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  • All HBS Web  (10,638)
    • People  (35)
    • News  (2,492)
    • Research  (6,189)
    • Events  (31)
    • Multimedia  (134)
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  • 2025
  • Working Paper

Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning

By: Liangzong Ma, Ta-Wei Huang, Eva Ascarza and Ayelet Israeli
Reinforcement learning (RL) offers potential for optimizing sequences of customer interactions by modeling the relationships between customer states, company actions, and long-term value. However, its practical implementation often faces significant challenges.... View Details
Keywords: Dynamic Policy; Deep Reinforcement Learning; Representation Learning; Dynamic Difficulty Adjustment; Latent Variable Models; Customer Relationship Management; Customer Value and Value Chain; Foreign Direct Investment; Analytics and Data Science
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Ma, Liangzong, Ta-Wei Huang, Eva Ascarza, and Ayelet Israeli. "Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning." Harvard Business School Working Paper, No. 25-037, February 2025.
  • July 2010 (Revised December 2011)
  • Case

Controlling Hot Money

By: Robert C. Pozen
The manager of the Japan Equities Fund is faced with an increase in "hot money" moving quickly in and out of the Fund. This short-term trading is an attempt to take advantage of the difference between the closing times of the Tokyo and New York Stock Exchanges. The CFO... View Details
Keywords: Stocks; International Finance; Investment Funds; Governing Rules, Regulations, and Reforms; Market Timing; Market Transactions; Financial Services Industry; New York (city, NY)
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Pozen, Robert C. "Controlling Hot Money." Harvard Business School Case 311-022, July 2010. (Revised December 2011.)
  • April 2000
  • Case

Francisco Partners

By: Josh Lerner and David L. Gallo
Francisco Partners (which focuses on buyouts of high-technology firms) aims to be the largest first-time fund ever raised. The rationales for the fund, fundraising strategy, and partnership terms and conditions are among the topics explored. View Details
Keywords: Private Equity; Leveraged Buyouts; Venture Capital; Financial Strategy; Partners and Partnerships; Strategy; Investment Funds; Financial Services Industry
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Lerner, Josh, and David L. Gallo. "Francisco Partners." Harvard Business School Case 200-063, April 2000.
  • 2002
  • Book

Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs

By: Rakesh Khurana
Corporate CEOs are headline news. Stock prices rise and fall at word of their hiring and firing. Business media debate their merits and defects as if individual leaders determined the health of the economy. Yet we know surprisingly little about how CEOs are selected... View Details
Keywords: Managerial Roles; Selection and Staffing; Personal Characteristics; Experience and Expertise; Investment Activism; Corporate Strategy
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Khurana, Rakesh. Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs. Princeton, NJ: Princeton University Press, 2002.
  • 25 Jan 2012
  • News

Is Tax Reform Viable?

secretary. Talk about a nonstarter: no way am I going to voluntarily pay more. That noble act would neither correct the unfairness of the system nor make much of an impact on the country’s unbalanced budget. Perhaps I could justify my lower rate on the basis that I had... View Details
Keywords: Administration of Economic Programs; Government
  • Profile

Deborah A. Farrington

followed an atypical path to success in the male-dominated world of finance and venture capital. She co-founded StarVest in 1998, which was built upon investments in technology-enabled business services on the Internet, and she has had a... View Details

    James E. Stowers, Jr.

    Stowers developed a proprietary and revolutionary computer modeling technology to analyze stock performance of target companies. His modeling program along with additional investments in technology became the cornerstones for his... View Details
    Keywords: Finance
    • February 2020
    • Case

    Rotoplas: Bringing More and Better Water

    By: John D. Macomber and Carla Larangeira
    Private companies were being turned to for potable water in the world’s megacities due to impacts of climate change including droughts and flooding. Mexico City had endured several water-related crises, with its population suffering from floods, droughts, water... View Details
    Keywords: Water Supply; Water Management; Finance; Infrastructure; Urban Development; Business and Government Relations; Latin America; Mexico
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    Macomber, John D., and Carla Larangeira. "Rotoplas: Bringing More and Better Water." Harvard Business School Case 220-064, February 2020.
    • May 1968 (Revised January 1992)
    • Case

    Graybar Syndications

    By: William J. Poorvu
    A potential investor evaluates a proposed offering—a major office building in downtown Manhattan. View Details
    Keywords: Buildings and Facilities; Investment; Construction; City; Valuation; Real Estate Industry; Construction Industry; New York (city, NY)
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    Poorvu, William J. "Graybar Syndications." Harvard Business School Case 313-324, May 1968. (Revised January 1992.)
    • January 2011
    • Teaching Note

    Ganeden Biotech, Inc. (TN)

    By: Robert C. Pozen, Dale Alan Winger and Matthew Kenneth Ahlers
    Teaching Note for 310073. View Details
    Keywords: Business Ventures; Decisions; Investment; Intellectual Property; Strategy; Interests; Health Industry
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    Pozen, Robert C., Dale Alan Winger, and Matthew Kenneth Ahlers. "Ganeden Biotech, Inc. (TN)." Harvard Business School Teaching Note 311-092, January 2011.
    • April 2005
    • Case

    Merrill Lynch in 2003: Sunny Skies Ahead?

    By: Boris Groysberg, Paul M. Healy and David Kiron
    Merrill Lynch (ML) is at a crossroads. Stan O'Neal became its CEO and implemented a radical cost-cutting program. In addition, the company dot-com continues to recover from the fallout from the Enron and dot-com scandals. What are the future prospects for ML? Can the... View Details
    Keywords: Management Teams; Forecasting and Prediction; Financial Condition; Investment; Financial Services Industry; Insurance Industry; United States
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    Groysberg, Boris, Paul M. Healy, and David Kiron. "Merrill Lynch in 2003: Sunny Skies Ahead?" Harvard Business School Case 105-067, April 2005.
    • October 2021 (Revised January 2022)
    • Case

    Chia Network: Reimagining Programmable Money

    By: William A. Sahlman and George Gonzalez
    Chia Network developed a novel blockchain platform that was more eco-friendly, decentralized, and scalable than Bitcoin, Ethereum, and other blockchains. Now, company leadership must decide how to scale the startup and prioritize various partnerships, use cases, and... View Details
    Keywords: Blockchain; Entrepreneurship; Business Startups; Growth and Development Strategy; Technology Industry; Financial Services Industry; United States
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    Sahlman, William A., and George Gonzalez. "Chia Network: Reimagining Programmable Money." Harvard Business School Case 822-039, October 2021. (Revised January 2022.)
    • 24 Sep 2024
    • Blog Post

    Climate Finance in Africa: Health, Self-Interest, Avoided Future Cost

    needed. For example, a 2023 report from the Global Center for Adaptation suggests that over $100 billion per year is needed to invest in infrastructure, weather forecasting, and protecting agriculture in Africa to address both poverty and... View Details

      Payal Agrawal Divakaran

      Payal is a Partner at .406 Ventures, where she co-leads the healthcare investing practice. .406 Ventures is a Boston-based venture capital firm with over $1.4B under management. Since its founding in 2005, .406 Ventures has never wavered... View Details
      Keywords: Venture Capital;#43;#Healthcare
      • 18 Oct 2016
      • News

      China, artificial intelligence, and Jim Breyer

      investing in fellow HBS alumnus Scott Cook’s (MBA 1976) Intuit Inc. “I tried but I lost the deal and I still think about it 27 years later,” Breyer told a room full of young entrepreneurs and budding venture capitalists in Boston on... View Details
      Keywords: Jennifer Myers
      • March 2010 (Revised May 2013)
      • Case

      Chile's Copper Surplus: The Road Not Taken (A)

      By: Laura Alfaro, Dante Roscini and Renee Kim
      In 2008, Andres Velasco, Chile's Finance Minister, was under mounting criticisms over his fiscal policy. As the world's largest copper producer, Chile was benefiting from the rise in copper prices, which had more than tripled since 2003. Copper revenues translated into... View Details
      Keywords: Developing Countries and Economies; Economic Growth; Metals and Minerals; Investment Funds; Policy; State Ownership; Wealth; Chile
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      Alfaro, Laura, Dante Roscini, and Renee Kim. "Chile's Copper Surplus: The Road Not Taken (A)." Harvard Business School Case 710-019, March 2010. (Revised May 2013.)
      • December 2008 (Revised October 2009)
      • Case

      Alliance for a Green Revolution in Africa (AGRA)

      By: David E. Bell and Brian Matthew Milder
      In 2006, the Bill and Melinda Gates Foundation and the Rockefeller Foundation joined together to form a new organization, AGRA, to tackle the historic challenge of increasing agricultural production in Africa. Launched with much fanfare and led by former U.N.... View Details
      Keywords: Developing Countries and Economies; Investment Funds; Food; Philanthropy and Charitable Giving; Business and Government Relations; Non-Governmental Organizations; Poverty; Agriculture and Agribusiness Industry; Africa
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      Bell, David E., and Brian Matthew Milder. "Alliance for a Green Revolution in Africa (AGRA)." Harvard Business School Case 509-007, December 2008. (Revised October 2009.)
      • 19 Jul 2019
      • News

      Building an Ecosystem for African Entrepreneurs

      The philosophy of “Africapitalism” has guided Tony Elumelu’s (AMP 166, 2004) business career. The chairman of United Bank of Africa coined the term to describe the type of community-focused investments made by Heirs Holdings, where he is... View Details
      • 24 Apr 2014
      • News

      Leading in the face of complex challenges

      John B. Hess (AB 1975, MBA 1977), CEO of Hess Corporation and chair of The Harvard Business School Campaign, is working to ensure the School continues to educate the leaders who will help solve the world’s most pressing and complex challenges. “I believe that an View Details
      • Profile

      Kayode Ogunro

      "The chapter that struck me was on VCPE in emerging markets," says Kayode. "I realized that this was the way to bridge the gap between small-scale angel investing and large-scale equity markets." Kayode, whose parents... View Details
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