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  • All HBS Web  (1,663)
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    • Multimedia  (3)
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  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

access capital” Historically, this segment of the market has been small compared to the $700 billion in small business bank credit assets. But since the onset of the financial crisis, and particularly during the economic recovery, there... View Details
Keywords: by Karen Mills; Financial Services; Financial Services
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

now use familiar and ubiquitous platforms, such as Zoom, to assess and monitor their patients’ health status and their compliance with treatment protocols. Patients will be able to conveniently access clinical View Details
Keywords: by Danielle Kost
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

Recommendations are based on analyses of individuals’ career histories in the professional services sector and other settings, such as appliance manufacturing, oil and gas, health care, and education. The article proposes strategies on... View Details
Keywords: Dina Gerdeman
  • 04 Jul 2005
  • Research & Ideas

Should You Outsource Your Marketing?

still need to meet regularly with customers. Companies need chief marketing officers to drive marketing strategy and make the most of the company's customer relationships. And companies still need flesh-and-blood employees to win and View Details
Keywords: by Poping Lin
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

Microfinance in particular has often been argued, but not without controversy, to be a tool for empowering women. Here, using a randomized controlled trial, we examine whether access to, and marketing of, an individually held commitment... View Details
Keywords: Martha Lagace
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

sources. Recently, the insertion into this world of business models incorporating advanced management expertise have demonstrated that commercial success is possible while significantly improving access to these basic View Details
Keywords: Sean Silverthorne
  • 10 Jul 2000
  • Research & Ideas

The State of the Markets

and help provide a variety of services for a wide range of customers. "There is a direct relationship," he said, "between technological development and the liquidity of markets. We are all involved in generating more... View Details
Keywords: by James E. Aisner
  • 24 Mar 2022
  • Research & Ideas

Why Cutting Jobless Aid Isn't the Answer to Worker Shortages

seek work once benefits ended, the authors examined a sample of low-income workers who typically have limited access to credit. Using detailed banking data from Earnin, a financial services company that... View Details
Keywords: by Rachel Layne
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

from the 1920s onward, including geographic, product, and matrix architectures. Market development organizations, global business units, and global business services unit, each of which is heavily interdependent with the others and none... View Details
Keywords: Sean Silverthorne
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

customer $20 in "Nordstrom Notes" that can be applied to future purchases. Depending on how much they spend annually, Fashion Rewards members also have access to perks such as concierge service and... View Details
Keywords: by Maggie Starvish; Retail
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

procedure performed or patient seen, without explicit rewards for the quality of the services rendered. This model translates internally into an incentive system that prioritizes patient volume over patient value. That is, physicians are... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 15 Nov 2016
  • First Look

November 15, 2016

advance; moreover, mitigating the conflict through flexible work policies has done little to improve women’s advancement prospects and often hurts them. Drawing on an in-depth case study of a professional service firm, we offer two... View Details
Keywords: Sean Silverthorne
  • 20 May 2014
  • First Look

First Look: May 20

logo, and selecting the right products and services that enhanced her revitalized brand. And, she had to decide where to site the new hotel properties to best compete against global behemoths, Starwood, Marriott, Hyatt, and... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2006
  • Research & Ideas

The Money Connection—Understanding VC Networks

centers like New York to entrepreneurial centers like Silicon Valley and Boston," he explains. "In addition to providing access to information about investments and invitations to join syndicates, firms with broad, far-reaching... View Details
Keywords: by Julia Hanna; Financial Services
  • 12 Jan 2016
  • First Look

January 12, 2016

exposure to shift work, long work hours, job insecurity, work–family conflict, low job control, high job demands, low social support at work, and low organizational justice. Our model uses input parameters obtained from publicly View Details
Keywords: Carmen Nobel
  • 13 Jul 2010
  • First Look

First Look: July 13

matching candidates are attractive by reducing the competition among agents on the same side of the market. An agent who sees fewer candidates knows that these candidates also see fewer potential matches, and so are more likely to accept the match. As agents on both... View Details
Keywords: Martha Lagace
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

and Rohini Somanathan Publication:In Handbook of Development Economics. Vol. 4, edited by T. Paul Schultz and John Strauss. Elsevier Science & Technology Books, 2008 Abstract This chapter focuses on the relationship between public action and View Details
Keywords: Martha Lagace
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the companies involved in moving goods... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

role (himself MBA '75, PhD '82, he is D'Arbeloff MBA Class of 1955 professor of business administration and cochair of the school's entrepreneurship and service management unit), he pointed out that none of these ideas was a business.... View Details
Keywords: by John S. Rosenberg
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

century when various entrepreneurs competed for dominance. During this time, success was dependent on securing U.S. airmail contracts as well as on reliable and safe aircraft. Access to government officials, sources of capital, and... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
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