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  • All HBS Web  (3,920)
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  • October 1989 (Revised November 2006)
  • Background Note

Channel Management

By: Frank V. Cespedes
Written as an introduction to a module concerning channel management for the second-year MBA elective in Marketing Implementation. Discusses: 1) reasons for the growth of multichannel systems in marketing efforts, 2) key components and choices in channel management, 3)... View Details
Keywords: Marketing Channels
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Cespedes, Frank V. "Channel Management." Harvard Business School Background Note 590-045, October 1989. (Revised November 2006.)
  • 19 Jan 2018
  • News

Jana’s Jab at Apple May Be a Route to Reverse Its Shrinking Assets

  • September 2018 (Revised January 2019)
  • Case

Sobha Group Real Estate: Backward Integration for Quality

By: John Macomber and Alpana Thapar
From humble beginnings in Kerala, India, Mr. PNC Menon built a reputation for quality, detail, and trustworthiness, earning him major construction commissions in the Gulf region. This paved the way for venturing into real estate development in Dubai, UAE. Striving to... View Details
Keywords: Real Estate; Backward Integration; Land Acquisition; Raising Capital; Construction; Family Business; Decision Making; Joint Ventures; Quality; Real Estate Industry; Construction Industry; India; Middle East; Dubai
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Macomber, John, and Alpana Thapar. "Sobha Group Real Estate: Backward Integration for Quality." Harvard Business School Case 219-034, September 2018. (Revised January 2019.)

    Learning to Successfully Hire in Online Labor Markets

    Hiring in online labor markets involves considerable uncertainty: which hiring choices are more likely to yield successful outcomes and how do employers adjust their hiring behaviors to make such choices? We argue that employers will initially explore the value... View Details
    • January 2017 (Revised January 2019)
    • Case

    The Rise and Fall of Lehman Brothers

    By: Stuart C. Gilson, Kristin Mugford and Sarah L. Abbott
    With nearly $700 billion in assets, Lehman was the largest U.S. bankruptcy in history. In 2007, Lehman achieved record earnings of over $4 billion on revenues of $60 billion. By September 2008 the fourth largest investment bank in the world was bankrupt. How had a... View Details
    Keywords: Bankruptcy; Financial Distress; Accounting Policies; Business Ethics; Financial Reporting; Volatility; Judgments; Financial Crisis; Insolvency and Bankruptcy; Financial Liquidity; Investment Banking; Financial Management; Financial Strategy; Corporate Accountability; Corporate Disclosure; Corporate Governance; Crisis Management; Risk Management; Failure; Business and Government Relations; Ethics; Banking Industry; New York (city, NY)
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    Gilson, Stuart C., Kristin Mugford, and Sarah L. Abbott. "The Rise and Fall of Lehman Brothers." Harvard Business School Case 217-041, January 2017. (Revised January 2019.)
    • May 1993
    • Case

    Alan Stein

    By: Carl S. Sloane, Shoshana Zuboff and R.Keith Giarman
    Deals with issues of adult and career development at mid-life. Describes the career and personal history of an adult male, choice points in his life, and how he made critical career and personal choices. Focuses in on his decision to "retire" from Goldman, Sachs at an... View Details
    Keywords: Transition; Decision Choices and Conditions; Personal Development and Career; Retirement; Satisfaction
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    Sloane, Carl S., Shoshana Zuboff, and R.Keith Giarman. "Alan Stein." Harvard Business School Case 493-088, May 1993.
    • 02 Feb 2007
    • Working Paper Summaries

    Do Employment Protections Reduce Productivity? Evidence from U.S. States

    Keywords: by David H. Autor, William R. Kerr & Adriana D. Kugler
    • January 1998 (Revised February 2006)
    • Background Note

    Creating Competitive Advantage

    By: Pankaj Ghemawat and Jan W. Rivkin
    A firm such as Schering-Plough that earns superior, long-run financial returns within its industry is said to enjoy a competitive advantage over its rivals. This note examines the logic of how firms create competitive advantage. It emphasizes two themes: First, to... View Details
    Keywords: Competitive Advantage; Competitive Strategy; Management; Business Strategy; Growth and Development Strategy; Innovation Strategy; Management Practices and Processes; Value Creation; Pharmaceutical Industry
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    Ghemawat, Pankaj, and Jan W. Rivkin. "Creating Competitive Advantage." Harvard Business School Background Note 798-062, January 1998. (Revised February 2006.)
    • July 1992
    • Case

    Laura Wollen and ARPCO, Inc.

    Laura Wollen, a group marketing director for ARPCO, Inc., must decide whether to recommend a high performance product manager for a choice position overseas. The supervisor overseas resists the hire because of the candidate's race and Wollen fears that insisting will... View Details
    Keywords: Management; Decisions; Race
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    Gentile, Mary C. "Laura Wollen and ARPCO, Inc." Harvard Business School Case 393-003, July 1992.
    • 14 Apr 2022
    • News

    China Hesitates on Bailing Out Sri Lanka, Pakistan as Debt Soars

    • 29 Jun 2017
    • News

    An Eye to the Future: How the United States Navy is Managing Climate Change

    • 23 Jan 2017
    • News

    Galaxy Note 7 Fires Caused by Battery and Design Flaws, Samsung Says

    • 06 Jun 2017
    • Video

    An Eye to the Future: How the United States Navy is Managing Climate Change

    • 2014
    • Other Teaching and Training Material

    Entrepreneurship Reading: Financing Entrepreneurial Ventures

    By: William R. Kerr, Ramana Nanda and James McQuade
    "Financing Entrepreneurial Ventures" introduces students to the key issues involved in the financing of entrepreneurial enterprises. The Reading begins by examining how business models shape external financing requirements. It then contrasts the choice to bootstrap... View Details
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    Kerr, William R., Ramana Nanda, and James McQuade. "Entrepreneurship Reading: Financing Entrepreneurial Ventures." Core Curriculum Readings Series. Harvard Business Publishing 8072, 2014.
    • Web

    The Five Forces - Institute For Strategy And Competitiveness

    suppliers can become more or less powerful. Technological or managerial innovations can make new entry or substitution more or less likely. Changes in regulation can change the intensity of rivalry, or affect barriers to entry. Choices by... View Details
    • 19 Nov 2015
    • Blog Post

    What to Expect During Your Second Year at HBS

    During my first year at HBS, I was given training wheels in the form of 93 new friends/sectionmates and an Outlook calendar that told me exactly where I needed to be when. The notion of choice didn’t really exist during my first year on... View Details
    • Article

    Gathering Data for Archival, Field, Survey, and Experimental Accounting Research

    By: Robert Bloomfield, Mark W. Nelson and Eugene F. Soltes
    In the published proceedings of the first Journal of Accounting Research Conference, Vatter (1966) lamented that “Gathering direct and original facts is a tedious and difficult task, and it is not surprising that such work is avoided.” For the 50th JAR Conference,... View Details
    Keywords: Archival; Data; Experiment; Empirical Methods; Field Study; Analytics and Data Science; Surveys; Financial Reporting
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    Bloomfield, Robert, Mark W. Nelson, and Eugene F. Soltes. "Gathering Data for Archival, Field, Survey, and Experimental Accounting Research." Journal of Accounting Research 54, no. 2 (May 2016): 341–395.
    • September 2009
    • Article

    Labor Market Institutions and Global Strategic Adaptation: Evidence from Lincoln Electric

    By: Jordan I. Siegel and Barbara Zepp Larson
    Although one of the central questions in the global strategy field is how multinational firms successfully navigate multiple and often conflicting institutional environments, we know relatively little about the effect of conflicting labor market institutions on... View Details
    Keywords: Institutions; Labor Market; Complementarity; Global Strategy; Multinational Firms and Management; Governing Rules, Regulations, and Reforms; Labor Unions; Laws and Statutes; Operations; Organizational Change and Adaptation; Manufacturing Industry
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    Siegel, Jordan I., and Barbara Zepp Larson. "Labor Market Institutions and Global Strategic Adaptation: Evidence from Lincoln Electric." Management Science 55, no. 9 (September 2009): 1527–1546. (Although one of the central questions in the global strategy field is how multinational firms successfully navigate multiple and often conflicting institutional environments, we know relatively little about the effect of conflicting labor market institutions on multinational firms' strategic choice and operating performance. With its decision to invest in manufacturing operations in nearly every one of the world's largest welding markets, Lincoln Electric offers us a quasi-experiment. We leverage a unique data set covering 1996–2006 that combines data on each host country's labor market institutions with data on each subsidiary's strategic choices and historical operating performance. We find that Lincoln Electric performed significantly better in countries with labor laws and regulations supporting manufacturers' interests and in countries that allowed the free use of both piecework and a discretionary bonus. Furthermore, we find that in countries with labor market institutions unfriendly to manufacturers, Lincoln Electric was still able to overcome most (although not all) of the institutional distance by what we term flexible intermediate adaptation.)
    • 15 Apr 2025
    • HBS Seminar

    Hal Hershfield, University of California, Los Angeles

    • September 2016 (Revised March 2017)
    • Module Note

    Strategy Execution Module 3: Using Information for Performance Measurement and Control

    By: Robert Simons
    This module reading explains how managers use information to control critical business processes and outcomes. The analysis begins by illustrating how managers use information to communicate goals and track performance. Then the focus turns to the choices that managers... View Details
    Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Organization Process; Feedback Model; Innovation; Uses Of Information; Big Data; Benchmarking; Decision Making; Information; Performance Evaluation; Analytics and Data Science
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    Simons, Robert. "Strategy Execution Module 3: Using Information for Performance Measurement and Control." Harvard Business School Module Note 117-103, September 2016. (Revised March 2017.)
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