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  • March 2021 (Revised February 2025)
  • Teaching Note

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online... View Details
Keywords: Omnichannel Retail; Digital Marketing; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Technology Industry; United States; Australia
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  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

social networks shape the emergence and development of nascent ventures. Scholars have argued that founders' and firms' networks influence innovation and the identification of... View Details
Keywords: Martha Lagace
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

developers and urban planners to identify potential growth areas? Add your comment to this story below. .ExternalClass9CC47DD126314904BE26EDF11909F5E0 p.p1 {margin:0.0px 0.0px 0.0px 0.0px;font:11.0px... View Details
Keywords: by Michael Blanding; Real Estate
  • February 2023 (Revised March 2024)
  • Case

Doing Business in New Delhi, India

By: Vikram S Gandhi and Radhika Kak
The case uses the example of Tata Motors to discuss the opportunities and challenges of doing business in India. View Details
Keywords: Business Cycles; Development Economics; Developing Countries and Economies; Economic Growth; Economic Sectors; Economy; Macroeconomics; Business History; India
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  • 13 Nov 2006
  • Research & Ideas

Science Business: What Happened to Biotech?

radical restructuring of the environment, as you suggest is necessary? A: It is starting to happen. I can't say who will win and who will lose. Firms that have some existing scale are better positioned to do... View Details
Keywords: by Sean Silverthorne; Biotechnology
  • January 1986 (Revised November 2006)
  • Case

Peripheral Products Company: The 'Gray Market' for Disk Drives

By: Frank V. Cespedes
In mid-1985, the vice president of marketing for a large manufacturer of disk drives is considering how to deal with a growing "gray market" for his company's products. The case provides good background material on the evolution of gray markets throughout the disk... View Details
Keywords: Price; Growth and Development; Code Law; Leadership; Marketing; Distribution; Production; Salesforce Management; Strategy; Distribution Industry
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  • 03 Jan 2017
  • First Look

January 3, 2017

United States began to use standardized color, achieved by synthetic dyes, as part of their marketing strategies. The emergence of the synthetic dye industry paralleled the growth of mass production and mass... View Details
Keywords: Carmen Nobel
  • December 2010
  • Article

Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations

By: Julie Battilana and Silvia Dorado
We explore how new types of hybrid organizations (organizations that combine institutional logics in unprecedented ways) can develop and maintain their hybrid nature in the absence of a "ready-to-wear" model for handling the tensions between the logics they combine.... View Details
Keywords: Organizational Structure; Microfinance; Growth and Development Strategy; Identity; Commercialization; Balance and Stability; Policy; Recruitment; Business Model
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  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

upscale department stores in the southeastern United States. By mid-2005, he had succeeded in turning the business around. According to Jones, "between Q2 2003 and Q2 2005, we have registered eight successive View Details
Keywords: Martha Lagace
  • Mar 2012
  • Report

Enriching the Ecosystem

outlines an agenda for strengthening the links between key institutions. Leaders, she argues, should focus on four goals: 1) Linking knowledge creation to venture creation to speed the conversion of ideas into market-ready enterprises; 2) Linking small View Details
  • 14 Jul 2021
  • Blog Post

From Colombia to the District of Columbia: Making an Impact with Paulina Llano (MBA 2022)

and I tried startups and growth funds but found the opportunities to be limited,” she said. “It took me a while to recognize that even though Miami would put me closer to my... View Details
Keywords: Health Care
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

Internalization of advertising services is much more widespread than has hitherto been appreciated and varies widely across industries. To explain this variation, we draw on concepts from research on scale... View Details
Keywords: Martha Lagace
  • 16 Mar 2010
  • First Look

First Look: March 16

and scale of this unique global corporation. Geoffrey Jones, a leading business historian from the Harvard Business School, takes us inside this corporation, which from its origins in Britain View Details
Keywords: Martha Lagace
  • February 2017
  • Supplement

JCDecaux, 2016: Global Leader ... Again

By: John R. Wells and Gabriel Ellsworth
In 2016, JCDecaux was number one in the world in outdoor advertising. This was a far cry from the situation in 2003; at that time, JCDecaux had been unseated by Clear Channel from the number-one spot that it had held for decades, and it was fighting for second place... View Details
Keywords: JCDecaux; Clear Channel Outdoor; OUTFRONT Media; Lamar Advertising Company; Jean-François Decaux; Jean-Charles Decaux; Outdoor Advertising; Street Furniture; Airports; Billboards; Bicycles; Digital Devices; Digital Marketing; Bidding; Advertising; Advertising Campaigns; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Model; Business Organization; Family Business; For-Profit Firms; Joint Ventures; Design; Price; Profit; Revenue; Geographic Location; Geographic Scope; Global Range; Globalization; Global Strategy; Globalized Firms and Management; Multinational Firms and Management; Globalized Markets and Industries; Government Legislation; Business History; Human Resources; Laws and Statutes; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Marketing; Brands and Branding; Marketing Channels; Marketing Strategy; Product Marketing; Demand and Consumers; Supply and Industry; Operations; Distribution; Infrastructure; Logistics; Product; Product Design; Production; Organizational Structure; Property; Public Ownership; Renting or Rental; Problems and Challenges; Business and Community Relations; Business and Government Relations; Family and Family Relationships; Sales; Situation or Environment; Luxury; Strategy; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Mobile Technology; Wireless Technology; Air Transportation; Bicycle Transportation; Rail Transportation; Transportation Networks; Advertising Industry; France; Paris
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  • August 2011 (Revised May 2012)
  • Supplement

Narayana Hrudayalaya Heart Hospital: Cardiac Care for the Poor (B)

By: Tarun Khanna and Tanya Bijlani
Narayana Hrudayalaya (NH) has expanded into a multi-specialty health city in Bangalore and has grown to twelve locations across India. The hospital plans to build 300-bed secondary-care hospitals in smaller cities across India, with a goal to operate 30,000 beds in... View Details
Keywords: Emerging Markets; Growth and Development Strategy; Goals and Objectives; Social Enterprise; Health Care and Treatment; Poverty; Welfare; Health Industry; Bangalore; Cayman Islands; Africa
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  • 11 Feb 2013
  • Research & Ideas

Neuroeconomics: Eyes, Brain, Business

higher percentage of human face. In total, they created 220 morphed faces. Sixty college students were asked to evaluate each face on the continuum for two attributes: animacy (on a scale of 1, "definitely alive," to 7, "definitely not... View Details
Keywords: by Carmen Nobel
  • 16 Jul 2024
  • Research & Ideas

Weighing Digital Tradeoffs in Private Equity

[portfolio] firms more efficient.” “The growing success of digital transformation over the past decade has allowed PE firms to develop newer approaches to value creation. Digital technologies allow PE portfolio companies to gain both from top-line View Details
Keywords: by Michael Blanding; Financial Services
  • 01 Jun 2013
  • News

Can Business Smarts Save the Charter School Revolution?

who've emerged as leaders in education reform at a time when charters have experienced rapid growth and decidedly mixed results. Together, they form a chorus: The charter school movement still has great... View Details
Keywords: David McKay Wilson; charter schools; Elementary and Secondary Schools; Elementary and Secondary Schools
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

liquidity, and a bustling economy. Early this decade home price appreciation in many markets far exceeded the growth of income, he continued. By 2005 such a high rate of home price appreciation drew ever... View Details
Keywords: by Martha Lagace; Financial Services
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

women's beauty products enterprise Tweezerman faced the dilemma that every entrepreneurial growth company eventually confronts: "How much bigger can we get—can we handle the risk, the scale, the exposure, View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products