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Show Results For
- All HBS Web
(10,733)
- People (26)
- News (1,877)
- Research (6,646)
- Events (48)
- Multimedia (96)
- Faculty Publications (4,825)
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- 01 Dec 2003
- What Do You Think?
Is This the Twilight Era for the Managed Mutual Fund?
representing groups of investors, and from those in the U.S. and other countries—if at all representative—provide what is for me a rather sobering assessment of the future of these funds. At one end of the... View Details
Keywords: by James Heskett
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
value than e-commerce, such as immediacy, curated selection, or allowing touch and feel of non-digital experiential goods. Thinking of online shopping as a compliment and an... View Details
- 03 Feb 2011
- What Do You Think?
Are We Going “Back to the Future” In Researching Management?
acquisition value destruction, and NAFTA. I'm especially proud of several topics from early on: Have We Overdone Deregulation and Privatization? (December, 2000), Whither the... View Details
Keywords: Re: James L. Heskett
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
alternative and undervalue the features that they are gaining in the new alternative. Compounding the problem is the fact that the developers of the new product don't realize this. They are, by their nature, evangelists for the new... View Details
Keywords: by Manda Mahoney
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
of the world caught up. The company model was correct but incomplete. It came up short in creating unique market strategy, unique brand images, and unique value propositions. Competition became a zero-sum... View Details
Keywords: by Hilah Geer
- 12 Feb 2014
- Research & Ideas
Private Sector, Public Good
behavior? Can we imagine firms mutually agreeing not to try and capture their regulators? To support appropriate environmental or social legislation? If a significant faction of the private sector started to act in this way consistently,... View Details
Keywords: by Dina Gerdeman
- 17 Jul 2000
- What Do You Think?
Where Is the Microsoft Board?
Summing Up The predominance of opinions expressed a concern about what happened in Microsoft's dispute with the Government and laid the blame at the feet of both the company's leadership and of board members... View Details
Keywords: by James Heskett
- 24 Oct 2005
- Research & Ideas
IPR: Protecting Your Technology Transfers
The competitiveness of many multinational companies depends on their ability to transfer intellectual property and other intangible assets to their worldwide production processes. These sources of competitive advantage can be anything... View Details
Keywords: by Cynthia Churchwell
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
human capital, which measures the economic value of an employee's skill set and intellect. And now there's a new member of the capital lexicon: altruistic capital. "Altruistic... View Details
Keywords: by Carmen Nobel
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
community support. John J-H Kim: Rip up old plans and look ahead Nonprofit leaders should focus on new ways of delivering and meeting their core mission. A common mistake that all leaders make during a... View Details
Keywords: by Danielle Kost
- 03 Aug 2016
- What Do You Think?
How Can We Hold the “Leadership Industry” Accountable?
stock holders’ but seldom ‘it’s all about the employees and customers.’” Bruce Lloyd argued that there has been too much emphasis on power and too little on values in... View Details
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
care providers who demonstrate "meaningful use" of digital records. The legislation came from the belief that EHRs used in certain ways—such as medication order entry that would alert a clinician about drug-to-drug interactions—could... View Details
- 23 Jan 2019
- Sharpening Your Skills
Sports: Lessons for Managers
capabilities that underlie value creation and enhancement in an event’s portfolio of sponsorship relationships. [Image: Lya_Cattel] What do you think of this research? Share your insights below. View Details
- 20 Aug 2012
- Research & Ideas
The Acquirers
within public companies that acquire or merge with other companies as part of a longer-term business strategy. Altogether, the researchers mined M&A activity of all public targets with a value of less than $1 billion between 1984... View Details
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
that is highly valued by them, but doesn't cost you a lot of money. For example, allocate more services to good customers. This could mean a designated line at the deli counter, or a ten items or less checkout line. You already have the... View Details
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
services. Features that are not valued and therefore are not used. Decreasing price premiums for innovations that historically created value. An overserved customer will say, "Sure, I will take the next... View Details
- 30 Sep 2013
- Research & Ideas
Do Mergers Hurt Product Quality?
companies are actually taking action, and in general it tends to lead to better value for consumers," Sheen says. "I think it confirms a lot of the positive reasons companies give when they engage... View Details
- 08 Jan 2001
- What Do You Think?
Have We Extended the Boundaries of the Firm Too Far?
Summing Up "What we are looking at is a fundamental challenge to our assumptions about which corporate structures work," commented Daniel Hayes in response to the recent piece on the future bounds of the organization. Raman Julka was just as dramatic:... View Details
Keywords: by James Heskett
- 11 May 2011
- Research & Ideas
Building a Better Board
behavior, and the technology behind the product or service," he says. "How is the technology developed? What changes or threats are on the horizon? What value does your product create for your... View Details
Keywords: by Carmen Nobel
- 26 Jun 2000
- Research & Ideas
Three Countries, Three Choices in Post-Soviet Eurasia
Belarus, on the other hand, has tried to draw itself closer than any other former Soviet republic to Russia. Belarus is, as HBS Professor Rawi Abdelal writes in a new working paper, "the quintessential status quo state in Eurasia." View Details
Keywords: by Martha Lagace