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Show Results For
- All HBS Web
(14,956)
- People (36)
- News (6,790)
- Research (3,274)
- Events (643)
- Multimedia (1,035)
- Faculty Publications (1,239)
- 14 Jul 2015
- First Look
First Look: July 14, 2015
https://www.hbs.edu/faculty/Pages/item.aspx?num=49339 Cases & Course Materials Harvard Business School Case 715-016 The Sino-Russian Rapprochement: Energy Relations in a New Era The United States could... View Details
Keywords: Sean Silverthorne
- 15 Mar 2022
- News
How a Ukrainian Economist Is Fighting the Russians
- April 2006
- Background Note
Informing Service Management with Customer Data
By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations. Explores the role of data analysis in ongoing service management. Describes how to realize the maximum amount of value from analyses and use this information in... View Details
Keywords: Decision Making; Design; Analytics and Data Science; Service Operations; Mathematical Methods; Value
Frei, Frances X., and Dennis Campbell. "Informing Service Management with Customer Data." Harvard Business School Background Note 606-097, April 2006.
- 11 Apr 2012
- News
The High Risks of Short-Term Management
- 26 Apr 2012
- News
Insieme: Cisco's Latest 'Spin-In'
- 09 Jun 2015
- News
Apple's new moral era begins
- 02 Oct 2014
- News
Dealing With Employee Disengagement: Competition vs. Collaboration
- 11 Jul 2012
- News
Software company wants all workers to know code
- 16 Apr 2014
- News
Professor Shih Gives Manufacturing Renaissance a C-
- 17 Jul 2012
- News
Zuck's Sweet ReFi: Is This Why It's Called the One Percent?
- 04 Feb 2014
- News
How Microsoft’s Global Search Ended at Home
- 03 Dec 2013
- News
Why Your Boss Should Leave You Alone
- 09 Apr 2008
- News
Melinda Gates Comments on the Future of Social Enterprise
- 19 Jan 2022
- News
Untethering the Remote Workforce with 5G
- 01 Jun 2021
- News
How to Psych Yourself up for a Return to the Office
- 11 Aug 2011
- News
Fluor Joins Softbank as Companies Buy Back Stock in Slump
- 14 Dec 2020
- News
Books: Embrace Upstream Thinking
- 11 Sep 2020
- News