Digitization - Publications - Faculty & Research

Dan O’Connor, retail expert and executive-in-residence with the HBS Managing the Future of Work project, traces the evolution of retail from the corner store through big-box, e-commerce, and the emergence of omni-faceted digital platforms. What are the implications for... View Details

24 Aug 2021
News

Where Digital Transformations Go Wrong in Small and Midsize Companies

02 Nov 2020
What Do You Think?

Is Antitrust Just a Quaint Notion in the Digital Age?

SUMMING UP Is antitrust just a quaint notion in the internet/Cloud age? What do you think? The lack of response to November’s column sends me a message: There appears to be less interest in antitrust issues regarding technology platforms such as Google and Apple than... View Details

Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service

February 2022
Teaching Note

Yellow Digital Retailers: Providing Solar Electricity to Transform Rural Africa

By: Lynda M. Applegate and Michael Norris

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Article

How to Launch Your Digital Platform: A Playbook for Strategists

By: Benjamin Edelman

The ubiquity of Internet access has caused a sharp rise in the number of businesses offering platforms that connect users for communication or commerce. Entrepreneurs are particularly drawn to these platforms because they create significant value and have modest... View Details

Keywords: Platforms; Launch; Mobilization Strategy; Two-Sided Platforms; Network Effects; Adoption; Entrepreneurship; Information Technology Industry; Advertising Industry; Media and Broadcasting Industry; Transportation Industry; Financial Services Industry

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07 Dec 2022
Podcast

The digital "help wanted" sign. Can AI improve hourly staffing?

Instawork Co-Founder and CEO Sumir Meghani on the company's shift work platform. The intermediary touts better, data-driven matches and a more efficient market. How do the algorithmic decisions boost outcomes for workers and businesses? View Details

07 Mar 2024
News

Integrating Digital Tools into Every Stage of Your Sales Strategy

14 Jun 2011
News

Digital Flirting — Easy to Do and to Get Caught

20 May 2022
HBS Conference

Data Science in a Digital World: Methodology, Organization, and Management

17 Nov 2013
News

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High skills freelance economy surges as digital talent platforms help build new on-demand workforce.

Digital Labor Market Inequality and the Decline of IT Exceptionalism

Back to the Future: Digital Integration in Global Supply Chain

edaixi (eWash): Digital Transformation of Laundry Services (A) and (B)

Google in Europe: Competition Policy in the Digital Era (B)

Strategic Marketing in Creative Industries: The Promise of Digital Technology

Peer-to-Peer File Sharing and the Market for Digital Information Goods

The Case for Integrative Innovation: An Expert System at Digital

How Digital Twins Are Unlocking Remote Work for Blue-Collar Workers

Digital Transformers Don’t Neglect The In-Person Experience, They Reimagine It

From opt-in to check-out: How digital platforms are transforming retail