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(1,214)
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Show Results For
- All HBS Web
(1,214)
- People (1)
- News (396)
- Research (657)
- Events (6)
- Multimedia (22)
- Faculty Publications (354)
- 2020
- Article
Worry at Work: How Organizational Culture Promotes Anxiety
By: Jeremy A. Yip, Emma E. Levine, Alison Wood Brooks and Maurice E. Schweitzer
Organizational culture profoundly influences how employees think and behave. Established research suggests that the content, intensity, consensus, and fit of cultural norms act as a social control system for attitudes and behavior. We adopt the norms model of... View Details
Keywords: Anxiety; Norms; Stress; Culture; Tightness-looseness; Curvilinear; Organizational Culture; Emotions; Performance
Yip, Jeremy A., Emma E. Levine, Alison Wood Brooks, and Maurice E. Schweitzer. "Worry at Work: How Organizational Culture Promotes Anxiety." Art. 100124. Research in Organizational Behavior 40 (2020).
- January 1982 (Revised July 2007)
- Case
Dan Stewart (A)
A subordinate who Dan Stewart has recently placed on warning for unsatisfactory performance is suddenly appointed Dan's boss. Involves such issues as the management of disappointment, understanding organizational irrationality, lateral transfer within the same company,... View Details
Sathe, Vijay V., and Mark Rhodes. "Dan Stewart (A)." Harvard Business School Case 482-087, January 1982. (Revised July 2007.)
- 2014
- Article
Rituals Alleviate Grieving for Loved Ones, Lovers, and Lotteries
By: Michael I. Norton and Francesca Gino
Three experiments explored the impact of mourning rituals after losses—of loved ones, lovers, and lotteries—on mitigating grief. Participants who were directed to reflect on past rituals or who were assigned to complete novel rituals after experiencing losses reported... View Details
Norton, Michael I., and Francesca Gino. "Rituals Alleviate Grieving for Loved Ones, Lovers, and Lotteries." Journal of Experimental Psychology: General 143, no. 1 (February 2014): 266–272.
- 1980
- Chapter
Notes on the Meaning of Commitment to Organizations
- 01 Dec 1996
- News
Organizations and Markets: A Challenging View of the World
human brain is defective," says Jensen, whose life's work has reached out beyond his research in economics, finance, and accounting to include psychology, sociology, neuroscience, and history. Jensen explains that upsetting information triggers the amygdala, the View Details
Keywords: Susan Young
- July 2019
- Article
Which of These Things Are Not Like the Others? Comparing the Rational, Emotional, and Moral Aspects of Reputation, Status, Celebrity, and Stigma
By: Timothy G. Pollock, Kisha Lashley, Violina P. Rindova and Jung-Hoon Han
In this review of the literature on reputation, status, celebrity, and stigma we develop an overarching theoretical framework based on the rational, emotional, and moral aspects of each construct’s unique sociocognitive content and the mechanisms through which it... View Details
Pollock, Timothy G., Kisha Lashley, Violina P. Rindova, and Jung-Hoon Han. "Which of These Things Are Not Like the Others? Comparing the Rational, Emotional, and Moral Aspects of Reputation, Status, Celebrity, and Stigma." Academy of Management Annals 13, no. 2 (July 2019).
- Article
Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior
By: F. Gino and S. Desai
Four experiments demonstrated that recalling memories from one's own childhood lead people to experience feelings of moral purity and to behave prosocially. In Experiment 1, participants instructed to recall memories from their childhood were more likely to help the... View Details
Gino, F., and S. Desai. "Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior." Journal of Personality and Social Psychology 102, no. 4 (April 2012): 743–758.
- March 2012
- Article
The New Science of Viral Ads
By: Thales Teixeira
It's the holy grail of digital marketing: the viral ad, a pitch that large numbers of viewers decide to share with family and friends. Several techniques derived from new technology can help advertisers attain this. In our research, two colleagues and I use... View Details
Keywords: Digital Marketing; Information Technology; Research; System; Marketing; Emotions; Television Entertainment
Teixeira, Thales. "The New Science of Viral Ads." Harvard Business Review 90, no. 3 (March 2012): 25–27.
- October 1977 (Revised April 1983)
- Case
James Cranston
By: Michael Beer and James G. Clawson
Describes the attitudes, feelings, and perceptions of the manager who will conduct the performance appraisal interview. View Details
Beer, Michael, and James G. Clawson. "James Cranston." Harvard Business School Case 478-006, October 1977. (Revised April 1983.)
- 01 Feb 2002
- News
HBS Press Books in Brief
The authors draw lessons from the experience of financial intermediaries and illustrate these lessons through a variety of fascinating case studies. In Primal Leadership: Realizing the Power of Emotional Intelligence, by Daniel Goleman,... View Details
- 01 Sep 1979
- Conference Presentation
Insecurity Begets Negativity: A Bias in Interpersonal Evaluation
- 01 Jun 2001
- News
Reunions Offer Job Search, Career Assistance
emotional components. “This pep talk portion of the presentation can be particularly useful for those in a time of transition,” says Gardella. “Bob gave us a chance to share personal experiences,” notes 5th Reunion attendee Thierry R.... View Details
- August 1978 (Revised April 1987)
- Supplement
Assistant Professor Graham and Ms. Macomber (C)
By: C. Roland Christensen
Supplements the (A) case. View Details
Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry
Christensen, C. Roland. "Assistant Professor Graham and Ms. Macomber (C)." Harvard Business School Supplement 379-022, August 1978. (Revised April 1987.)
- March 2024
- Supplement
Negotiating the Gift of Life (B)
By: Alex Chan
Describes a negotiation where lives are truly at stake, where key lessons on persuasion and the role that identity might play in a negotiation are on display through an effort by a frontline negotiator from OneLegacy, the US's largest organ procurement organization. As... View Details
Keywords: Economics; Negotiation; Communication; Diversity; Nonprofit Organizations; Emotions; Mission and Purpose; Health Industry
Chan, Alex. "Negotiating the Gift of Life (B)." Harvard Business School Supplement 924-021, March 2024.
- November–December 2019
- Article
Head, Heart or Hands: How Do Employees Respond to a Radical Global Language Change Over Time?
By: Sebastian Reiche and Tsedal Neeley
To understand how recipients respond to radical change over time across cognitive, affective, and behavioral dimensions, we conducted a longitudinal study of a mandated language change at a Chilean subsidiary of a large U.S. multinational organization. The... View Details
Keywords: Language; Communication; Change; Employees; Attitudes; Emotions; Globalized Firms and Management
Reiche, Sebastian, and Tsedal Neeley. "Head, Heart or Hands: How Do Employees Respond to a Radical Global Language Change Over Time?" Organization Science 30, no. 6 (November–December 2019): 1252–1269.
- 01 Mar 2003
- News
Service with a Smile
In an effort to understand the role that suppressing or exaggerating emotions has on employees, HBS assistant professor Laura Morgan Roberts and a colleague from the University of Toronto, Stéphane Côté, set about to measure the... View Details
- 21 Jan 2015
- Lessons from the Classroom
Managing the Family Business: Market Basket’s Lessons About Buyouts
out one or more major owners. It's a good stress test for a business. "It's an emotional process." Buyouts in family companies are not just about the money. Lots of emotions can surface in a... View Details
Keywords: Retail
- 01 Dec 2017
- News
The Future of VR is Animated Bunnies
experience—downloaded as an app to a VR headset—is more like a Choose Your Own A dventure book. Users’ decisions shape the storyline, while their interactions with the characters do something even more remarkable: create an emotional... View Details
Keywords: Janelle Nanos
- 01 Oct 1996
- News
An Atypical Case — Robin G. Berglund (MBA 1971)
soberly. "I think the best way I can help children is to work to improve the emotional health of their parents and families." "I think the best way I can help children is to work to improve the emotional... View Details
Keywords: Thomas Frick
- August 1978 (Revised April 1987)
- Supplement
Assistant Professor Graham and Ms. Macomber (B)
Supplements the (A) case. View Details
Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry
Christensen, C. Roland. "Assistant Professor Graham and Ms. Macomber (B)." Harvard Business School Supplement 379-021, August 1978. (Revised April 1987.)