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  • 23 Feb 2010
  • First Look

First Look: Feb. 23

  Working PapersLocal R&D Strategies and Multi-location Firms: The Role of Internal Linkages Authors:Juan Alcácer and Minyuan Zhao Abstract This study looks at the role of... View Details
Keywords: Martha Lagace
  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

products in "creative industries" such as entertainment, advertising, sports, and fashion, and how firms can develop effective marketing View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video
  • September 1996 (Revised October 1996)
  • Case

Clarkson Lumber Company

By: Thomas R. Piper
The owner of a rapidly growing retail lumber company is considering the financial implications of continued rapid growth. The magnitude of the company's future financing requirements must be assessed in the context of the company's access to bank finance and/or equity... View Details
Keywords: Business Growth and Maturation; Financial Reporting; Forecasting and Prediction; Business Strategy; Financial Strategy; Commercial Banking; Borrowing and Debt; Equity; Corporate Finance
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  • 18 Dec 2012
  • First Look

First Look: December 18

Quarterly (forthcoming) Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity... View Details
Keywords: Carmen Nobel
  • 04 Apr 2023
  • Blog Post

Maersk’s Journey to Decarbonize Shipping

more than fivefold over 2021 and 2022. Graph showing forty-foot equivalent (FEU) container prices on various routes increasing in 2021 and falling in late 2022. Source: Freightos Maersk’s decarbonization... View Details
  • 01 Sep 2023
  • News

The Exchange: Where Ethics Meet Economics

of little more than a picture and the name of a guest. This was a different choice architecture than in earlier platforms like Priceline, where transactions were more automated. We were worried that Airbnb’s View Details
Keywords: Jen McFarland Flint; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
  • November 2015 (Revised February 2016)
  • Case

Allianz Turkey: Focus on the Customer (A)

By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
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  • 20 Jan 2023
  • News

Free Spirits

So here’s a consumer, and probably 70 to 80 percent of the beer that she drinks is NA at this point.” The growth in the segment is encouraging, and Anheuser-Busch will remain a... View Details
Keywords: Jen McFarland Flint; Food Services and Drinking Places; Food Services and Drinking Places
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

productivity. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52141 Capturing Value from IP in a Global Environment By: Alcácer, Juan, Karin Beukel, and Bruno Cassiman Abstract—This paper documents the strong View Details
Keywords: Carmen Nobel
  • 03 Nov 2021
  • Blog Post

Recent Grad Reflections: From Being Cold Called to Becoming a Case Protagonist

to teach this case for the first time. The case focused on future growth strategies for the oldest active venture capital firm in the US, and how Bessemer had assembled a... View Details
  • Article

Transparency as a Solution for the Hospital Capacity Problem

By: Regina E. Herzlinger
COVID dramatically clarified a shortcoming in our great healthcare system, but like everything in the world, it has its shortcomings. What we see through the apex of COVID is that many hospitals in hotspot areas cannot provide an adequate supply of beds. Although the... View Details
Keywords: Hospital Capacity; Health Care and Treatment; Performance Capacity; Planning; Cooperation
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  • January 2009 (Revised April 2009)
  • Case

The Carlyle Group

By: Robert G. Eccles and Carin-Isabel Knoop
This case describes the investment philosophy, organizational structure, management processes and culture of the largest private equity firm in the world measured in terms of assets under management ($89 billion). The Carlyle Group is distinctive in several ways,... View Details
Keywords: Financial Crisis; Assets; Private Equity; Investment; Global Strategy; Innovation and Invention; Knowledge Use and Leverage; Management Practices and Processes; Organizational Structure; Information Technology; Asia; Washington (state, US)
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  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

  Working PapersWhen Does Domestic Saving Matter for Economic Growth? Authors:Philippe Aghion, Diego Comin, Peter Howitt, and Isabel Tecu Abstract Can a country grow faster by saving more? We address this question both theoretically View Details
Keywords: Martha Lagace
  • 07 May 2024
  • Blog Post

Opportunity to Offset Travel Emissions with Carbon Credits that Meet HBS Criteria

limit climate change now while more comprehensive solutions are developed and implemented. Reducing and removing GHG emissions now is critical, as climate change caused by... View Details
  • November 2015 (Revised February 2016)
  • Supplement

Allianz Turkey: Focus on the Customer (B)

By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
Related
  • 10 Jan 2022
  • Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

good To encourage more companies to develop solutions that benefit communities, Nagle presents four potential strategies policymakers and organizations should consider: Align... View Details
Keywords: by Lane Lambert
  • Web

Events - Private Capital Project

regional private capital landscape and how investors might develop relationships and pursue opportunities in the Gulf. The webinar featured Abdulaziz Albassam (CEO, AIMS... View Details
  • Web

Research - Health Care

more patient-centric therapeutic development by generating evidence that captures how patients feel and function, enabling decentralized trial designs that increase participant inclusivity View Details
  • Web

Rafaella Sadun | About

Raffaella Sadun Senior Associate Dean for HBS Publishing Unit Strategy Contact Phone Bio Raffaella Sadun is Charles E. Wilson Professor of Business Administration at Harvard Business School, and is a... View Details
  • Web

Tsedal Neeley | About

Tsedal Neeley Senior Associate Dean for Faculty Development and Research Unit Organizational Behavior Contact Phone Bio Tsedal Neeley is the Naylor Fitzhugh Professor of Business Administration, Senior... View Details