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  • 31 Aug 2010
  • First Look

First Look: August 31

interpersonal team diversity. Using detailed project—and individual-level data from an Indian software services firm, we find that the interaction of task change with intrapersonal diversity is related to improved project performance,... View Details
Keywords: Sean Silverthorne

    Tasneem Dohadwala

    Tasneem previously worked in financial services on the sell-side at Lehman Brothers and at Matrix Partners. As Founding Partner of Excelestar Ventures, notable investments of hers are Augmenix (acq. by Boston Scientific), nVision (acq. by... View Details
    Keywords: Venture Capital
    • Web

    Work With Us - Institute For Strategy And Competitiveness

    technology that enables value-based care. Since we are a small team we do not offer research delivery services such as data analysis, however we can work with you to guide your program to help achieve your goals. We prefer to collaborate... View Details
    • Web

    Lavinia Teodorescu | MBA

    and undocumented individuals can live safely during these difficult times. As a founding member of ImmigrationHelp, I was able to provide access to humanitarian legal services for low-income people, using the power of technology. I have... View Details

      Making Sense of Capitalism

      additional research to revise my dissertation into a book manuscript, while librarians, special collection curators, and researchers at Baker Research Services helped me identify sources and develop new ideas for my research. I was also... View Details
      • 16 Oct 2017
      • News

      Take Time to Serve Others

      finance committee. “Unless you’ve arrived at this stage of your life without any assistance or encouragement, your decisions need to include taking the time to be in service to others,” Clark says. (Published October 2017) View Details
      • Article

      What Do Nongovernmental Organizations Do?

      By: Eric D. Werker and Faisal Z. Ahmand
      Nongovernmental organizations are one group of players who are active in the efforts of international development and increasing the welfare of poor people in poor countries. Nongovernmental organizations are largely staffed by altruistic employees and volunteers... View Details
      Keywords: Non-Governmental Organizations; Growth and Development; Welfare or Wellbeing; Poverty; Service Delivery; Crime and Corruption; Social Entrepreneurship; Decision Making; Resource Allocation; Product Development; Framework
      Related
      • 01 Jun 1999
      • News

      A Random Sampling of HBS Graduates in the News

      who spend a lot of time in their cars. Recently, Chen and Searle began market tests for *CD ("Star CD"), their new cellular-phone service that identifies songs and artists for listeners who call wanting to know more about the music... View Details
      Keywords: Nancy O. Perry
      • 16 Jun 2020
      • Blog Post

      Delivering Solutions During a Crisis with Hans Kristian Furuseth (MBA 2019)

      management team, launched a new website, and tripled their marketing efforts. Then in February 2020, Farmasiet.no launched same day delivery for prescription medications, a few weeks before that service would become lifesaving. “We know... View Details
      • 01 Apr 1998
      • News

      Plunging Into the Net

      Service Management Unit, into an oversubscribed elective: Managing Marketspace Service Interfaces (MMSI), taught this year by Rayport and HBS professor Leonard A. Schlesinger. But a number of experts at the... View Details
      • August 2005 (Revised December 2006)
      • Case

      Procter & Gamble: Electronic Data Capture and Clinical Trial Management

      By: Robert S. Huckman and Mark J. Cotteleer
      Considers whether the management of Procter & Gamble (P&G) Pharmaceuticals should adopt Web-based electronic data capture (EDC) as the default standard for the management of its clinical drug trials. Provides a detailed description of the existing paper-based process... View Details
      Keywords: Health Testing and Trials; Internet and the Web; Information Technology; Adoption; Business Processes; Industry Structures; Technological Innovation; Service Operations; Pharmaceutical Industry; United States
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      • 29 Jan 2013
      • First Look

      First Look: Jan. 29

      utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S.... View Details
      Keywords: Sean Silverthorne
      • 24 Oct 2006
      • First Look

      First Look: October 24, 2006

      Course MaterialsCellular Service Harvard Business School Case 707-424 Background on cellular service technology and "friends and family" plans as foundation for discussing network effects. Purchase... View Details
      Keywords: Sean Silverthorne
      • 12 Feb 2001
      • Research & Ideas

      Creating Value Across Borders

      Business sat down with HBS associate professor Walter Kuemmerle to discuss the entrepreneurial process in an international setting. Kuemmerle, a Novartis Fellow, holds a joint appointment in Entrepreneurial and Service Management and... View Details
      Keywords: by Staff
      • 12 Oct 1999
      • Research & Ideas

      Media Metamorphosis: Advertising in the Technology Age

      days, because consumers' demand for information about goods and services tends to be inelastic. As the model illustrates, additional forces drive industry change as well. Alternatives to advertising, known as substitutes in Porter's... View Details
      Keywords: by Peter K. Jacobs; Advertising
      • 13 Aug 2024
      • Op-Ed

      Can AI Save Physicians from Burnout?

      procedure performed or patient seen, without explicit rewards for the quality of the services rendered. This model translates internally into an incentive system that prioritizes patient volume over patient value. That is, physicians are... View Details
      Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
      • Web

      5.1 Information Technology | MBA

      system or database, falsely obtaining electronic services or data without payment of required charges, intentionally intercepting electronic communications, and obtaining, altering, or destroying others’ electronic information. Similarly,... View Details
      • 13 Jun 2017
      • News

      Finding Common Ground

      Church, Virginia, with his wife and three children, “They told me, ‘Oh sorry, we’ve closed.’ The upside was that my severance paid for a new company.” That company was the Delve Group, which focused on branding and communications services... View Details
      Keywords: Ralph Ranalli
      • Profile

      Tafadzwa Samushonga

      people’s lives, she initially kept this separate from her professional ambitions. In university, Tafadzwa the community service leader, lived a parallel and independent life from Tafadzwa the actuarial student. Tafadzwa finally realized... View Details
      Keywords: Consulting
      • Profile

      Jennifer Kelly

      different styles — some were authoritative, some preferred a service approach — but they were all effective!" "The case method," says Jennifer, "is a much more challenging way to learn business concepts. It's easy to... View Details