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  • All HBS Web  (14,069)
    • People  (32)
    • News  (5,218)
    • Research  (6,094)
    • Events  (39)
    • Multimedia  (538)
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  • January 2025
  • Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Cost vs Benefits; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Decisions; Motion Pictures and Video Industry
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Rose, Clayton S., Tom Quinn, and Maxim Pike Harrell. "Netflix: Takedown Troubles." Harvard Business School Case 325-021, January 2025.
  • Web

Research & Teaching - Creating Emerging Markets

Uses for Research & Teaching Research Guidelines Teaching Guidelines Research Guidelines The Creating Emerging Markets project provides a unique and freely accessible resource for scholars and researchers. In his Oral History in Latin... View Details
  • March 2000 (Revised November 2000)
  • Case

IBM Corporation Turnaround

By: Robert D. Austin and Richard L. Nolan
Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details
Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Computer Industry; Information Technology Industry
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Austin, Robert D., and Richard L. Nolan. "IBM Corporation Turnaround." Harvard Business School Case 600-098, March 2000. (Revised November 2000.)
  • March 2011
  • Article

Zoom In, Zoom Out

By: Rosabeth Moss Kanter
Zoom buttons on digital devices let us examine images from many viewpoints. They also provide an apt metaphor for modes of strategic thinking. Some people prefer to see things up close, others from afar. Both perspectives have virtues. But they should not be fixed... View Details
Keywords: Strategy; Cognition and Thinking; Perspective; Leadership; Opportunities; Decisions
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Kanter, Rosabeth Moss. "Zoom In, Zoom Out." Harvard Business Review 89, no. 3 (March 2011).
  • Research Summary

Developing Organizational Capabilities to Compete

By: Michael Beer

Michael Beer’s current research focuses on the question of what makes an Effective Organization. Based on his extensive research and practice about this question Beer has identified six highly interrelated core capabilities:

  1. Capacity of the... View Details
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

that could enable finance to fulfill its potential in both stabilizing the atmosphere and making society more resilient. Measuring and Reducing Corporate Carbon Emissions Faculty Presenters: Robert S. Kaplan , Senior Fellow and Marvin Bower Professor View Details
  • 04 Feb 2022
  • Blog Post

Learning from the Entrepreneurs-in-Residence as a Harvard MS/MBA Student

leadership team and broader organization. At Birchbox Katia has adopted the concept of conscious leadership which she defined as: always being forthcoming with your feelings... View Details
  • Web

Business for Social Impact | Social Enterprise | Harvard Business School

Since its inception, the Social Enterprise Initiative has explored the role of business in creating social value. Early efforts in the late 1990s included hosting a research conference on business leadership... View Details
  • January 2022 (Revised August 2022)
  • Case

Jackie Robinson: Changing the World

By: Robert Simons and Max Saffer
This case traces the rise of Jackie Robinson from the poor streets of Pasadena, California to one of the most famous people in America after he overturned the color barrier in baseball. The case describes how as a youth he excelled at basketball, football, baseball,... View Details
Keywords: Diversity; Power And Influence; Personal Characteristics; Values And Beliefs; Mission And Purpose; Sports; Entrepreneurship; Leadership; Leading Change; Personal Development and Career; United States
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Simons, Robert, and Max Saffer. "Jackie Robinson: Changing the World." Harvard Business School Case 122-042, January 2022. (Revised August 2022.)
  • November 2014
  • Case

Nestlé SA, 2014

By: John R. Wells and Galen Danskin
In 2014, Nestlé was the largest producer of packaged foods and beverages in the world. 2013 revenues were $103.7 billion and operating profits $16.1 billion (15.5% of sales). The company owned 29 mega brands, each generating more than Euro 1 billion ($1.25 billion).... View Details
Keywords: Consumer Products; Acquisitions; Strategy; Goods and Commodities; Nutrition; Emerging Markets; Corporate Social Responsibility and Impact; Competitive Strategy; Consumer Products Industry; Europe
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Wells, John R., and Galen Danskin. "Nestlé SA, 2014." Harvard Business School Case 715-428, November 2014.
  • 2018
  • Book

Kissinger the Negotiator: Lessons from Dealmaking at the Highest Level

By: James K. Sebenius, R. Nicholas Burns and Robert H. Mnookin (with a forward by Henry A. Kissinger)
As professors and practitioners with careers devoted to negotiation, we are often asked “Who are the world’s best negotiators? What makes them effective?” Inevitably Henry Kissinger’s name comes up as an elite, if controversial, negotiator from whom we can learn a... View Details
Keywords: History; Negotiation Process; Negotiation Tactics; Personal Development and Career; Negotiation Style; United States
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Sebenius, James K., R. Nicholas Burns, and Robert H. Mnookin (with a forward by Henry A. Kissinger). Kissinger the Negotiator: Lessons from Dealmaking at the Highest Level. New York: HarperCollins, 2018.
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

a sale through. And if a customer didn’t buy after browsing, the team asked questions: What information was the customer missing? Was there something in the customer’s purchase history that Target should have known that would have blocked... View Details
Keywords: by Dina Gerdeman; Retail
  • October 2016 (Revised March 2017)
  • Case

Airbnb in Amsterdam (A)

By: Mitchell Weiss, Emer Moloney and Vincent Dessain
In February 2014, Amsterdam became the first city to issue new regulations specifically to allow home sharing. Airbnb's Molly Turner, global head of civic partnerships; her colleagues at the San Francisco–based home sharing platform; and her counterparts in Amsterdam's... View Details
Keywords: Public Entrepreneurship; Innovation; Sharing Economy; Amsterdam; Airbnb; Molly Turner; Regulation; Homesharing; Tourism; Business And Government; Public-private Partnership; Entrepreneurship; Business and Government Relations; Government Administration; Public Sector; City; Tourism Industry; Public Administration Industry; Travel Industry; Netherlands; Europe
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Weiss, Mitchell, Emer Moloney, and Vincent Dessain. "Airbnb in Amsterdam (A)." Harvard Business School Case 817-013, October 2016. (Revised March 2017.)
  • Web

Why Your Gift Matters - Alumni

world. Giving to HBS has a ripple effect that extends far beyond the campus—helping the School develop leaders and generate knowledge that make the world a better place. Collectively, gifts of every size sustain our excellence in teaching... View Details
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

the right context, this intense positive energy can act like a gravitational pull that sucks in other workers to invest their time and support, ultimately contributing toward the success of the idea. “Passion, like a smile, is... View Details
Keywords: by Dina Gerdeman
  • 27 Jun 2019
  • Blog Post

My Week at Harvard Business School's Summer Venture in Management Program (SVMP)

I am incredibly grateful to have spent this past week at Harvard Business School's Summer Venture in Management Program (SVMP) aimed at introducing rising seniors to Harvard's MBA and, in all, exposing us to the impact of strong View Details
  • 04 Jun 2018
  • Blog Post

Reapplying to HBS

During my undergraduate education I knew I wanted to eventually attend business school. I had heard about Harvard Business School's 2+2 Program and loved the idea of being admitted to a masters program before graduating with my bachelor’s... View Details
  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

the benefit of the Google brand. And eventually, the Chinese regime might change to a more democratic form of government, in which case Google's stand might go down in history... View Details
Keywords: by Sean Silverthorne; Technology

    Capitalism at Risk: How Companies Can Lead

    Q. Who should take the lead in fixing market capitalism? A. Business, not government alone. The spread of capitalism worldwide has made people wealthier than ever before. But capitalism's future is far from assured. Pandemics, income inequality, resource depletion,... View Details

    • 24 Feb 2021
    • Blog Post

    My HBS Student Loan Story: Les Williams (MBA 2005)

    viewed HBS as an investment and I preferred to take the loans and pay them off over time. My employer had been sponsoring select MBA students via partial salary and full scholarships as part of a leadership... View Details
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