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  • All HBS Web  (1,188)
    • People  (2)
    • News  (232)
    • Research  (783)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (255)
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  • 06 Dec 2021
  • News

Tipping Point

drivers. It is a model customers are familiar with.” And it’s a model she believes could also transform the coffee industry and other commodity supply chains. Courtesy Margaret Nyamumbo “The economics of coffee are some of the most... View Details
Keywords: April White; Food Manufacturing; Manufacturing
  • 01 Oct 1999
  • News

Eight Among Many: Robert F. Diromualdo

customers can relax." In contrast, the bookselling industry itself is a case study in competitiveness, with firms poised to pounce on every customer desire and need. Back in 1991, for instance, DiRomualdo... View Details
Keywords: James E. Aisner
  • 27 Nov 2012
  • News

The Beauty of the Network

first-year courses in the same classroom, in the same seat. (Pao’s undergrad institution was UC Berkeley, which, at least 27 years ago, embodied less rigid customs than those found at HBS.) “It was so intimidating,” Pao recalls. “I felt... View Details
Keywords: cosmetics; salmon; Securities, Commodities, and Other Financial Investments; Finance; Miscellaneous Manufacturing; Manufacturing; Health and Personal Care Stores; Retail Trade
  • 01 Apr 1997
  • News

Manager's Notebook

In this new series, the Bulletin will feature occasional reports on faculty research in progress. Who Has Your Number? Customer information is the lifeblood of business. Indeed, a company's success often hinges on how well it understands... View Details
Keywords: Judith Ross
  • Web

IFC India 2025: From Gray to Green: A Glimpse of the Future of Green Hydrogen in India - Blog - Business & Environment

Blog Blog Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author HBS Faculty Author HBS Staff Author Staff Author Students Topics Topics Accelerating Climate Solutions Conference 2023 Alumni Alumni Programs Alumni in Climate Networking Series Business... View Details
  • Web

A Eureka Moment | Social Enterprise | Harvard Business School

Project, Bucala and four Harvard students surveyed parents, teachers, and students to determine customer demand and gain a clearer understanding of educational needs when building their app. With a human-centered approach to design, they... View Details
  • 02 Aug 2024
  • HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
Keywords: by Lane Lambert; Technology; Information Technology
  • 23 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

customer at a time. And then—with her family and other colleagues' help—she created a global leader in the industry. Schultz did the same thing with Starbucks. So did Dell. And each stuck with the enterprise as it grew and changed. For... View Details
Keywords: by Martha Lagace
  • 01 Dec 2018
  • News

Case Study: Your Data, Your Health

during a Blavatnik Fellowship in Life Science Entrepreneurship at HBS. The startup employs a system for collecting reproductive cell samples from a tampon, which the customer sends to the lab for genomic analysis. The lab then provides... View Details
Keywords: Jen McFarland Flint
  • 22 Feb 2022
  • News

Case Study: Welcome Aboard

manage their assets, tenants, and leasing, the software solutions that Lerner and Holder supported offered the promise of a cutting-edge solution. The implementation process once a customer signed on, however, could be a struggle, with... View Details
Keywords: Jen McFarland Flint
  • Web

Souvenirs & Novelties - The Art of American Advertising

The Art of “Posting” Brand Name Management A Marketing Revolution “The province of the advertising novelty is to present to the customer . . . something of a tangible or more or less permanent value.” Fowler’s Publicity Encyclopedia ,... View Details
  • 18 Apr 2005
  • Research & Ideas

Prosper with Multi-Channel Retailing

For decades, major retailers offered customers only two methods of purchasing: directly at the store or from catalogs sent through the mail. With the advent of the Internet, retail companies that offered only one or two channels suddenly... View Details
Keywords: by Julie Jette; Consumer Products; Retail
  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

Think of Harvard Business School's recently launched the Digital Initiative (D/I) as a giant laboratory, where leading scholars and practitioners convene to research, teach, and put into practice new understandings about the relentless... View Details
Keywords: by Julia Hanna; Education; Technology
  • 08 Jan 2018
  • Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

Mark Egan, an assistant professor of finance at Harvard Business School and a co-author of the study. “The average settlement is in excess of $100,000 and the median is $40,000. These are costly offenses.” Included in the study was any record of View Details
Keywords: by Michael Blanding; Financial Services
  • 01 Mar 2017
  • News

Students Forecast Climate Change’s Impact

Digital Initiative to facilitate online and offline conversations around classroom topics. Responses ranged from oil companies to ice-cream makers and almost everything in between. We’ve excerpted a few of them here. Shake Shack Data... View Details
Keywords: Dan Morrell
  • Blog

Why Does Your Company Exist?

When was the last time you thought about your company's mission statement? Maybe it appears on a slide deck that employees see in their onboarding process, or spotlighted in the annual report. Or perhaps your company's website features some aspirational statements or... View Details
  • Web

Innovation and Entrepreneurship - Edwin H. Land & Polaroid | Harvard Business School

parallel on inventions of insistent practicality as well as expansions of human perception," Victor McElheny explains. "Riding a storm of ever-altering customer specifications, Polaroid adapted its innovations again and again." 97 Land... View Details
  • 08 Jul 2021
  • Blog Post

Managing Sustainable Advantage with Key ESG Co-Founders, Anne-Marie Schoonbeek and Heleen van Poecke

Schoonbeek. “I gave myself a few months after leaving McKinsey to ideate on the topics that aligned with my passions and the business problems I could address based on my background.” Meanwhile, van Poecke was closely collaborating with her portfolio companies on... View Details
Keywords: Entrepreneurship; Technology
  • 29 Feb 2016
  • HBS Case

Bigbelly's Big Bet on the Digital Trash Can

customers notorious for labyrinthine procurement processes and glacial sales cycles. At the same time, Weiss reasons, if approached in the right way, selling to the public sector can amount to a huge opportunity for the right business.... View Details
Keywords: by Michael Blanding; Energy
  • Profile

Hiroshi Mikitani

to customize their web presence rather than be forced to conform to a standard design. “We encouraged them to interact directly with customers because we’d found that merchants who told their personal... View Details
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