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  • March 2001 (Revised April 2001)
  • Case

Montefiore Medical Center

By: Robert S. Kaplan and Syeda Noorein Inamdar
A large urban medical center implements the Balanced Scorecard management tool. Elaine Brennan, senior VP of operations, has reorganized a highly functional health care organization into decentralized patient care centers and support units. Having recently endured the... View Details
Keywords: Balanced Scorecard; Health Care and Treatment; Management Systems; Organizational Structure; Corporate Strategy; Leadership Development; Growth and Development Strategy; Financial Reporting; Budgets and Budgeting; Cost Accounting; Corporate Accountability; Communication; Health Industry
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Kaplan, Robert S., and Syeda Noorein Inamdar. "Montefiore Medical Center." Harvard Business School Case 101-067, March 2001. (Revised April 2001.)
  • 2017
  • Other Teaching and Training Material

Organizational Behavior Reading: Leading Organizational Change

By: Ryan Raffaelli
This reading combines conceptual frameworks and research-based knowledge to provide practical guidance about how to lead organization change. The essential reading outlines key choices leaders must make when managing a change and the common traps that can cause a... View Details
Keywords: Leading Change; Organizational Change and Adaptation; Change Management
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Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8324, 2017.
  • 13 Mar 2005
  • Research & Ideas

The Tricky Business of Nonprofit Brands

only takes one or two mistakes to cast doubt on a nonprofit organization. It takes many years and a lot of hard work to reestablish the credibility of nonprofit organizations... View Details
Keywords: by Manda Salls
  • 25 Mar 2022
  • Blog Post

Meet the HBS Women's Student Association

What is the WSA? The WSA, or Women’s Student Association, is a student-led organization at HBS for anyone who identifies as a woman. We’re the largest student organization on campus View Details
  • February 1991 (Revised August 2001)
  • Case

Ann Hopkins (A)

By: Joseph L. Badaracco Jr. and Ilyse Barkan
Intended to help students understand the many barriers organizations face as their members and their management ranks grow more diverse. As a case on business ethics, it encourages students to discuss what "fairness" and "diversity" mean when an organization is also... View Details
Keywords: Ethics; Employee Relationship Management; Organizational Culture; Organizational Structure; Problems and Challenges; Groups and Teams
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Badaracco, Joseph L., Jr., and Ilyse Barkan. "Ann Hopkins (A)." Harvard Business School Case 391-155, February 1991. (Revised August 2001.)

    Hybrid Work’s Sweet Spot

    As organizations across the United States wrestle with post-COVID office policies, researchers at Harvard Business School (HBS) present evidence for an optimally productive blended office-and-home schedule. Their findings may help managers cope with the shift to... View Details

      Bharat N. Anand

      Bharat N. Anand is the Vice Provost for Advances in Learning at Harvard University, and the Henry R. Byers Professor of Business Administration at Harvard Business School.

      Professor Anand is an expert in digital strategy, media and... View Details

      Keywords: broadcasting; entertainment; information; media; motion pictures; music; publishing industry; sports; television

        Samuel B. Antill

        Samuel Antill is an assistant professor of business administration in the Finance Unit at Harvard Business School. He teaches the Finance II course in the MBA required curriculum.

        Professor Antill’s research interests are in corporate... View Details
        • 2019
        • Book

        The Technology Fallacy: How People Are the Real Key to Digital Transformation

        By: Gerald C. Kane, Anh Phillips, Jonathan Copulsky and Garth Andrus
        Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions―but it... View Details
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        Kane, Gerald C., Anh Phillips, Jonathan Copulsky, and Garth Andrus. The Technology Fallacy: How People Are the Real Key to Digital Transformation. Cambridge, MA: MIT Press, 2019.
        • 08 Mar 2021
        • In Practice

        COVID Killed the Traditional Workplace. What Should Companies Do Now?

        A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
        Keywords: by Dina Gerdeman
        • Research Summary

        Overview

        By: Hise O. Gibson
        Professor Gibson's primary research interests encompass inclusive leadership, operational effectiveness, human capital development, leadership, leader development, leading change, and risk management especially during crisis. As part of his broader work to... View Details
        • September 2019
        • Case

        Shell: A Company of Opportunity?

        By: Joseph B. Fuller and Emer Moloney
        The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
        Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
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        Fuller, Joseph B., and Emer Moloney. "Shell: A Company of Opportunity?" Harvard Business School Case 320-025, September 2019.
        • April 2009 (Revised June 2020)
        • Case

        Al Capone

        By: Tom Nicholas and David Chen
        In 1929, Chicago, IL mob boss Al Capone was at the height of his power. As head of the extensive crime organization known as "The Outfit" during most of U.S.'s Prohibition Era (1920-1933), Capone oversaw hundreds of brothels, speakeasies, and roadhouses which served as... View Details
        Keywords: Bootlegging; Entrepreneurship; Crime and Corruption; Games, Gaming, and Gambling; Business History; United States; Chicago
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        Nicholas, Tom, and David Chen. "Al Capone." Harvard Business School Case 809-144, April 2009. (Revised June 2020.)
        • 01 Feb 1997
        • News

        Doing It Your Way

        better than the risk for getting into the Internet." Startup Smarts Previous work experience is often the critical factor in helping an aspiring entrepreneur make the judgment calls necessary to spot and... View Details
        Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)
        • 2008
        • Book

        Execution Premium: Linking Strategy to Operations for Competitive Advantage

        By: Robert S. Kaplan and David P. Norton
        In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize... View Details
        Keywords: Management Analysis, Tools, and Techniques; Operations; Performance; Strategic Planning; Business Strategy
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        Kaplan, Robert S., and David P. Norton. Execution Premium: Linking Strategy to Operations for Competitive Advantage. Harvard Business Press, 2008.
        • 06 May 2014
        • Blog Post

        What is #LifeatHBS really like?

        Who are Harvard Business School students? What are they passionate about and what do they like to do for fun? Through our student profiles and Recruiting Report, we often highlight the unique career visions... View Details
        • October 2014
        • Article

        The Transparency Trap

        By: Ethan Bernstein
        To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees perform better when they can try out new ideas and... View Details
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        Bernstein, Ethan. "The Transparency Trap." Harvard Business Review 92, no. 10 (October 2014): 58–66.
        • 2018
        • Working Paper

        Corporate Sustainability: A Strategy?

        By: George Serafeim
        We explore the conditions under which firms maintain their competitive advantage through sustainability-based differentiation when faced with imitation pressures by industry peers. We document growing intraindustry convergence on sustainability actions over time for... View Details
        Keywords: Sustainability; Corporate Performance; Industry Analysis; CSR; ESG; ESG (Environmental, Social, Governance) Performance; Environment; Social Responsibility; Strategy And Execution; Corporate Social Responsibility and Impact; Environmental Sustainability; Strategy; Performance; Corporate Strategy
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        Ioannou, Ioannis, and George Serafeim. "Corporate Sustainability: A Strategy?" Harvard Business School Working Paper, No. 19-065, January 2019. (Revised April 2021.)
        • 02 Dec 2022
        • News

        Now Is the Time for Employees to Be Bold and Prepare for Potential Layoffs, Says Jason Greer

        • 12 May 2022
        • News

        Companies Should Be Guided by Their Purpose and Values When Deciding Whether or Not to Exit Russia

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