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Show Results For
- All HBS Web
(2,294)
- People (15)
- News (745)
- Research (674)
- Events (5)
- Multimedia (107)
- Faculty Publications (250)
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- 05 Feb 2013
- First Look
First Look: Feb. 5
of one-off contributions, constant mentoring and co-authorship with younger colleagues, distillation of advice into accessible and memorable forms, and investment in an institutional legacy. Beyond these aspects, which I elaborated in a... View Details
Keywords: Sean Silverthorne
- 16 Aug 2010
- Lessons from the Classroom
HBS Introduces Marketing Analysis Tools for Managers
(CRM) planning by helping to segment the customer base by their profitability to the firm, so that managers can increase or decrease marketing expenditures to a particular segment. It provides specific advice on how much to spend to... View Details
Keywords: by Sarah Jane Gilbert
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
during times of economic stress. During such times, the most important advice that one can give is first remember that the service profit chain starts with employees—therefore, preserve that resource; second, consider dividing jobs at... View Details
Keywords: by Sean Silverthorne
- 23 Apr 2001
- Research & Ideas
The Gulf: It’s a Family Affair
succeeding generations have an easier time adapting to their environment. My advice to families in business is to run a very professional business. Take pride in your traditions; at the same time encourage entrepreneurship. Encourage... View Details
Keywords: by Wendy Guild & Andrea Schulman
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
families.” “Dr J Do what is right” put it this way: “The organization’s culture is getting tested My advice would be to quickly hold a series of town hall meetings with employees to gauge what they feel. More importantly, it needs to be a... View Details
- 31 Jan 2011
- Research & Ideas
Taking the Fear out of Diversity Policies
aspect." Taking Their Own Advice Ramarajan and Thomas have been taking that positive approach in their research. Ramarajan is currently studying the concept of multiple identities—how people manage all the roles they play in life,... View Details
Keywords: by Carmen Nobel
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
average in order to compete successfully. "Airbnb's pricing suggestions implicitly acknowledge that price is a market-driven outcome," Luca says. "In a market, prices move until supply meets demand. And the data indicate that discriminatory preferences are factoring... View Details
- 01 Dec 2015
- First Look
December 1, 2015
put flesh on the bones of independence, the USA and USSR were eager to offer aid and advice to promote their own models. The PRC, suffering the consequences of a century-long tangle with imperialism and decades of war coupled with the... View Details
Keywords: Sean Silverthorne
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
to target high-risk patient segments with advice about exercise, nutrition, and other programs in an effort to minimize medical visits. The problem: insurers' claims data is not as current as hospitals' clinical data. In addition,... View Details
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
recall when someone else was faced with a similar situation or to collect data on what you should rationally expect. In addition, ask yourself this simple question: If someone I cared about asked me for my opinion in a negotiation such as this, what View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 11 Jan 2017
- Research & Ideas
The Paradoxical Quest to Make Food Look 'Natural' With Artificial Dyes
investigations and advice of chemist Bernhard Hesse. However, the USDA didn’t require the use of certified dyes—or even the certification of food dyes, much to Hesse’s chagrin; it was still legal to use uncertified dyes, provided the food... View Details
Keywords: by Carmen Nobel
- 29 Oct 2014
- Research & Ideas
Inventing Products is Less Valuable Than Inventing Ideas
appropriabilty, Ahuja offers advice as well. "Push for stretch goals in innovation," he says. Under pressure to produce in a short period of time, research teams are necessarily forced to go back and find new value in what has... View Details
- 26 Apr 2004
- Research & Ideas
A Clear Eye for Innovation
innovations while also making steady improvements to an existing business is so commonplace—and so fascinating—that it has become a battleground of management thought. For decades, scholars have spun theories to explain the puzzle and offered View Details
- 20 Dec 2010
- Research & Ideas
New Dean Sets Five Priorities for HBS
want to gather all the best advice I can." Without delay, he set out over the summer months to talk with all 200-plus HBS faculty members and nearly as many staff, students, alumni, business leaders, and other educators. Out of these... View Details
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
"I can attest that when huge initiatives come along, whatever 'seems impossible' soon becomes a fact of life. To say, 'I need to do a study first' is not a [wise] response." Advice For The Us Cio Asked by Lakhani how Data.gov... View Details
- 24 Oct 2024
- Research & Ideas
With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support
Just invest in having a more sophisticated understanding of your own economics. Because if you do, you’ll make better decisions. This article originally appeared in the Harvard Gazette. You Might Also Like: How to Keep Employees Productive: Support Caregivers... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
prospective operators—and perhaps entrepreneurs in other industries as well—take an educated shot at developing a winning service. He outlined his advice in a July working paper, Mobile Money Services—Design and Development for Financial... View Details
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
“Automating Mortality: Ethics for Intelligent Machines.” You Might Also Like: Struggling With a Big Management Decision? Start by Asking What Really Matters How Humans Outshine AI in Adapting to Change What Happens When Business Owners Turn to ChatBots for View Details
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
result was a surprise to many and went against the advice of the vast majority of economic experts and business leaders. Two years later, and after a remarkable period in UK politics, key questions about the future relationship between... View Details
Keywords: Dina Gerdeman
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
actionable advice on more robust policies that drive both structural change and competitiveness upgrading. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53152 Harvard Business School Case 615-022 IDEO:... View Details
Keywords: Sean Silverthorne