
  • News

In My Humble Opinion: Easy Rider

native knew an icon—and a challenge—when he saw one. In 2009 he stepped into the role of managing director, Harley-Davidson India. Entering the Indian market had plenty of challenges related to tariffs, accessibility, and brand... View Details
Keywords: Julia Hanna; Transportation Equipment Manufacturing; Manufacturing
  • December 1999 (Revised August 2000)
  • Case

Prime Designs

By: Paul W. Marshall
A student takes the role of the father who is the CEO of a family business. A non-family manager has asked for a meeting. Agenda topics are: your son's latest proposal and managers' desire to own equity. View Details
Keywords: Labor and Management Relations; Family Ownership; Employee Stock Ownership Plan
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Marshall, Paul W. "Prime Designs." Harvard Business School Case 800-198, December 1999. (Revised August 2000.)
  • 01 Mar 2009
  • News

Damon Silvers

any student support for the employees, and the employees themselves were thrilled.” Twenty-five years later, he frequently testifies before Congress on behalf of labor’s agenda. Between staff phone calls, an unflappable Silvers weighed in... View Details
Keywords: Roger Thompson; Administration of Economic Programs; Government; Transportation Equipment Manufacturing; Manufacturing; Transportation
  • 01 Mar 2012
  • News

Making Finance Personal

solutions, he has aggressively implemented the notion that customers, through their implicit choices or explicit actions (what Cook calls a “user contribution system”), and his brainstorming employees (in small groups within the company... View Details
Keywords: Garry Emmons; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 14 Mar 2016
  • Research & Ideas

The Surprising Connection between 1930s Weather and Today's Labor Unions

historical events in the 1930s that might affect some states but not others. They considered the National Labor Relations Act of 1935, which guaranteed the rights of private-sector employees to unionize and... View Details
Keywords: by Carmen Nobel
  • 01 Dec 2000
  • News

Core Values Keep Airline Flying High

Good people are essential for success. Keep the product and the process simple. Deliver the most reliable service at the lowest cost. Invest the time to connect with employees and customers. These are the basic tenets fueling the... View Details
Keywords: Margie Kelley; Air Transportation; Transportation
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