Design thinking - Publications - Faculty & Research

23 Jun 2023
News

Highlights from the Spring 2023 Alumni Board Meeting

Alumni Board members on campus for their annual spring meeting // Credit: Panfoto Hard work, with humility for humanity, is the spirit that animates Harvard Business School's MBA program today, Matt Weinzierl, Senior Associate Dean and Chair of the MBA Program, told... View Details

21 Sep 2023
Blog Post

Hands-on Learning About Global Markets

visiting a senior center in a Boston suburb to understand how comfortable seniors were with technology. In Buenos Aires, the team used design thinking to identify new marketing ideas and iterate based on the... View Details

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

collect the data, and then expect machine learning methods to spit out insight for you.” “We tend to think that when we have all this rich data and this machine learning technology, that the machines are going to just come up with the... View Details

Keywords: by Kristen Senz

09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

distribution of residents by race. The results were clear: When given the opportunity to do so, White people preferred to design their environments in ways that maximized their exposure to other White people and minimized their contact... View Details

Keywords: by Jay Fitzgerald

24 Sep 2018
Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

personnel who had no previous experience with measuring costs at all. Working with local administrators, the team designed a simple procedure for collecting data on patient care. As the case explains: “The process started with the data... View Details

Keywords: by Carmen Nobel; Health

01 Dec 2022
News

Future Vision

issues that must be dealt with on a daily basis. Angela Crispi (MBA 1990), our executive dean for administration, has been a wonderful partner in this respect. Early on, as I was thinking about our agenda and the priorities we might... View Details

Keywords: Brian Kenny; Educational Support Services; Educational Services

21 Feb 2019
Blog Post

Machine Learning and Behavioral Economics

“because my future is all about how we apply technology to problems. At Harvard, there are enormous opportunities to collaborate with students and faculty across many schools, like the Harvard Graduate School of Design. Few schools have that kind of breadth and depth.”... View Details

24 Jun 2021
Blog Post

Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

CEO where she utilizes her degree and experience daily. “Being in this role you inherently have to use both sides of the degree,” she noted. “On a day-to-day basis, I’m thinking through business plans for new programs, evaluating how new... View Details

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

risk not only doing too much themselves but also losing these valuable employees, who can become frustrated that they aren't being challenged to build their skills and careers at the company. If You Had To Design Your Company Today With A... View Details

Keywords: by Carmen Nobel

20 Aug 2013
First Look

First Look: August 20

challenge to centuries-long traditions in design and construction that green building represents. The contributors consider the changes associated with green building through a sociological and organizational lens. They discuss shifts in... View Details

Keywords: Anna Secino

Web

Certificates, Credentials, & Credits | HBS Online

the Digital World, Design Thinking and Innovation, Digital Marketing Strategy, and Winning with Digital Platforms—plus all peer learning activities and a capstone project. Participants must complete the... View Details

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

and the DNA of innovators. What they have to say might surprise you. Clayton Christensen Can people learn to be more innovative? I don't want to overstate the case. I think about 40 percent of people just are not going to be good at... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

Profile

Kiran Gandhi

Ideo, a leading innovation and design firm that I had never heard of before, and I was so inspired by design thinking methodology. So this summer, I’ll be one of sixteen HBS... View Details

Keywords: Entertainment/Media

31 Oct 2011
Research & Ideas

The Most Powerful Workplace Motivator

financial incentives causes people to work harder," he says. "But my research suggests that in deciding how hard we work and how well we think we're performing, social comparisons matter just as much." The $30,000 Gold Star The power of... View Details

Keywords: by Carmen Nobel

23 May 2023
Research & Ideas

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

powerful and important.” When he thinks about the answer, his experience as a young graffiti artist gives him an edge. “I think it makes me look in corners and places that maybe others would overlook,” said... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

25 Feb 2020
News

Task Force

meeting weekly at the Harvard i-lab, still talking, still sharing ideas. They also traveled to Mexico City in October 2017 to meet alumni (“I think we had 25 meetings in five days,” Campbell says) and conduct focus groups with potential... View Details

Keywords: Julia Hanna; gig economy; Retail Trade

23 Nov 2020
Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

very surprising to a lot of people. And I think it raises a lot of questions,” says Kluender, who studies the causes of financial distress among American households and how government, private insurance, and credit markets should function... View Details

Keywords: by Rachel Layne

25 Mar 2019
Research & Ideas

The Secret Life of Supply Chains

economy.” According to the researchers, “Supply chain industries are a distinct and large segment of the economy. In 2015, they accounted for over 53 million jobs, 43 percent of US employment.” “We think this is a breakthrough—a new way... View Details

Keywords: by Michael Blanding; Manufacturing; Service

21 Feb 2005
Op-Ed

Is Business Management a Profession?

develop a body of knowledge and theory comparable to those of the true professions, management differs from these other occupations in lacking a set of institutions designed to certify that its practitioners have a basic mastery of a core... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

29 Sep 2021
Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

understand why that constantly happens.” Three steps to avoid delays So, what’s a first-time entrepreneur to do in the meantime? Try to think non-linearly. Founders should consider what they know, what they don’t know, and what additional... View Details