Customization and Personalization - Publications - Faculty & Research

slipped behind its Indian competitors and multinational companies. Details the first phase of the transformation Nayar led in hopes of rejuvenating the industry pioneer. The tagline for this phase was "Employee First, View Details

Keywords: Martha Lagace

2024
White Paper

Healthy Outcomes: How Employers' Support for Employees with Caregiving Responsibilities Can Benefit the Organization

By: Joseph B. Fuller

Keywords: Work-Life Balance; Performance Productivity; Employees; Human Capital

Citation

Read Now

06 Nov 2013
What Do You Think?

Is Top-Down Resource Allocation on the Rise?

under fire. Among the reasons were lack of demand from existing customers (not always the best ones to ask) for disruptive technologies and the kiss of death for new ideas in large organizations; the fear... View Details

Keywords: by James Heskett

09 Feb 2018
Research & Ideas

Big Hits: The Best of the 2018 Super Bowl Ads

constitute products sometimes used together—a beverage and a snack. And at the end, reflecting the brand brotherhood and product pairing, the two View Details

Keywords: Re: Multiple Faculty; Telecommunications

16 Aug 2016
First Look

August 16, 2016

drives wealthy and powerful people to white-collar crime? I draw from extensive personal interaction and correspondence with nearly fifty former executives as well as research... View Details

Keywords: Sean Silverthorne

13 Dec 2011
First Look

First Look: Dec. 13

whether, when, and for which type of customer the introduction of a new channel helps and hurts sales in existing channels. Our framework separates short- View Details

Keywords: Sean Silverthorne

31 May 2016
First Look

May 31, 2016

for persons 6 months of age and older, but less than half of U.S. adults get vaccinated. Many employers offer employees free influenza vaccinations at workplace clinics, but even then take-up is low.... View Details

Keywords: Sean Silverthorne

20 Aug 2001
Research & Ideas

Making an Ally of Uncle Sam

directly as players, for example, as customers in value-net games or as initiators of policy changes in public interest games. 4. Multilevel games. Many influence games involve multiple interacting levels of government—local, state,... View Details

Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar

2009
Case

High Potentials Leadership Program (Executive Education)

By: Julie Battilana

Keywords: Leadership Development; Personal Development and Career

Citation

2008
Case

High Potentials Leadership Program (Executive Education)

By: Julie Battilana

Keywords: Leadership Development; Personal Development and Career

Citation

2005
Class Lecture

Just Enough: Defining Lifelong Success

By: Howard Stevenson

Keywords: Performance Evaluation; Personal Development and Career

Citation

Purchase

August 2023
Technical Note

Two Ways of Pursuing a Calling

By: Leslie Perlow and Hannah Weisman

Work can be a means to a financial end, a stepping stone to higher-level jobs, or a meaningful end in itself: a calling. The technical note provides an overview of two different ways people can pursue a calling: with an internal focus or external focus. View Details

Keywords: Personal Development and Career; Job Search; Job Design and Levels; Happiness; Identity; Well-being; Motivation and Incentives; Human Needs; Satisfaction; Mission and Purpose; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry

Citation

Educators

28 Feb 2017
First Look

First Look at New Research, February 28

2017 Advancing Organizational Theory in a Complex World Getting Started with Ambidexterity By: Binns, Andrew, and Michael Tushman Abstract—This paper demonstrates the value of thinking about ambidexterity as having three distinct... View Details

Keywords: Sean Silverthorne

fall 1997
Article

Commentary on 'Exploring the Implications of the Internet for Consumer Marketing'

By: J. A. Deighton

Keywords: Internet and the Web; Customers; Marketing

Citation

Find at Harvard

Article

Consumer-Driven Health Care: Taming the Health Care Cost Monster

By: Regina E. Herzlinger

Keywords: Health Care and Treatment; Customers; Cost; Health Industry

Citation

Find at Harvard

16 Aug 2006
Research & Ideas

Is MySpace.com Your Space?

Social networking sites such as MySpace.com are some of the most trafficked on the Web—MySpace had 46 million unique users in June and features nearly 100 million personal profiles posted by users, many of... View Details

Keywords: by Sean Silverthorne; Advertising; Information; Publishing