Publications

23 Jul 2001
Research & Ideas

How One Center of Innovation Lost its Spark

that resulted from their well-honed capital budgeting process and was consistent with their assumption that tires was a growth industry. Because none of the four Akron tire companies had closed a factory... View Details

Keywords: by Donald Sull; Manufacturing; Transportation; Auto

18 Jun 2001
Research & Ideas

When In-House Research Isn’t Enough

owe their life's blood to PARC—Adobe, SynOptics, VLSI, and 3Com, for example—together recorded a market value last year five or six times greater than that of mother Xerox. "By focusing too narrowly on its core, vertically-integrated... View Details

Keywords: by Jim Aisner

February 2024
Case

Continuity & Change at Boston Consulting Group

By: David G. Fubini, Suraj Srinivasan and David Lane

As the new CEO of Boston Consulting Group (BCG) since autumn 2021, Christoph Schweizer had big shoes to fill—his predecessor, Rich Lesser, had tripled the partnership’s total revenues and created digital initiatives that contributed 40+% of 2021 revenues, more than... View Details

Keywords: Business Organization; Change Management; Talent and Talent Management; Governance; AI and Machine Learning; Environmental Sustainability; Leading Change; Risk Management; Organizational Culture; Partners and Partnerships; Revenue; Growth and Development Strategy; Management Succession; Consulting Industry

November–December 2024
Article

How to Avoid the Agility Trap

By: Jianwen Liao and Feng Zhu

Agility is all the rage in strategy circles these days. According to conventional wisdom, organizations should rapidly react to technological advances, new market dynamics, and shifting consumer preferences. But in practice this is nearly impossible to pull off,... View Details

Keywords: Organizational Change and Adaptation; Competitive Advantage; Growth and Development Strategy; Business Model

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02 Jun 2009
First Look

First Look: June 2, 2009

version of this process enabled IBM to generate more than $15 billion in growth between 2000 and 2005. Cases & Course MaterialsBrummer and the bracNet Investment Harvard... View Details

Keywords: Martha Lagace

06 May 2019
News

Are You Ready for Veggie Fast-Casual?

he believes has potential to scale nationally. Since selling Panera in 2017, he’s also invested in three other health-conscious cafes based around Boston. Life Alive offers vegetable-filled grain bowls, broth View Details

Keywords: Food and Beverage Stores; Food and Beverage Stores

26 Feb 2013
First Look

First Look: Feb. 26

BabbaCo Bussgang, Jeffrey J., and Gaurav JainHarvard Business School Case 813-107 Having just raised a Series B financing, the case protagonist is faced with a tough decision: should she "step on the gas" View Details

Keywords: Sean Silverthorne

April 2001 (Revised September 2001)
Case

Merloni Elettrodomestici: Building for a New Century

By: Joseph L. Bower

In 2001 a young new CEO has to develop a strategy to move his company beyond the hyper-competitive conditions of Western Europe. A major acquisition in Russia and a new Web-based service business provide interesting new directions. This case traces the development of... View Details

Keywords: Acquisition; Corporate Entrepreneurship; Multinational Firms and Management; Growth and Development Strategy; Organizational Structure; Business Strategy; Web; Russia

2010
Working Paper

The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras

New industries sparked by technological change are characterized by high uncertainty. In this paper we explore how a firm's conceptualization of products in this context, as reflected by product feature choices, is influenced by prior industry affiliation. We study... View Details

Keywords: Experience and Expertise; Technological Innovation; Product Launch; Market Entry and Exit; Industry Growth; Product Development; Behavior; Competitive Strategy; Electronics Industry

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25 Aug 2015
First Look

First Look Tuesday

involve the mutual processing of another's experience, built around discourse and analysis, and I argue that they lead to not only linear growth in individuals' knowledge, but... View Details

18 Oct 2016
First Look

October 18, 2016

2016 New York: HarperBusiness Competing Against Luck: The Story of Innovation and Customer Choice By: Christensen, Clayton M., Taddy Hall, Karen Dillon, and David S. Duncan Abstract—The foremost authority on... View Details

Keywords: Sean Silverthorne

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

enabled retailers to do on a mass scale of millions of customers what shopkeepers did in their villages a century ago: offer a differentiated service to each shopper. Shopkeepers knew each one personally and... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

June 2013 (Revised June 2015)
Case

Ibrahim Dabdoub at the National Bank of Kuwait

By: Linda A. Hill and Dana M. Teppert

Ibrahim Dabdoub, the Group chief executive of the National Bank of Kuwait (NBK), reflects on his past 30 years at the helm of the Bank. Under his leadership, NBK grew from a small local bank to one of the preeminent financial institutions in the region. However,... View Details

Keywords: Globalization; Middle East; Team Leadership; Leadership Style; Leadership; Leadership Development; Groups and Teams; Growth and Development Strategy; Expansion; Banking Industry; Kuwait; Middle East