Publications

08 May 2015
News

Continuing a family legacy

After gaining experience in a variety of industries, Angela A. Chao (AB 1995, MBA 2001) joined the family shipping business, where she is growing the business in new ways. (Published May 2015) View Details

November 1987 (Revised January 1988)
Case

Groen: A Dover Industries Company

By: Francis Aguilar

Describes the challenges facing the president of an old-line foodservice and food processing equipment manufacturing company as it attempted to accelerate sales and profit growth through the introduction of innovative products. The introduction of a "revolutionary"... View Details

Keywords: Business or Company Management; Corporate Entrepreneurship; Labor and Management Relations; Machinery and Machining; Management Style; Management Teams; Performance Efficiency; Technological Innovation; Product Development; Organizational Culture

10 Apr 2006
Research & Ideas

Lessons from the Browser Wars

for a second-mover to challenge a first-mover. A: Firefox and Camino claim only a small market share, and those users are on the tech-savvy end of the user spectrum. In particular for Mac-centric browsers, we still live in a PC-dominated world. Until IT View Details

Keywords: by Sara Grant; Computer; Consumer Products; Technology

23 Jul 2021
Blog Post

Trends in Consumer Products

Gold Medal Flour and Betty Crocker desserts, working with facilities as far away as Dubai. Those external supply chain decisions were sometimes very costly, so we had to carefully manage our profit impacts while trying to get as much... View Details

03 Jun 2016
News

Again in a Great City

history. As the 68-year-old real estate developer navigates the central business district, he sketches an idiosyncratic map of the city—almost three decades of knowledge of what each piece of property used to be, what it could have been,... View Details

Keywords: April White; photographed by Brian Kelly

January 2013
Article

Payout Taxes and the Allocation of Investment

When corporate payout is taxed, internal equity (retained earnings) is cheaper than external equity (share issues). If there are no perfect substitutes for equity finance, payout taxes may therefore have an effect on the investment of firms. High taxes will favor... View Details

Keywords: Taxation; Investment; Equity; Growth and Development Strategy; Resource Allocation

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28 Mar 2023
Blog Post

Meet Professor Elisabeth Paulson: A Conversation on Life, Research, and Teaching

In this blog, Loujaine AlMoallim (MBA 2024) interviews Technology and Operations Management Professor Elisabeth Paulson about her personal journey, her time at Harvard Business School, and her advice for HBS leaders. Can you briefly tell... View Details

May 2025
Case

Fidji Simo: Growing the Pie at Instacart

By: Hubert Joly, Leonard A. Schlesinger and James Barnett

In January 2025, Instacart CEO Fidji Simo considers strategies for continuing to grow Instacart from a grocery delivery platform to a holistic grocery technology company, including in-store grocery technology and expanding partnerships across the grocery sector. View Details

Keywords: Change Management; Transformation; Customers; Food; Health; Working Conditions; Leading Change; Operations; Going Public; Strategy; Growth and Development Strategy; Business or Company Management; Food and Beverage Industry; Technology Industry; United States; Canada

August 2000 (Revised September 2000)
Case

Extraprise

By: Srikant M. Datar, Krishna G. Palepu and Sarah S. Khetani

In the three years since it was founded, the Boston-based Internet strategy consulting firm, Extraprise, has changed its strategy three times. Jennifer Gabler, the CFO, considers what kinds of control systems she can put in place to ensure the company can continue to... View Details

Keywords: Information Management; Management Analysis, Tools, and Techniques; Mathematical Methods; Information Technology; Outcome or Result; Business Growth and Maturation; Growth and Development Strategy; Web Services Industry; Information Technology Industry; Boston

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

22 Nov 2016
Blog Post

Memoirs of an International First Year Student

mistake? As a vegetarian and a teetotaler, would I find palatable vegetarian food and manage to survive the “social scene” without alcohol? First of all, there are tons of social events on the calendar and of course FOMO (“fear of missing... View Details

01 Mar 2008
News

Class of 2007 Fellowship Awarded

“Coming to HBS has widened my scope and outlook on life,” says Kim, who arrived at HBS with eight years of work experience — as a Bain consultant, an officer of a campus church, and a marketing manager of a toy company. “I have learned... View Details

Profile

Roniesha Copeland

needs; in bridging a community’s economic gaps.” Balancing two compelling interests Throughout college at Howard University and in her subsequent professional career, Roniesha sought to develop skills relevant to both interests – business... View Details

August 2022 (Revised March 2025)
Case

Wasabi Technologies (A)

By: N. Louis Shipley and Mel Martin

After launching a successful hot cloud storage company, Founder and CEO David Friend is ready to scale the venture rapidly. Wasabi Technologies had focused primarily on direct sales, but an opportunity to pivot to channel sales was on the horizon. The company’s major... View Details

Keywords: Direct Sales; Channel Sales; Information Management; Sales; Product Development; Growth and Development Strategy; Business Divisions; Information Technology Industry; United States

24 Apr 2014
News

Leaders must be strategists first

Cynthia Montgomery believes strategy should be a habit of mind, not a document; a continuous process, not a destination. Leaders need to use strategy as a dynamic tool for guiding the development of a business over time. “It takes courage... View Details

January 2013 (Revised August 2013)
Case

Vietnam: Sustaining the Growth of an Asian Tiger

By: Michael E. Porter and Christian H.M. Ketels

The case tracks Vietnam's economic policy choices and performance from the end of the Vietnam war to the Doi Moi economic reforms and the economic transformation that followed. Throughout this period, the country had become a darling of the international aid community.... View Details

Keywords: Conflict Management; Leadership; Policy; Transformation; Economic Growth; Developing Countries and Economies; Macroeconomics; Viet Nam

01 Dec 2017
News

Global Perspectives

Willy Shih, Robert and Jane Cizik Professor of Management Practice “It’s striking how knowledgeable and proactive the firms we visited were about sustainability; some of them are far ahead of firms in the View Details

June 2021
Case

Selassie Atadika: Entrepreneurship in Africa

By: Boris Groysberg, Susan Seligson and Katherine Connolly Baden

This case profiles the career of Ghana-based chef and entrepreneur, Selassie Atadika. In the midst of the COVID-19 pandemic, she faced many questions about the future, such as: How could she convince Ghanaian consumers to view their native cuisine in a fresh,... View Details

Keywords: Entrepreneur; Women And Leadership; Women-owned Businesses; Food; Entrepreneurship; Growth and Development Strategy; Food and Beverage Industry; South Africa

August 1993 (Revised August 2002)
Exercise

Work Methods Design Exercise

Teams of students receive identical product design specifications, a sample unit of the product, and a series of assignment questions that entail time and motion studies, which they must both understand and perform before class discussion. In class, teams explain how... View Details

Keywords: Resource Allocation; Product Development