Publications

01 Dec 2007
News

A View from the Top

Zobel; (front row) Mixon, Wyss. After half-joking that his greatest accomplishment was getting his wife to marry “an Oklahoma cowboy,” Mal Mixon (MBA ’68) cited his successful purchase of Invacare, a manufacturer of in-home medical... View Details

Keywords: Educational Services; Educational Services; Educational Services

02 Oct 2017
What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

mathematical puzzles,” receiving Bitcoins as payment for their services. Today, the largest “miner” of Bitcoins is a factory containing 25,000 computers and serviced on View Details

Keywords: by James L. Heskett; Financial Services

January 2009 (Revised June 2010)
Case

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

By: Ranjay Gulati

Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details

Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units

March 2024
Case

East Rock Capital: 'Talent Is the Best Asset Class'

By: Boris Groysberg, Sarah L. Abbott and Izzy Yeoh

Adam Shapiro and Graham Duncan launched East Rock Capital, LLC in 2006 with a seed investment from Stuart Miller, executive chairman of Lennar Corporation. East Rock managed long-term assets for high-net-worth families, primarily working with external managers who had... View Details

Keywords: Alternative Assets; Hiring; HNW Products And Services; Recruiting; Hedge Funds; Wealth Management; Asset Management; Private Equity; Financial Institutions; Marketing Strategy; Growth and Development Strategy; Competitive Advantage; Financial Services Industry; United States

February 2018 (Revised August 2018)
Case

Blue Haven Initiative: The PEGAfrica Investment

By: Vikram S. Gandhi, Caitlin Reimers Brumme and Amram Migdal

This case examines Blue Haven Initiative (BHI), an impact investing fund and family office, and one of its investments, PEGAfrica (PEG). BHI founder Liesel Pritzker Simmons’ motivations for using her family wealth to start a family office focused on impact investing,... View Details

Keywords: Impact Investing; Family Office; Development; International Development; International Development Investing; Development Fund; Sustainability; Solar Energy; Solar; Pay As You Go; PAYG; MFI; Social Venture; Business Ventures; Acquisition; Business Growth and Maturation; Business Startups; Economics; Development Economics; Energy; Energy Conservation; Energy Sources; Renewable Energy; Social Entrepreneurship; Finance; Assets; Asset Pricing; Capital; Capital Budgeting; Capital Structure; Venture Capital; Cash; Cash Flow; Currency; Currency Exchange Rate; Equity; Private Equity; Financial Instruments; Debt Securities; Stock Shares; Financing and Loans; Microfinance; International Finance; Investment; Investment Return; Investment Activism; Investment Funds; Investment Portfolio; Price; Geography; Geographic Location; Emerging Markets; Ownership; Ownership Stake; Private Ownership; Social Enterprise; Value; Valuation; Value Creation; Energy Industry; Financial Services Industry; Green Technology Industry; Africa; United States

05 Apr 2016
News

A Business Plan with Spice

Emily Miller (MBA 2015) and Kimberly Jung (MBA 2015) both served in the US Army in Afghanistan. “We wanted to continue that service through a different avenue, which was through business,” Jung says in an... View Details

01 Mar 2003
News

Fighting Back from a Knockout

described the rating as “a knockout blow” and vowed that his administration would fight for its constituents and would turn the city around. Declared Laffey, who teaches a college finance course and is View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

2015
Book

How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network

By: Shane Greenstein

In less than a decade, the Internet went from being a series of loosely connected networks used by universities and the military to the powerful commercial engine it is today. This book describes how many of the key innovations that made this possible came from... View Details

06 May 2010
Working Paper Summaries

Introductory Reading For Being a Leader and The Effective Exercise of Leadership: An Ontological Model

Keywords: by Werner Erhard, Michael C. Jensen, Steve Zaffron & Kari L. Granger; Education

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

soon as the pressure is off. In Medtronic's case the challenge was especially acute because the company had such a positive culture and strong set of values. As the newcomer... View Details

Keywords: by Bill George

08 Apr 2016
Research & Ideas

How to Hire a Millennial

number of key aspects of the old deal offered by companies that simply aren’t as compelling to the rising generation born after 1981 as they were to their boomer parents: full-time work in View Details

Keywords: by Joseph Fuller

February 2008 (Revised February 2008)
Supplement

Lincoln Financial Group (B): Making LFD a Reality

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details

Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Financial Services Industry