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  • All HBS Web  (5,003)
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  • All HBS Web  (5,003)
    • People  (14)
    • News  (1,029)
    • Research  (2,887)
    • Events  (11)
    • Multimedia  (23)
  • Faculty Publications  (1,541)
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    Geoffrey G. Jones

    Geoffrey Jones is the Isidor Straus Professor of Business History, and Faculty Chair of the School's Business History Initiative. He holds degrees of BA, MA and PhD from Cambridge University, UK. He has an honorary Doctorate in Economics and Business Administration... View Details

    Keywords: food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing
    • November 1990 (Revised April 1999)
    • Case

    General Motors: Packard Electric Division

    By: Steven C. Wheelwright
    Packard Electric is the division of General Motors (GM) that does all of the electrical wiring and cabling for GM automobiles. They developed a new approach for passing the cables through the firewall between the engine and passenger compartments. The new technology... View Details
    Keywords: Business Divisions; Cost; Management Style; Product Design; Product Development; Production; Projects; Groups and Teams; Conflict and Resolution; Technology; Auto Industry
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    Wheelwright, Steven C. "General Motors: Packard Electric Division." Harvard Business School Case 691-030, November 1990. (Revised April 1999.)
    • September 1991 (Revised December 1991)
    • Supplement

    USA Today Decision: Making Headlines Across the Nation (B), The

    Provides an update and supports additional discussion of the process by which Gannett pursued the USA Today project. View Details
    Keywords: Business Processes; Journalism and News Industry; United States
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    Ghemawat, Pankaj. "USA Today Decision: Making Headlines Across the Nation (B), The." Harvard Business School Supplement 792-031, September 1991. (Revised December 1991.)
    • 21 Sep 2012
    • News

    Something for the weekend

    • 01 Dec 2020
    • News

    China aims to shake US grip on chip design tools

    • 18 Dec 2006
    • Lessons from the Classroom

    Grooming Next-Generation Leaders

    in a more informed way and be able to go to management and say, 'Look, here's the business plan. Here are the resources I would like. This is what I think we can show.' "So someone who has an understanding of the capital budgeting... View Details
    Keywords: by Martha Lagace
    • 02 Mar 2009
    • Research & Ideas

    When Goal Setting Goes Bad

    It's the rare manager who doesn't partake in quarterly or annual goal-setting exercises. And woe to those who don't make their goals SMART (Specific, Measurable, Attainable, Realistic, Timely). But do these goals really work? Researchers from four top View Details
    Keywords: by Sean Silverthorne
    • 03 Sep 2019
    • News

    At Booking.com, Innovation Means Constant Failure

    • 19 Feb 2019
    • News

    Payless liquidation sale prices: What you need to know about store closing sales

    • January 2009 (Revised May 2009)
    • Case

    Innovation at Mahindra & Mahindra (A)

    By: Stefan H. Thomke and Briana Doerr Luthra
    Describes the Mahindra & Mahindra Group's approach to innovation. The Group is among the top industrial houses in India and its managing director Anand Mahindra has put innovation at the core of its growth strategy. Emphasis is placed on managing the balance between... View Details
    Keywords: Innovation and Management; Growth and Development Strategy; Problems and Challenges; Marketing; Business Processes; Product; Innovation Strategy; Organizational Design; Demand and Consumers; Auto Industry; Agriculture and Agribusiness Industry; India
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    Thomke, Stefan H., and Briana Doerr Luthra. "Innovation at Mahindra & Mahindra (A)." Harvard Business School Case 609-065, January 2009. (Revised May 2009.)
    • October 1984
    • Case

    NIKE (D): Leisure Shoes

    Focusing on middle manager Harry Leidboldt, this case presents a clear-cut strategic issue--should Nike move into the leisure shoe business? The teaching objective is to first view the decision as a business problem--can Nike succeed in this business? and secondly, to... View Details
    Keywords: Decisions; Expansion; Marketing Strategy; Management Practices and Processes; Management Teams; Product Development; Apparel and Accessories Industry; Sports Industry
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    Christensen, C. Roland. "NIKE (D): Leisure Shoes." Harvard Business School Case 385-031, October 1984.

      Forest L. Reinhardt

      Forest L. Reinhardt is the John D. Black Professor of Business Administration at Harvard Business School, and HBS’s Senior Associate Dean for Faculty Promotions and Tenure.

      Professor Reinhardt is interested in the relationships between market and nonmarket... View Details

      Keywords: food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing
      • 04 May 2015
      • News

      At pitch contests, much ventured and little gained

      • 07 Aug 2019
      • Video

      Thinking secondhand first

      • 25 Mar 2011
      • News

      Something for the weekend

      • 15 Mar 2019
      • Video

      The Confidence to Apply

      • Article

      Know Your Customers' 'Jobs to Be Done'

      By: Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan
      Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building customer profiles and looking for correlations in data. To create... View Details
      Keywords: Customer Relationship Management
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      Christensen, Clayton M., Taddy Hall, Karen Dillon, and David S. Duncan. "Know Your Customers' 'Jobs to Be Done'." Harvard Business Review 94, no. 9 (September 2016): 54–62.

        Linda A. Hill

        Linda A. Hill is the Wallace Brett Donham Professor of Business Administration at the Harvard Business School and Faculty Chair of the Leadership Initiative. Hill is regarded as one of the top experts on leadership and innovation. Hill is... View Details

        • November 2020
        • Case

        Truebird—An AlleyCorp Venture

        By: Shikhar Ghosh and Shweta Bagai
        In December 2018, Kevin Ryan and Wendy Tsu faced an important decision – to finalize the CEO candidate for Truebird, an innovative, automated coffee café concept. Like many of AlleyCorp and Ryan’s companies, Truebird started with the observation of an unmet need – an... View Details
        Keywords: Startup; Hiring; Staffing; Recruiting; Business Startups; Finance; Leadership; Management Skills; Management Teams; Jobs and Positions; Job Interviews; Human Resources; Recruitment; Selection and Staffing; Technology Industry; Food and Beverage Industry; United States
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        Ghosh, Shikhar, and Shweta Bagai. "Truebird—An AlleyCorp Venture." Harvard Business School Case 821-030, November 2020.
        • January 1996 (Revised April 1997)
        • Case

        Deutsche Allgemeinversicherung

        Describes the application of statistical process control in a service industry. In this case, Annette Kluck must decide how to adopt manufacturing-based principles to a service process ranging from customer account setup to legal services. View Details
        Keywords: Quality; Analysis; Service Operations; Business Strategy; Service Industry
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        Upton, David M. "Deutsche Allgemeinversicherung." Harvard Business School Case 696-084, January 1996. (Revised April 1997.)
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