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  • All HBS Web  (12,800)
    • People  (47)
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    • Research  (6,231)
    • Events  (48)
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Show Results For

  • All HBS Web  (12,800)
    • People  (47)
    • News  (3,827)
    • Research  (6,231)
    • Events  (48)
    • Multimedia  (202)
  • Faculty Publications  (4,569)
← Page 317 of 12,800 Results →
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

communication Planning and decision-support services The same issue arises with the finance organization. For standard transactional applications, such as accounts receivable, accounts payable, payroll... View Details
Keywords: by Robert S. Kaplan; Service
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • Portrait Project

Uzoma Nwagba

bolder and better version. Our governments will work. I will be a part of it—not in spite of my MBA, but because of it. I want to run African public institutions like ethical businesses. It is my duty to the largest View Details
  • Web

Finance Awards & Honors - Faculty & Research

“Valuing Snap After the IPO Quiet Period (A)” with Marco Di Maggio and Greg Saldutte (HBS Case 218-095). Victoria Ivashina : Received the Robert F. Greenhill Award for Outstanding Service to the HBS View Details
  • Web

Funding Opportunities - Business & Environment

Campus Sustainability Innovation Fund : Supports projects that use Harvard’s campus or the neighboring community as a test bed for envisioning and piloting innovative solutions to sustainability challenges.... View Details
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

When start-up thredUP launched its peer-to-peer online exchange for used children's clothes two and a half years ago, its creators were the latest generation of entrepreneurs competing online as multi-sided platforms (MSPs), alongside... View Details
Keywords: by Julia Hanna
  • 07 Feb 2019
  • Book

How Big Companies Can Outrun Disruption

innovation strategy, design a system for creativity, and build up an enterprise’s cultural DNA. Pisano, the Harry E. Figgie, Jr. Professor of Business Administration, shares insights in our Q&A. Martha... View Details
Keywords: by Martha Lagace
  • Profile

Shira Asa-El

Why did you choose this path at this point in time? After over seven years of military service, going to business school was a step toward my ultimate transition to the private sector as well as an opportunity to live in a foreign country View Details
  • 15 Mar 2017
  • Lessons from the Classroom

More Than 900 Examples of How Climate Change Affects Business

This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
Keywords: by Carmen Nobel; Green Technology
  • 22 Feb 2022
  • News

Breaking News

The decline of the community newspaper in the United States has been steep and severe. A quarter of American papers have folded in the last 15 years, and industry-wide... View Details
Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • Profile

Nika Duan

proximity to some of the most interesting and thoughtful humans across all different backgrounds and experiences. Being part of the HBS community is like Stepping into your own... View Details
  • 31 May 2023
  • News

Alumni Achievement Awards 2023

of a pandemic, I felt more connected to my colleagues and community than I ever had before.” Define leadership? “Providing vision and guidance View Details
Keywords: leadership; management; work-life balance
  • Profile

Ignacio Lartirigoyen

executives and the board. "It gave me a lot of exposure to senior management and helped me learn how to communicate agribusiness in financial terms," he says. In... View Details
Keywords: Financial Services
  • Web

Online Learning Model | HBS Online

Engage in real-world learning with a global community of peers Play Course Platform Introduction Video Harvard Business School Online offers a unique and highly engaging way to learn vital business concepts.... View Details
  • 18 Jun 2018
  • Research & Ideas

Warning: Scary Warning Labels Work!

in the nation. Some communities have attempted other measures to reduce the public’s soda consumption, including New York City’s proposed cap on portion sizes and Berkeley’s one-cent-per-ounce tax on sugary... View Details
Keywords: by Dina Gerdeman; Advertising; Public Relations
  • Web

Partners & Fellows | Social Enterprise | Harvard Business School

Partner Organizations ACCION International ACLU Acumen African Comprehensive HIV/AIDS Partnerships (ACHAP) American Ballet Theatre Association of Latino Professionals For America (ALPFA) Bill & Melinda Gates Foundation Boston Ballet Boston View Details
  • Profile

Jiaojun Wang

adventure. Being part of the HBS community is like... ...having a group of great friends who will never let you settle and always challenge you to see things differently. Every conversation leaves me... View Details
  • Web

Drug & Alcohol Policy | About

staff, and is designed to ensure that we comply with the federal Drug-Free Workplace Act of 1988 and the Drug-Free Schools and Communities Act... View Details
  • 01 Jan 2002
  • News

Egon P.S. Zehnder (MBA '56)

performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence,... View Details
  • Web

Judges - Alumni

Start-up culture and operations · Business model development · Team building and coaching · New business development Industry Consumer Products View Details
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