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  • All HBS Web  (1,227)
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  • All HBS Web  (1,227)
    • News  (263)
    • Research  (817)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (235)
← Page 32 of 1,227 Results →
  • 01 Dec 2000
  • News

Core Values Keep Airline Flying High

Good people are essential for success. Keep the product and the process simple. Deliver the most reliable service at the lowest cost. Invest the time to connect with employees and customers. These are the basic tenets fueling the... View Details
Keywords: Margie Kelley; Air Transportation; Transportation
  • 01 Jun 2010
  • News

Green Dreams: Eco-Friendly Countertops

humans or the environment. Magagnini and Strugatz treat their workforce with the same care that they extend to environmental issues, holding open-book monthly staff meetings and naming an employee of the month. “People are definitely not... View Details
Keywords: Sarah Auerbach; Furniture and Related Product Manufacturing; Furniture and Related Product Manufacturing
  • 2024
  • Working Paper

Rapport in Organizations: Evidence from Fast Food

By: Achyuta Adhvaryu, Parker Howell, Anant Nyshadham and Jorge Tamayo
Common identity often provides a foundation for workplace rapport. Using personnel and productivity data from a large fast food chain in Colombia, we study whether mismatched gender identity across managers and workers affects the team’s ability to deal with demand... View Details
Keywords: Productivity; Workplace Relationships; Rapport; Managers; People Management; Labor Allocation; Staffing; Scheduling; Quick-serve Restaurants; Management; Relationships; Gender; Labor and Management Relations; Organizational Change and Adaptation; Employees; Food and Beverage Industry; Colombia
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Adhvaryu, Achyuta, Parker Howell, Anant Nyshadham, and Jorge Tamayo. "Rapport in Organizations: Evidence from Fast Food." Harvard Business School Working Paper, No. 24-032, November 2023. (Revised August 2024.)
  • 26 Mar 2025
  • Blog Post

How to Approach Your Equity Compensation

common shares. But it’s also a critical metric in determining your equity grant price and future tax implications if and when you decide to sell your shares. 2. Plan for Pivotal Job Transitions One of the most hand-wringing financial decisions View Details
  • 01 Jun 1997
  • News

A Better Way to Go on Strike

costs at $200 million a day. What's more, a strike would cost the pilots and other employees their salaries. The airline would lose tens of millions of dollars daily and risk losing market share to its competitors. Yet the pilots were... View Details
Keywords: David Lax and Professor James K. Sebenius
  • October 1997 (Revised March 1998)
  • Case

Appalachian Mountain Club: Transforming Governance

By: Walter J. Salmon and Jaan Elias
Starting in 1988, the Appalachian Mountain Club (AMC) began a controversial transformation in management and governance. For its first 112 years, the AMC's structure had resembled that of a country club--volunteer leaders directed the club's operations and its small,... View Details
Keywords: Budgets and Budgeting; Transformation; Corporate Governance; Employee Relationship Management; Recruitment; Leading Change; Organizational Culture; Labor and Management Relations; Nonprofit Organizations; Education Industry; Entertainment and Recreation Industry
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Salmon, Walter J., and Jaan Elias. "Appalachian Mountain Club: Transforming Governance." Harvard Business School Case 598-066, October 1997. (Revised March 1998.)
  • May 1982 (Revised June 1982)
  • Case

Air Traffic Controllers

By: Michael Beer
On August 3, 1981 President Ronald Reagan terminated 12,000 air traffic controllers, members of the Professional Air Traffic Controllers Organization, for violating their no-strike oath. Provides background on the human resources policies and practices of the Federal... View Details
Keywords: Resignation and Termination; Labor and Management Relations; Government and Politics; Labor Unions; Negotiation; Employees; Air Transportation Industry; United States
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Beer, Michael. "Air Traffic Controllers." Harvard Business School Case 482-056, May 1982. (Revised June 1982.)
  • 31 Mar 2002
  • What Do You Think?

Is This the Decade of the Investor?

carry out their responsibility to represent the best interests of investors, who will?—James Heskett But Dr. Leslie Levy suggests that before we jump to conclusions, perhaps more information is needed. In particular, we should isolate the returns to various types of... View Details
Keywords: by James Heskett
  • Web

Post-war PR Campaigns Reaching Wide Audiences | Baker Library | Bloomberg Center | Harvard Business School

mid-1950s, hundreds of employees worked in the U.S. Steel’s public relations department, which oversaw an estimated five- to six-million-dollar annual budget devoted to campaigns targeted at local, national,... View Details
  • 09 Apr 2025
  • News

The Working Parent Revolution

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morell, host of Skydeck. In 2023, the Bureau of Labor Statistics reported that in 67% of two-parent families with children, both parents worked, which was up from 59% in 2013.... View Details
  • 09 Aug 2017
  • Sharpening Your Skills

Productivity Tips You Probably Haven't Considered Before

Source: rawpixel Hit a wall trying to increase your productivity? Recent research by Harvard Business School professors might help. The following articles address some basic questions: Should we deal with easy tasks first? Do employees... View Details
Keywords: by Sean Silverthorne
  • May 1996
  • Background Note

The GM's Operational Challenge: Managing Through People

By: Christopher A. Bartlett and Ashish Nanda
Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers... View Details
Keywords: Employee Relationship Management; Selection and Staffing; Contracts; Managerial Roles; Operations; Problems and Challenges; Labor and Management Relations; Motivation and Incentives; Value
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Bartlett, Christopher A., and Ashish Nanda. "The GM's Operational Challenge: Managing Through People." Harvard Business School Background Note 396-400, May 1996.
  • Blog

Why Does Your Company Exist?

When was the last time you thought about your company's mission statement? Maybe it appears on a slide deck that employees see in their onboarding process, or spotlighted in the annual report. Or perhaps your company's website features... View Details
  • Web

Introduction - The Worker - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

ideology and addressed Davenport’s concern that business school students tended “to look upon labor as a commodity and to ignore the human relations involved.” Among the collection’s holdings were the kinds of photographs publicity... View Details
  • Web

Hidden Workers: Caregivers - Managing the Future of Work

childcare and eldercare, it's in the best interest of employers to invest in fostering a care culture—one that attracts caregivers on the margins of the workforce and helps current employees succeed. Read the Report View Details
  • 17 Dec 2015
  • News

Examining Global Workforce Management

As executives of an international company are considering workforce reductions in Europe and South America, they are providing layoff support to employees and working with communities to create incentives for new businesses to replace... View Details
  • Web

Kemi Akenzua | MBA

emerge better equipped to navigate the future of the technology industry. Tech areas of interest: I’m very interested in user design, product management, and tech policy. Additionally, I’m passionate technology as it relates to... View Details
  • 25 Aug 2022
  • News

On Purpose

responsibility (CSR) strategy. From interviewing scores of employees and executives, it was clear that storytelling was somewhere at the core of it all, she says. Take, for example, Marvel’s 2018 blockbuster Black Panther. The film was... View Details
Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 01 Dec 2006
  • News

One-on-One with Jeff Hicks

industry entirely. Instead, the Miami native went home after graduation to join an upstart agency that seemed interested in doing things a little differently. At the time, Crispin Porter + Bogusky (CP+B) had a regional focus, with 55 View Details
Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services
  • 16 Oct 2007
  • First Look

First Look: October 16, 2007

disclosed by a social rating agency, we find empirical evidence that supports our hypotheses. We present implications for theory and public policy. Download paper: http://www.hbs.edu/research/pdf/08-025.pdf   Cases & Course MaterialsCompensating Family View Details
Keywords: Sean Silverthorne
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