＂Jobs To Be Done - Publications - Faculty & Research

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

defensive drives. The implicit, almost unconscious ways we get information and reassure each other are lost when people go remote. Colleagues are not going to overhear useful conversations while getting coffee. Because of this, functions... View Details

Keywords: by Boris Groysberg and Robin Abrahams

Person Page

Recent articles

By: Richard S. Tedlow

Don't Deny the Facts

Investor's Business Daily, April 27, 2010

The ability to see facts objectively is paramount to business success. An interview with Richard S.... View Details

07 Jun 2016
Op-Ed

Can Brand Trump Win a Presidency?

lifestyle, these other products can add brand value and, being produced by others under license, they deliver some extra profit to the Trump organization. "In the world of representative democracy, you... View Details

Keywords: by John A. Quelch; Advertising; Media & Broadcasting

16 Oct 2006
Research & Ideas

Report from China: The New Entrepreneurs

Beverage, Shanda, Fosun, Focus, and Tsinghua University. Purpose: Begin to comprehend some of the fundamental changes in the Chinese economic and social system, and how entrepreneurship is being facilitated... View Details

Keywords: by Sean Silverthorne

19 Dec 2023
Blog Post

Answering Your Questions About the HBS MBA Application

prepare my recommenders? A good recommender knows you well and is able to speak to your specific strengths and abilities. We prefer to have one of your two recommenders View Details

04 Jun 2015
Blog Post

Why Career Switchers Make a Great Hire

transferable skills, and are driven to be strong candidate in their target field. Here's why you should consider hiring them: 1) Career Switchers can round out a team by adding relevant experience from their... View Details

Keywords: All Industries

01 Aug 2005
What Do You Think?

Is There an “Efficient Market” in CEO Compensation?

has borne little relationship to overall corporate performance in the United States. If the efficient market is not working, what might be done about it? Of course, there is... View Details

Keywords: by James Heskett

16 Feb 2023
Blog Post

The Rituals of Case Method Teaching

Pre-performance rituals are the stuff of legend for musicians and athletes—Keith Richards eats Shepherd’s pie before every Rolling Stones concert (and must be the one to break the crust); Beyoncé prays and... View Details

24 May 2021
Blog Post

Graduating During a Pandemic

made the decision to spearhead hybrid learning for the 2020-2021 academic year, making us the only school at Harvard with active in-person learning for its entire community. We knew early on many of the Harvard-wide graduation... View Details

07 Mar 2007
Research & Ideas

How Do You Value a “Free” Customer?

this value and is related to research being done by colleague Andrei Hagiu and others into the dynamics of multi-sided markets: platforms that serve two or more distinct groups... View Details

Keywords: by Sarah Jane Gilbert; Web Services

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

years ago. Most markets are one-sided in nature—customers interested in buying running shoes, for example. But a multi-sided market involves more players—and each has its own interests to be served.... View Details

Keywords: by Sean Silverthorne; Technology

Web

Case Method Teaching - Case Method Project

made. For each class, students are asked to read the case and to put themselves in the shoes of the actual decision-makers to consider what they themselves would have View Details

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

hampering productivity and significantly impacting physician well-being. In the United States, physicians spend between 34 and 55 percent of their workday compiling clinical documentation and reviewing EMRs. While some of this contributes View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

01 Dec 2023
News

The Imposter Among Us

back home and was being sent to HBS by his bankers, who believed there was more he could learn about accounting. Gaines-Cooper was an astute financier but had never attended university. The Rolls, he... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

22 Jul 2008
First Look

First Look: July 22, 2008

minds—the deep metaphors that reveal people's true feelings about products. The solution: Find ways to generate positive emotional associations, as GSK has done with its weight-loss product. Alex Lee,... View Details

Keywords: Martha Lagace

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

denial has become so high. We are living in a less forgiving world than we once did." We asked Tedlow to discuss how denial can cripple a company, and what can be done about... View Details

Keywords: by Martha Lagace; Auto; Retail; Technology

20 Jul 2011
Research & Ideas

Five Discovery Skills that Distinguish Great Innovators

them to be more intuitive and divergent thinkers. Either you have it or you don't. But does research really support this idea? Our research confirms others' work that creativity skills are not simply genetic... View Details

Keywords: by Jeff Dyer, Hal Gergersen & Clayton M. Christensen

10 Apr 2014
Blog Post

HBS FIELD 2 - A good sneak-peek into consulting

One of Harvard’s most interesting experiences during the first year of the MBA is FIELD 2. FIELD 2 is a program where students work in small teams to complete projects for companies operating in emerging economies around the globe. In my... View Details

Keywords: Consulting

03 Feb 2003
What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

thought that there was a place in the business school curriculum for the teaching of topics that provide a context for subsequent action. Dr. B. V. Krishnamurthy summed up this view by saying, "...whether we can 'teach' the craft of getting things View Details