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Show Results For
- All HBS Web
(1,227)
- News (263)
- Research (817)
- Events (1)
- Multimedia (1)
- Faculty Publications (235)
- 01 Dec 2000
- News
Core Values Keep Airline Flying High
Good people are essential for success. Keep the product and the process simple. Deliver the most reliable service at the lowest cost. Invest the time to connect with employees and customers. These are the basic tenets fueling the... View Details
- 01 Jun 2010
- News
Green Dreams: Eco-Friendly Countertops
humans or the environment. Magagnini and Strugatz treat their workforce with the same care that they extend to environmental issues, holding open-book monthly staff meetings and naming an employee of the month. “People are definitely not... View Details
- 2024
- Working Paper
Rapport in Organizations: Evidence from Fast Food
By: Achyuta Adhvaryu, Parker Howell, Anant Nyshadham and Jorge Tamayo
Common identity often provides a foundation for workplace rapport. Using personnel and productivity data from a large fast food chain in Colombia, we study whether mismatched gender identity across managers and workers affects the team’s ability to deal with demand... View Details
Keywords: Productivity; Workplace Relationships; Rapport; Managers; People Management; Labor Allocation; Staffing; Scheduling; Quick-serve Restaurants; Management; Relationships; Gender; Labor and Management Relations; Organizational Change and Adaptation; Employees; Food and Beverage Industry; Colombia
Adhvaryu, Achyuta, Parker Howell, Anant Nyshadham, and Jorge Tamayo. "Rapport in Organizations: Evidence from Fast Food." Harvard Business School Working Paper, No. 24-032, November 2023. (Revised August 2024.)
- 26 Mar 2025
- Blog Post
How to Approach Your Equity Compensation
common shares. But it’s also a critical metric in determining your equity grant price and future tax implications if and when you decide to sell your shares. 2. Plan for Pivotal Job Transitions One of the most hand-wringing financial decisions View Details
- 01 Jun 1997
- News
A Better Way to Go on Strike
costs at $200 million a day. What's more, a strike would cost the pilots and other employees their salaries. The airline would lose tens of millions of dollars daily and risk losing market share to its competitors. Yet the pilots were... View Details
- October 1997 (Revised March 1998)
- Case
Appalachian Mountain Club: Transforming Governance
By: Walter J. Salmon and Jaan Elias
Starting in 1988, the Appalachian Mountain Club (AMC) began a controversial transformation in management and governance. For its first 112 years, the AMC's structure had resembled that of a country club--volunteer leaders directed the club's operations and its small,... View Details
Keywords: Budgets and Budgeting; Transformation; Corporate Governance; Employee Relationship Management; Recruitment; Leading Change; Organizational Culture; Labor and Management Relations; Nonprofit Organizations; Education Industry; Entertainment and Recreation Industry
Salmon, Walter J., and Jaan Elias. "Appalachian Mountain Club: Transforming Governance." Harvard Business School Case 598-066, October 1997. (Revised March 1998.)
- May 1982 (Revised June 1982)
- Case
Air Traffic Controllers
By: Michael Beer
On August 3, 1981 President Ronald Reagan terminated 12,000 air traffic controllers, members of the Professional Air Traffic Controllers Organization, for violating their no-strike oath. Provides background on the human resources policies and practices of the Federal... View Details
Keywords: Resignation and Termination; Labor and Management Relations; Government and Politics; Labor Unions; Negotiation; Employees; Air Transportation Industry; United States
Beer, Michael. "Air Traffic Controllers." Harvard Business School Case 482-056, May 1982. (Revised June 1982.)
- 31 Mar 2002
- What Do You Think?
Is This the Decade of the Investor?
carry out their responsibility to represent the best interests of investors, who will?—James Heskett But Dr. Leslie Levy suggests that before we jump to conclusions, perhaps more information is needed. In particular, we should isolate the returns to various types of... View Details
Keywords: by James Heskett
- Web
Post-war PR Campaigns Reaching Wide Audiences | Baker Library | Bloomberg Center | Harvard Business School
mid-1950s, hundreds of employees worked in the U.S. Steel’s public relations department, which oversaw an estimated five- to six-million-dollar annual budget devoted to campaigns targeted at local, national,... View Details
- 09 Apr 2025
- News
The Working Parent Revolution
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morell, host of Skydeck. In 2023, the Bureau of Labor Statistics reported that in 67% of two-parent families with children, both parents worked, which was up from 59% in 2013.... View Details
- 09 Aug 2017
- Sharpening Your Skills
Productivity Tips You Probably Haven't Considered Before
Source: rawpixel Hit a wall trying to increase your productivity? Recent research by Harvard Business School professors might help. The following articles address some basic questions: Should we deal with easy tasks first? Do employees... View Details
Keywords: by Sean Silverthorne
- May 1996
- Background Note
The GM's Operational Challenge: Managing Through People
By: Christopher A. Bartlett and Ashish Nanda
Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers... View Details
Keywords: Employee Relationship Management; Selection and Staffing; Contracts; Managerial Roles; Operations; Problems and Challenges; Labor and Management Relations; Motivation and Incentives; Value
Bartlett, Christopher A., and Ashish Nanda. "The GM's Operational Challenge: Managing Through People." Harvard Business School Background Note 396-400, May 1996.
- Blog
Why Does Your Company Exist?
When was the last time you thought about your company's mission statement? Maybe it appears on a slide deck that employees see in their onboarding process, or spotlighted in the annual report. Or perhaps your company's website features... View Details
- Web
Introduction - The Worker - The Human Factor – Baker Library | Bloomberg Center, Historical Collections
ideology and addressed Davenport’s concern that business school students tended “to look upon labor as a commodity and to ignore the human relations involved.” Among the collection’s holdings were the kinds of photographs publicity... View Details
- Web
Hidden Workers: Caregivers - Managing the Future of Work
childcare and eldercare, it's in the best interest of employers to invest in fostering a care culture—one that attracts caregivers on the margins of the workforce and helps current employees succeed. Read the Report View Details
- 17 Dec 2015
- News
Examining Global Workforce Management
As executives of an international company are considering workforce reductions in Europe and South America, they are providing layoff support to employees and working with communities to create incentives for new businesses to replace... View Details
- Web
Kemi Akenzua | MBA
emerge better equipped to navigate the future of the technology industry. Tech areas of interest: I’m very interested in user design, product management, and tech policy. Additionally, I’m passionate technology as it relates to... View Details
- 25 Aug 2022
- News
On Purpose
responsibility (CSR) strategy. From interviewing scores of employees and executives, it was clear that storytelling was somewhere at the core of it all, she says. Take, for example, Marvel’s 2018 blockbuster Black Panther. The film was... View Details
- 01 Dec 2006
- News
One-on-One with Jeff Hicks
industry entirely. Instead, the Miami native went home after graduation to join an upstart agency that seemed interested in doing things a little differently. At the time, Crispin Porter + Bogusky (CP+B) had a regional focus, with 55 View Details
- 16 Oct 2007
- First Look
First Look: October 16, 2007
disclosed by a social rating agency, we find empirical evidence that supports our hypotheses. We present implications for theory and public policy. Download paper: http://www.hbs.edu/research/pdf/08-025.pdf Cases & Course MaterialsCompensating Family View Details
Keywords: Sean Silverthorne