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- All HBS Web
(1,513)
- People (1)
- News (569)
- Research (903)
- Multimedia (5)
- Faculty Publications (196)
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
slaps down his papers, and fixes his audience with a piercing gaze before choosing one unfortunate soul: "Mr. Brown. Begin." Startled, Mr. Brown launches into a halting rehash of the day's assignment before he's cut short with a... View Details
- 04 Nov 2010
- What Do You Think?
Why Do We Chase Stars?
believe that management is a profession? What do you think? Original Article How many times have you seen this happen? An organization seeking to make a senior management change goes after someone from outside with a reputation for, and record of, high performance. It... View Details
Keywords: by Jim Heskett
- March 2021 (Revised August 2024)
- Case
Hotwire.com: Navigating Through Turbulence
By: Jeffrey F. Rayport, Manny de Zarraga and Eric Levine
On September 10, 2001, after speaking at an industry conference at New York’s World Trade Center, Hotwire co-founder Spencer Rascoff boarded a flight from Newark to San Francisco. After returning home, Rascoff awoke the next morning to a phone call informing him that... View Details
Keywords: September 11; Corporate Entrepreneurship; Business Growth and Maturation; Disruption; Decisions; Job Cuts and Outsourcing; Growth Management; Digital Platforms; Problems and Challenges; Risk and Uncertainty; Expansion; Internet and the Web; Leading Change; Leadership Style; Air Transportation Industry; Tourism Industry; San Francisco
Rayport, Jeffrey F., Manny de Zarraga, and Eric Levine. "Hotwire.com: Navigating Through Turbulence." Harvard Business School Case 821-084, March 2021. (Revised August 2024.)
- 07 Apr 2015
- News
Warrior Spirit
a fact Sityodtong has made one of the gym’s competitive advantages despite the expense involved in recruiting and relocating fighters from as far away as Brazil. (Monthly pay for an Evolve instructor ranges from $5,000 to $15,000; housing... View Details
- 01 Dec 2022
- News
Action Plan: To the Letter
Ninan Chacko (AMP 158, 2000) was on vacation in Turin, Italy, when he stopped to snap a photo of a street sign. In the picture, all you can see is the name: Via Roma. But for Chacko, the CEO of Monotype, the world’s largest type seller,... View Details
- 02 Oct 2017
- What Do You Think?
Do Bitcoin and Digital Currency Have a Future?
entire network distributed globally, it is tough to regulate.” Hamad Sheikh asked, “the greater question should be, how will we regulate it and who will pay for its regulation?” How will digital currencies be regulated? What do you think?... View Details
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
value-creating activity. It would be unfortunate if boards focused only on compliance and didn't engage in functions that create value. —Robert S. Kaplan The board role is significantly different than that of the CEO, who is charged with running the business. The View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
[This is the fifth installment in a monthly series on management issues in the time of COVID-19.] We have asked approximately 600 CEOs to share with us the most pressing challenges that are keeping them awake at night in the midst of the... View Details
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
suggestion was that Facebook change its business model to include subscriptions for some users. As Renee put it, “Zuckerberg and his team need to reset their revenue model. Facebook users should be given the choice—use my data and I can use Facebook for free, or give... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication strategy has been critical during the pandemic, it... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
required to pay an administrative fee (the Industrial Funding Fee), which is based on a fraction of their self-reported sales. To encourage more accurate self-reporting, the GSA moved the required signature box from the bottom to the top... View Details
- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
to government estimates. And, in 2020, 3,142 people were killed in car crashes involving distracted drivers. With automation gaining more momentum, Sadun hopes car designers will double down on safety features. After all, commuters may View Details
Keywords: by Jay Fitzgerald
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
contractors they can work 20 hours per week and still get paid for 40. “Work is not the only thing on people’s minds right now. Their families, their bills, childcare and school closures, the economy we are all trying to manage a lot,” View Details
Keywords: by Dina Gerdeman
- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
requires us to find people who want to stay with the company for the long haul." Another linchpin in Zehnder's vision also sets the firm apart from all others in the field. Clients pay for services rendered, period. There are no... View Details
- 21 Feb 2017
- First Look
First Look at New Research: February 21
Eleanor W., and Christopher T. Stanton Abstract—Small business owners and others who are self-employed have the option to transition to paid work. If there is initial uncertainty about entrepreneurial earnings, this option increases the expected lifetime value of... View Details
Keywords: Carmen Nobel
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
CEO Lee Scott was asked a few years ago about why he thought Wal-Mart could expand successfully overseas, his response was that naysayers had also questioned the company's ability to move successfully from its home state of Arkansas to... View Details
Keywords: by Martha Lagace
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
profitability of whole markets.— Benson P. Shapiro Make Your Price This is perhaps most true in pricing, a particularly vexing challenge in today's hypercompetitive marketplace. Major customers exert enormous pressure to force suppliers to View Details
Keywords: by Benson P. Shapiro
- 22 Feb 2022
- News
New Urban Order
greatest risk from the disastrous effects of sea-level rise. Yet cities also have the ability to act without waiting for state and federal action, adds Raphael Carty (MBA 1983), former CEO of Callida Energy, a software startup focused on... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
competitive. That's what CEO Anne Mulcahy did in cutting 28,000 jobs to enable Xerox to be competitive once again. Now she is refocusing Xerox, long known as the plain paper copier company, on the paperless,... View Details
Keywords: by Martha Lagace
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
world are declaring a climate emergency and a growing number of whistleblowers are coming out to tell the truth. What would telling the truth mean for your business? Supporting people to engage in social movements. Ecosia pays the legal... View Details