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    • All HBS Web  (2,081)
      • Faculty Publications  (752)

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      • November 1998
      • Article

      Measuring and Managing the Benefits of Customer Retention: An Empirical Investigation

      By: N. Narayandas
      Keywords: Measurement and Metrics; Management; Customer Focus and Relationships
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      Narayandas, N. "Measuring and Managing the Benefits of Customer Retention: An Empirical Investigation." Journal of Service Research 1, no. 2 (November 1998).
      • 1998
      • Book

      The Multinational Traders

      By: Geoffrey Jones
      This book examines the history and theory of multinational trading companies. The essays in this volume demonstrate the importance of trading companies in trade and investment flows in the world economy from the nineteenth century to the present day. The empirical... View Details
      Keywords: Company History; Trade; Globalization; Books; Organizational Structure; Perspective; Diversification; Theory; Asia; Europe; United States
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      Jones, Geoffrey, ed. The Multinational Traders. Routledge International Studies in Business History. London: Routledge, 1998.
      • Article

      The Control of Technology Alliances: An Empirical Analysis of the Biotechnology Industry

      By: Josh Lerner and Robert P. Merges
      Keywords: Information Technology; Alliances; Information; Biotechnology Industry
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      Lerner, Josh, and Robert P. Merges. "The Control of Technology Alliances: An Empirical Analysis of the Biotechnology Industry." Journal of Industrial Economics 46, no. 2 (June 1998): 125–156. (Special Symposium "Inside the Pin Factory": Empirical Studies Augmented by Manager Interviews.)
      • 01 May 1998
      • Conference Presentation

      Rapid Learning and Adaptation in Product Development: An Empirical Study of the Internet Software Industry

      By: Alan MacCormack, M. Iansiti and R Verganti
      Keywords: Learning; Product Development; Software; Computer Industry; Information Technology Industry; Technology Industry
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      MacCormack, Alan, M. Iansiti, and R Verganti. "Rapid Learning and Adaptation in Product Development: An Empirical Study of the Internet Software Industry." Paper presented at the International Product Development Management Conference, Italy, May 01, 1998.
      • July 1999
      • Article

      From Physics to Function: An Empirical Study of R&D Performance in the Semiconductor Industry

      By: Marco Iansiti and Jonathan West
      Keywords: Science; Research and Development; Performance; Semiconductor Industry
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      Iansiti, Marco, and Jonathan West. "From Physics to Function: An Empirical Study of R&D Performance in the Semiconductor Industry." Journal of Product Innovation Management 16, no. 4 (July 1999).
      • 1998
      • Article

      Looking Inside the Fishbowl of Creativity: Verbal and Behavioral Predictors of Creative Performance

      By: J. Ruscio, D. M. Whitney and T. M. Amabile
      This study set out to identify specific task behaviors that predict observable product creativity in three domains and to identify which of those behaviors mediate the well-established link between intrinsic motivation and creativity. One-hundred fifty-one... View Details
      Keywords: Creativity; Cognition and Thinking; Behavior
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      Ruscio, J., D. M. Whitney, and T. M. Amabile. "Looking Inside the Fishbowl of Creativity: Verbal and Behavioral Predictors of Creative Performance." Creativity Research Journal 11, no. 3 (1998): 243–263.
      • Article

      The Enforcement of Intellectual Property Rights: A Survey of the Empirical Literature

      By: Josh Lerner and Jenny Lanjouw
      Keywords: Intellectual Property; Rights
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      Lerner, Josh, and Jenny Lanjouw. "The Enforcement of Intellectual Property Rights: A Survey of the Empirical Literature." Special Issue on The Economics and Econometrics of Innovation. Annales d'économie et de statistique, nos. 49-50 (January–June 1998): 223–246.
      • Article

      From Technological Potential to Product Performance: An Empirical Analysis

      By: Marco Iansiti
      Keywords: Information Technology; Product; Performance
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      Iansiti, Marco. "From Technological Potential to Product Performance: An Empirical Analysis." Research Policy 26, no. 3 (October 1997): 263–390.
      • September 1997
      • Article

      The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding-Out

      By: Bruno S. Frey and Felix Oberholzer-Gee
      Keywords: Cost; Motivation and Incentives; Theory
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      Frey, Bruno S., and Felix Oberholzer-Gee. "The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding-Out." American Economic Review 87, no. 4 (September 1997): 746–755.
      • summer 1997
      • Article

      An Empirical Exploration of a Technology Race

      By: J. Lerner
      An extensive theoretical literature examines technological competition, and in particular whether leaders maintain their standing. These models, however, have received little support. Innovation is examined in the disk drive industry, an environment particularly... View Details
      Keywords: Information Technology; Learning
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      Lerner, J. "An Empirical Exploration of a Technology Race." RAND Journal of Economics 28, no. 2 (summer 1997): 228–247.
      • 1997
      • Working Paper

      From Physics to Function: An Empirical Study of R&D in the Semiconductor Industry

      By: Marco Iansiti and Jonathan West
      Citation
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      Iansiti, Marco, and Jonathan West. "From Physics to Function: An Empirical Study of R&D in the Semiconductor Industry." Harvard Business School Working Paper, No. 97-073, June 1997.
      • April 1997
      • Background Note

      Note on Value Drivers

      By: Benjamin C. Esty
      Presents a framework for analyzing strategic decisions. Takes as given the practice of value-based management whereby managers use value as a primary criterion when making financial, strategic, or investment decisions. Through a simple valuation model, it shows how... View Details
      Keywords: Decisions; Equity; Financial Strategy; Investment; Profit; Framework; Growth Management; Value Creation
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      Esty, Benjamin C. "Note on Value Drivers." Harvard Business School Background Note 297-082, April 1997.
      • 1997
      • Working Paper

      Experience, Experimentation and the Accumulation of Organizational Capabilities: An Empirical Study of R&D in the Semiconductor Industry

      By: Marco Iansiti and Jonathan West
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      Iansiti, Marco, and Jonathan West. "Experience, Experimentation and the Accumulation of Organizational Capabilities: An Empirical Study of R&D in the Semiconductor Industry." Harvard Business School Working Paper, No. 96-032, April 1997.
      • 1997
      • Working Paper

      Managing Technological Transitions: Empirical Evidence from the Semiconductor Industry

      By: Marco Iansiti
      Citation
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      Iansiti, Marco. "Managing Technological Transitions: Empirical Evidence from the Semiconductor Industry." Harvard Business School Working Paper, No. 96-046, March 1997.
      • Article

      The Role of Flexibility in the Development of New Products: An Empirical Study

      By: S. Thomke
      Keywords: Research and Development; Product
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      Thomke, S. "The Role of Flexibility in the Development of New Products: An Empirical Study." Research Policy 26, no. 1 (March 1997): 105–119. (Translated and reprinted in Comportamento Organizacional E Gestao (October 1998): 135-157.)
      • February 1997
      • Article

      Advantages of Time-Based New Product Development in a Fast Cycle Industry: An Empirical Analysis

      By: S. Datar, C. Jordan, S. Kekre, S. Rajiv and K. Srinivasan
      Keywords: Product; Research and Development; Business Ventures
      Citation
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      Datar, S., C. Jordan, S. Kekre, S. Rajiv, and K. Srinivasan. "Advantages of Time-Based New Product Development in a Fast Cycle Industry: An Empirical Analysis." Journal of Marketing Research (JMR) 34, no. 1 (February 1997): 36–49.
      • 1996
      • Working Paper

      Corporate Scope and Institutional Context: An Empirical Analysis of Diversified Indian Business Groups

      By: Tarun Khanna and Krishna G. Palepu
      Citation
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      Khanna, Tarun, and Krishna G. Palepu. "Corporate Scope and Institutional Context: An Empirical Analysis of Diversified Indian Business Groups." Harvard Business School Working Paper, No. 96-051, October 1996.
      • October 1996
      • Article

      The Use of Covenants: An Empirical Analysis of Venture Partnership Agreements

      By: Paul A. Gompers and J. Lerner
      Keywords: Partners and Partnerships; Theory; Agreements and Arrangements
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      Gompers, Paul A., and J. Lerner. "The Use of Covenants: An Empirical Analysis of Venture Partnership Agreements." Journal of Law & Economics 39, no. 2 (October 1996): 463–498. (Condensed version reprinted in Investment Policy 1 (September/October 1997): 122-130.)
      • July 1996
      • Teaching Note

      Empire Blue Cross and Blue Shield (A)-(H) TN

      By: Regina E. Herzlinger and Ramona Hilgenkamp
      Teaching Note for (9-195-216--223). View Details
      Keywords: Insurance Industry
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      Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (A)-(H) TN." Harvard Business School Teaching Note 197-013, July 1996.
      • Article

      Fair Siting Procedures - An Empirical Analysis of Their Importance and Characteristics

      By: Felix Oberholzer-Gee and Bruno S. Frey
      Citation
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      Oberholzer-Gee, Felix, and Bruno S. Frey. "Fair Siting Procedures - An Empirical Analysis of Their Importance and Characteristics." Journal of Policy Analysis and Management 15, no. 3 (Summer 1996). (Winner of Raymond Vernon Prize For the best research article published in the Journal of Policy Analysis and Management presented by Association for Public Policy Analysis and Management​.)
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