Publications

Publications

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  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

this book undertook major restructurings without being in a financial crisis. Compared to the rest of the U.S. airline industry, United Air Lines was in relatively strong financial condition when its employees agreed to almost $5 billion... View Details
Keywords: by Stuart C. Gilson
  • 23 Mar 2010
  • First Look

First Look: March 23

Firms Use Non-linear Incentive Schemes? Experimental Evidence on Sorting and Overconfidence Authors: Ian Larkin and Stephen Leider Abstract Non-linear incentive schemes are commonly used to determine employee pay, despite their... View Details
Keywords: Martha Lagace
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

Sometimes, thinking outside the box isn’t ambitious enough to get real innovation flowing. In her new book, Rosabeth Moss Kanter encourages organization leaders to think much more broadly at what restricts creativity and how to overcome... View Details
Keywords: by Sean Silverthorne
  • 31 Aug 2010
  • First Look

First Look: August 31

innovation and strategy formulation. As the company grows, managers must decide how to scale the Vision Community process so that it retains its spirit of employee involvement and engagement while... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2018
  • Sharpening Your Skills

The Dark Side of Performance Bonuses

boss deserves a big salary, but only when the number is fully explained. Research Papers Driven by Social Comparisons: How Feedback about Coworkers’ Effort Influences Individual Productivity At a Japanese bank, researchers examine the... View Details
Keywords: by Sean Silverthorne
  • October 2014 (Revised June 2015)
  • Case

Quiet Logistics (A)

By: Robert Simons and Natalie Kindred
This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students learn about Quiet Logistics, an e-commerce fulfillment company working with high-end apparel retailers such as... View Details
Keywords: Strategy Execution; Strategic Uncertainty; Disruptive Change; Managing Growth; Robotics; Disruptive Technology; Managing Start-ups; Management Control Systems; Performance Measurement; Business Growth and Maturation; Disruption; Entrepreneurship; Disruptive Innovation; Crisis Management; Risk Management; Organizational Change and Adaptation; Business Strategy; Competitive Strategy; E-commerce; Distribution Industry; Technology Industry; United States
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  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

and rewarding more participatory, more sincere, and less directive marketing styles. Download the paper: http://www.hbs.edu/research/pdf/08-017.pdf The Impact of Shareholder Activism on Financial Reporting and Compensation: The Case of View Details
Keywords: Martha Lagace
  • 05 Jan 2010
  • First Look

First Look: January 5

are not driven by reverse causality. These patterns are not driven solely by common law nations such as the United Kingdom and United States, but also hold in Continental Europe. Download the paper:... View Details
Keywords: Martha Lagace
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

culture, won’t even scratch the surface of the performance problem.” As Jerry put it, “My experience with fear based management was that employees were reluctant to innovate because there was a risk that if... View Details
Keywords: by James Heskett
  • 22 Mar 2024
  • Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

Hoffmann, a postdoctoral scholar at the Laboratory for Innovation Science at Harvard (LISH) at the Digital Data Design Institute at Harvard, and Yanuo Zhou, a doctoral candidate at the University of Toronto. To quantify the dollar value... View Details
Keywords: by Rachel Layne; Computer; Information Technology; Technology
  • 15 Sep 2015
  • First Look

September 15, 2015

an associated 90% confidence interval of (2.3%, 17.8%). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49523 2015 The Changing Frontier: Rethinking Science and Innovation Policy Information Technology and the... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

increasingly using crowdsourced public goods as inputs for innovation and production. Counterintuitively, some firms pay their employees to contribute to the creation of these goods, which can be used freely... View Details
Keywords: Dina Gerdeman
  • 13 Jan 2015
  • First Look

First Look: January 13

  Publications January 2015 Handbook of Regional and Urban Economics Agglomeration and Innovation By: Carlino, Gerald, and William R. Kerr Abstract—This chapter reviews academic research on the connections between agglomeration and... View Details
Keywords: Sean Silverthorne
  • Web

Business History - Faculty & Research

safety, morals, and health could be protected. Article Intermediary Functions and the Market for Innovation in Meiji and Taisho Japan By: Tom Nicholas and Hiroshi Shimizu Japan experienced a transformational phase of technological... View Details
  • Web

Finance - Faculty & Research

Humana-provided primary care, home care, behavioral health, and mail order pharmacy services. Innovative partnerships with private equity firms had helped finance the acquisition and operations of key CenterWell assets. Broussard and his... View Details
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency.... View Details
Keywords: by Kristen Senz
  • 14 Jan 2014
  • First Look

First Look: January 14

Harvard Business Review Can a Strong Culture Be Too Strong? By: Garvin, David A. Abstract—The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

workshops. He will be running the session in the Leading Product Innovation executive education program on the HBS campus in February. Creating a memorable experience When it comes to providing the type of experience we gush about to... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 04 Dec 2012
  • First Look

First Look: December 4

employees in a large information technology firm. These findings have implications for research on homophily, gender relations in organizations, and formal and informal organizational structure. Exclusivity, Contingent Control Rights, and... View Details
Keywords: Carmen Nobel
  • 28 Apr 2015
  • First Look

First Look: April 28

gain drawing from a qualitative study of 90 U.S.-based employees of a Japanese organization following a company-wide English language mandate. These native English-speaking employees believed that the... View Details
Keywords: Sean Silverthorne