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Show Results For
- All HBS Web
(1,031)
- News (217)
- Research (649)
- Events (1)
- Multimedia (4)
- Faculty Publications (193)
- 01 Dec 2006
- News
Enron’s Legacy
If Enron had been owned and controlled by a small group of private-equity investors, could the monitoring and control practices of a professionally run buyout shop have protected Enron’s shareholders and employees from the problems that... View Details
- 01 Jun 2010
- News
Get Well Soon
Art by James Yang/Getty Images Health-care reform is more than a political football. For twenty years it’s been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact... View Details
- 02 Aug 2021
- Blog Post
Uncovering the Virtual Advantage at Humana
employees across a variety of functions worked remotely and in January 2020, Humana was ranked 15th most flexible workplace in the U.S. by FlexJobs. Humana has earned this reputation by offering remote work arrangements, using a variety... View Details
- Web
Latin America - Global Activities 2021
Latin America Latin America Appreciating One’s Humanity as a Leader Pictured: Karen Bruck, a vice president at MercadoLibre, is the protagonist of a case highlighting the challenges of helping employees to succeed. Danyel O’Connor (PLD... View Details
- 15 May 2012
- First Look
First Look: May 15
company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's largest audit firms. In May 2006, the Japanese Financial Services Agency (FSA) suspended ChuoAoyama for two months... View Details
Keywords: Carmen Nobel
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
advantages, great employee and customer loyalty, and a smoother on-ramp in leadership succession. A book excerpt from The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professor... View Details
Keywords: by Staff
- 29 May 2020
- Op-Ed
How Leaders Are Fighting Food Insecurity on Three Continents
COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details
Marty Blue
2019 Marty was engaged as an SVP of Business Development at CarGurus. CarGurus is the largest Automotive Digital Marketplace in the United States based on unique monthly visitors. At CarGurus she was an integral part of the management... View Details
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
employees much more effectively—creating high-performance teams reliably, matching people to projects that fit both their skills and their interests, and dramatically increasing the probability that work will be productively creative. We... View Details
Keywords: by Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
with tools for identifying and solving these problems, engage their employees and suppliers in their improvement efforts. Q: Your book notes that typical stores experience staff turnover of 100 percent each... View Details
- 01 Sep 2014
- News
Book Review: Getting Beyond Yes
by $100 billion spent annually on management consulting and training. Yet that message doesn’t always get to the people who need it most: fewer than half of public-facing employees are well versed in these grand strategic ideas when it... View Details
- 01 Dec 2003
- News
Roger Ullman: Going Green with E2
in front of policymakers in Washington. We will scale the level of activity to your needs.” E2 is somewhat unusual; it’s a virtual organization with no paid employees that has partnered with another nonprofit, NRDC. Members are required... View Details
- Web
Dean Srikant Datar’s 2023 Commencement Remarks | About
, or listening generously, requires approaching conversations with open-mindedness and a commitment to empathy. Without active listening, one cannot learn; without the ability to learn quickly, one cannot lead in a fast-changing world. View Details
- Web
Leading Race Work in Business Schools - Race, Gender & Equity
Industrial/Organizational Psychology from Rice University in 2001. His primary research interests are in workforce diversity (including, but not limited to racioethnicity, sex, age, experience, religion, and culture) and employee input... View Details
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
safety of the employees who make the goods that the retailer sells? No need to feel awkward if your answer is no. Most people do not think about the harms created by indirect actions, that is, behaviors that hurt others indirectly, such... View Details
- 23 May 2011
- Op-Ed
Leading and Lagging Countries in Contributing to a Sustainable Society
Editor's note: Please see related story, Corporate Sustainability Reporting: It's Effective. To what extent companies contribute to a sustainable society is a question increasingly important, not only to the companies themselves, but also to investors, the countries... View Details
Keywords: by Robert G. Eccles & George Serafeim
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
for-profit health care organization led to better patient outcomes at the same time that "provider engagement and feeling of satisfaction have increased, our costs have fallen and our net profit has increased." One of the basic... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
while full integration into stock valuation and engagement are considered more beneficial, but they are all practiced with equal frequency. Current practices of different ESG styles, especially screening, are driven by product and ethical... View Details
Keywords: Sean Silverthorne
- 01 Dec 2011
- News
Making the Case for Leadership
the workers’ allegiance. She does so in part by meeting one-on-one with every employee and introducing innovations such as pairing a shift worker with a manager in coleadership roles. “This is an unusual case because it’s about an MBA in... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
allow themselves to appear to be vulnerable, for once lacking the answers to everything? Is it time for more reverse mentoring? What do you think? Share your thoughts in the comments below. Editor’s Note: Heskett speculates on the influence of culture on post-pandemic... View Details
Keywords: by James Heskett