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  • All HBS Web  (17,058)
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  • All HBS Web  (17,058)
    • People  (25)
    • News  (3,254)
    • Research  (11,607)
    • Events  (95)
    • Multimedia  (212)
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  • July 2017
  • Case

Magpie: Developing and Using Buyer Personas

By: Frank V. Cespedes
The founders of a start-up platform for publishers have developed preliminary personas of target customers and are evaluating the implications for initial target buyers, messaging, and marketing programs. The case is useful for discussing the process of developing... View Details
Keywords: Buying Process; Marketing; Sales; Distribution Channels; Segmentation; Entrepreneurship; Social Media; Consumer Products Industry; Fashion Industry; United States
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Cespedes, Frank V. "Magpie: Developing and Using Buyer Personas." Harvard Business School Case 818-013, July 2017.

    Stuti Agarwal

    Stuti is a PhD student in Consumer Behavior at Harvard Business School. She completed her Bachelors in Economics and Psychology from Boston University in 2019 and went on to complete her MPS in Applied Economics and Management from Cornell University in 2020. She... View Details
    • March 2011 (Revised March 2011)
    • Case

    Horizon Blue Cross Blue Shield of New Jersey - Managing in the Shadow of Health Care Reform

    By: Felix Oberholzer-Gee, Raffaella Sadun and Richard G. Hamermesh
    Per the Patient Protection and Affordable Care Act (PPACA), which President Obama signed in 2010, states would be required to create state-wide health insurance marketplaces - the Health Benefit Exchanges (HBEs) - in which individuals and small employers could choose... View Details
    Keywords: Insurance; Health Care and Treatment; Governing Rules, Regulations, and Reforms; Emerging Markets; Risk and Uncertainty; Health Industry; Insurance Industry; New Jersey
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    Oberholzer-Gee, Felix, Raffaella Sadun, and Richard G. Hamermesh. "Horizon Blue Cross Blue Shield of New Jersey - Managing in the Shadow of Health Care Reform." Harvard Business School Case 711-403, March 2011. (Revised March 2011.)
    • 26 Sep 2011
    • HBS Case

    HBS Cases: Lady Gaga

    Searched-For Female," as recorded by Google, and made international headlines for donning a dress made of red meat, which Time Magazine called the top fashion statement of 2010. “Gaga is a marketing... View Details
    Keywords: by Carmen Nobel; Entertainment & Recreation; Music
    • 2008
    • Simulation

    Strategic Innovation Simulation: Back Bay Battery

    By: Willy C. Shih and Clayton Christensen
    This online simulation allows students to play the role of a business unit manager at Back Bay Battery Company who faces the dilemma of balancing a portfolio of investment strategies across products in the rechargeable battery space. Players have to manage R&D... View Details
    Keywords: Competitive Strategy; Disruptive Innovation; Growth and Development Strategy; Innovation and Management; Investment; Product Development; Research and Development; Battery Industry
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    Shih, Willy C., and Clayton Christensen. "Strategic Innovation Simulation: Back Bay Battery." Simulation and Teaching Note. Watertown, MA: Harvard Business School Publishing, 2008. Electronic. (2656-HTM-ENG.)
    • October 1990 (Revised August 2009)
    • Case

    Cambridge Software Corporation

    Cambridge Software Corp. must decide whether or not to offer multiple versions of a new software product. The firm has identified five market segments for the software and is deciding which, if any, of three product versions (a high end "industrial" version, a... View Details
    Keywords: Software; Decision Making; Product Marketing; Information Technology Industry
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    Dhebar, Anirudh S. "Cambridge Software Corporation." Harvard Business School Case 191-072, October 1990. (Revised August 2009.)
    • January 2015 (Revised November 2016)
    • Case

    La Martina: Leveraging Polo's Luxury Lifestyle

    By: Anat Keinan, Maria Fernanda Miguel and Sandrine Crener
    Founded in 1984 in Buenos Aires, Argentina, La Martina has grown from a high-end polo equipment company into a global fashion brand with operations in 56 countries. Polo, which is not only a sport but also a way of life, is at the core of the brand DNA. Polo is a... View Details
    Keywords: Luxury Brand; Digital Marketing; Premium Brands; Fashion; Leather Goods; Retail; Globalization; Brand Positioning; Brand Extension; Lifestyle Brand; Growth Strategy; Polo; Entrepreneurship; Family Business; Brand Partnerships; Business Model; Product Positioning; Diversification; Luxury; Sports; Brands and Branding; Consumer Products Industry; Fashion Industry; Sports Industry; Buenos Aires
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    Keinan, Anat, Maria Fernanda Miguel, and Sandrine Crener. "La Martina: Leveraging Polo's Luxury Lifestyle." Harvard Business School Case 515-085, January 2015. (Revised November 2016.)
    • June 2018
    • Article

    The Emergence of an Export Cluster: Traders and Palm Oil in Early Twentieth-Century Southeast Asia

    By: Valeria Giacomin
    Keywords: Clusters; Palm Oil; Rubber; Traders; Southeast Asia; Industry Clusters; Agriculture and Agribusiness Industry; Southeast Asia
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    Giacomin, Valeria. "The Emergence of an Export Cluster: Traders and Palm Oil in Early Twentieth-Century Southeast Asia." Enterprise & Society 19, no. 2 (June 2018): 272–308.
    • April 2020
    • Case

    Promoting Land and Nature Jerky

    By: John A. Quelch and Katherine B. Hartman
    Kathy Ayers, Vice President of Marketing and Communications for Land and Nature (L&N) Jerky Company, needs to make a recommendation about L&N's 2020 promotional spending. L&N's CEO, Tim Ryan, wants her to calculate different scenarios using historical data to determine... View Details
    Keywords: Advertising; Spending; Marketing Communications; Marketing Strategy; Product Positioning; Food and Beverage Industry
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    Quelch, John A., and Katherine B. Hartman. "Promoting Land and Nature Jerky." Harvard Business School Brief Case 920-563, April 2020.
    • 31 Mar 2011
    • Research & Ideas

    From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher

    you're figuring things out." As SpinBrush continued to gain market share, Osher's little company began to attract the attention of big players in the market: P&G,... View Details
    Keywords: by Dennis Fisher; Consumer Products

      Renata Gaineddenova

      Renata Gaineddenova is an Assistant Professor in the Strategy Unit at Harvard Business School. Her research focuses on industrial organization and the market design of digital platforms. Prior to joining HBS, Professor Gaineddenova was a Postdoctoral Associate at... View Details
      • 21 Jul 2021
      • Research & Ideas

      What Does an ESG Score Really Say About a Company?

      Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
      Keywords: by Kristen Senz
      • 27 Feb 2014
      • HBS Seminar

      Rakesh Khurana, Harvard Business School

      • Web

      Lessons from the 2025 Race, Gender & Equity at Work Symposium - Blog: RGE Report

      that hope can often be sold as a solution to the public by the same market forces that create or reinforce systemic inequities. Professor Clair’s analysis of hope in addiction... View Details
      • Web

      Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton

      puzzle, a difficult challenge. And we know that just as the model helped shape the markets, the markets in turn helped shape View Details

        Zoe B. Cullen

        Zoe Cullen graduated with a PhD from Stanford in Economics in 2016.  She worked from 2016-2018 as the Chief Economist for an Asian bank on the roll out of a digital transaction platform.  In 2018 she joined HBS as an Assistant Professor in the Entrepreneurial... View Details

        • Article

        Demand and Supply Dynamics for Sequentially Released Products in International Markets: The Case of Motion Pictures

        By: Anita Elberse and Jehoshua Eliashberg
        Keywords: Supply and Industry; Product; Markets; Film Entertainment; Entertainment and Recreation Industry; Motion Pictures and Video Industry
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        Elberse, Anita, and Jehoshua Eliashberg. "Demand and Supply Dynamics for Sequentially Released Products in International Markets: The Case of Motion Pictures." Marketing Science 22, no. 3 (Summer 2003): 329–354.
        • 04 Aug 2020
        • Cold Call Podcast

        Glossier Built a Cult-Brand and a Digital Community, but What’s Next?

        Keywords: Re: Jill J. Avery; Advertising
        • December 2020
        • Case

        Urban Company

        By: Krishna G. Palepu
        Urban Company is an India-based market platform that helps customers book home services and at home beauty services. The company differentiated itself by investing heavily in building customer trust. Rather than merely positioning itself as a lead generating... View Details
        Keywords: COVID-19 Pandemic; Entrepreneurship; Digital Platforms; Emerging Markets; Strategy; Service Delivery; Trust; Technology Industry; Service Industry; India
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        Palepu, Krishna G. "Urban Company." Harvard Business School Case 121-041, December 2020.

          Sara L. Fleiss

          Sara Fleiss was the co-founder and co-portfolio manager of Emeth Partners, an emerging markets arbitrage hedge fund.  Prior to founding Emeth, Sara was the lead analyst on the Emerging Markets Equities portfolio at Harvard Management Company (HMC). At HMC, Sara... View Details

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