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  • 2020
  • Book

Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World

By: Marco Iansiti and Karim R. Lakhani
In industry after industry, data, analytics, and AI-driven processes are transforming the nature of work. While we often still treat AI as the domain of a specific skill, business function, or sector, we have entered a new era in which AI is challenging the very... View Details
Keywords: Artificial Intelligence; Technological Innovation; Change; Competition; Strategy; Leadership; Business Processes; Organizational Change and Adaptation; AI and Machine Learning
Related

    Podcast: Karen Mills and The Case for Open Banking

    The former head of the Small Business Administration and current Harvard professor says data sharing can be transformational for banks. View Details

      Christopher A. Bartlett

      Professor Christopher A. Bartlett received an economics degree from the University of Queensland, Australia (1964), and both the masters and doctorate degrees in business administration from Harvard University (1971 and 1979). 

      As a practicing manager prior... View Details

      Keywords: consulting; health care; management consulting; manufacturing; medical supplies; wine
      • April 2020 (Revised October 2020)
      • Case

      Unilever's Response to the Future of Work

      By: William R. Kerr, Emilie Billaud and Mette Fuglsang Hjortshoej
      In February 2020, Nick Dalton, executive vice president HR business transformation at Unilever, reflected on the changing nature of work marked by rapid advances in artificial intelligence, machine learning, and automation. Launched in 2016, Unilever’s Future of Work... View Details
      Keywords: Change Management; Human Capital; Organizational Change and Adaptation; Mission and Purpose; Organizational Structure; Transformation; Human Resources; Consumer Products Industry; Europe
      Related

        Space to Grow: Unlocking the Final Economic Frontier

        Your guide--using the compelling stories of changemakers and the tools of economics--to the transformation and future possibilities of the business and economics of space. Harvard Business Review Press, 2025. View Details

        • Blog

        Why Does Your Company Exist?

        workforce. Similarly, a deep purpose—proven through actions—can inspire significant customer loyalty and drive stronger long-term relationships with business partners. Should your company transform your... View Details
        • 25 Nov 2019
        • Research & Ideas

        When Your Passion Works Against You

        change the world for the better,” he said. Jobs’ passion and his ability to communicate it saved the company. Business leaders like Jobs who express passion in the workplace can reap big benefits, earning enough admiration and support... View Details
        Keywords: by Dina Gerdeman

          William R. Kerr

          William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is Senior Associate Dean for Faculty Development and Research, co-director of Harvard’s Managing the Future of Work initiative, and faculty chair of the... View Details

          Keywords: communications; computer; consulting; high technology; information technology industry; management consulting; manufacturing; telecommunications; venture capital industry
          • 27 Apr 2016
          • Research & Ideas

          How the FBI Reinvented Itself After 9/11

          President George W. Bush expanded the FBI’s mission with a single question for Mueller: What was the FBI doing to prevent the next terrorist attack? And just like that, the brand-new director of the FBI had to figure out how to transform... View Details
          Keywords: by Carmen Nobel
          • 30 Jan 2018
          • News

          IKEA Founder Leaves Behind A Furniture Empire And A Troubling Past

          • 26 Jun 2014
          • News

          Celebrity CEOs

          • May 2005
          • Supplement

          Otis Elevator: An Interview with Ari Bousbib (video)

          By: F. Warren McFarlan and Brian DeLacey
          CEO Ari Bousbib talks about how IT is transforming Otis and the practical challenges they are overcoming. Visibly demonstrates what appropriate CEO involvement is in an IT-enabled business transformation. View Details
          Keywords: Management Teams; Information Technology; Organizational Change and Adaptation; Leading Change; Construction Industry; Manufacturing Industry; Consumer Products Industry
          Related

            Bharat N. Anand

            Bharat N. Anand is the Vice Provost for Advances in Learning at Harvard University, and the Henry R. Byers Professor of Business Administration at Harvard Business School.

            Professor Anand is an expert in digital strategy, media and... View Details

            Keywords: broadcasting; entertainment; information; media; motion pictures; music; publishing industry; sports; television
            • 25 Apr 2014
            • Video

            Selena Cuffe - Making A Difference

            • October 2023
            • Case

            Foodology: Creating a Virtual Restaurant Group in Latin America

            By: Rembrand M. Koning, Jorge Tamayo and Jenyfeer Martínez Buitrago
            In April 2020, Daniela Izquierdo (HBS, 2019) and Juan Guillermo Azuero (HBS, 2019), awaited the results of Harvard Business School’s Alumni New Venture Competition. Operating since September 2019, Foodology, a Colombian food-tech startup in the cloud kitchen segment,... View Details
            Keywords: Business Startups; Business Model; Entrepreneurship; Food and Beverage Industry; Latin America; South America; Colombia
            Related
            • September 4, 2018
            • Article

            Management as a Calling

            By: Andrew J. Hoffman
            Business’s capacity to transform society is only as great as the schools that train its future leaders. This demands that business schools reform their vision to promote values of business serving society in order for students to see business as a true calling rather... View Details
            Keywords: Business Education; Personal Development and Career; Values and Beliefs; Mission and Purpose
            Related
            • June 2017
            • Teaching Note

            IBM Transforming, 2012–2016: Ginni Rometty Steers Watson

            By: Rosabeth Moss Kanter and Jonathan Cohen
            Ginni Rometty, who became IBM CEO in 2012, led efforts to transform the company around cognitive computing and the AI platform Watson. This Teaching Note helps instructors understand and teach the Harvard Business School case “IBM Transforming, 2012–2016: Ginni Rometty... View Details
            Keywords: Digital; Technological Change; Artificial Intelligence; Data; IBM; Watson; Internet Of Things; Innovation and Invention; Management; Sales; Information Technology; Technological Innovation; Transformation; AI and Machine Learning
            Related
            • 12 Jun 2006
            • Research & Ideas

            The Promise of Channel Stewardship

            Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says Harvard View Details
            Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
            • 07 Apr 2015
            • News

            Digital Summit Explores the New Economy

              Feng Zhu

              Feng Zhu is the MBA Class of 1958 Professor of Business Administration at Harvard Business School, where he leads the Platform Lab within the Digital, Data, and Design Institute, co-chairs the Harvard Business Analytics Program, and serves as the course head for the... View Details