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  • All HBS Web  (16,998)
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  • All HBS Web  (16,998)
    • People  (25)
    • News  (3,233)
    • Research  (11,571)
    • Events  (95)
    • Multimedia  (212)
  • Faculty Publications  (9,449)
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    John A. Quelch

    John A. Quelch is Executive Vice Chancellor and Distinguished Professor of Social Science at Duke Kunshan University. He is also John DeButts Professor at Duke University's Fuqua School of Business.  Between 2017 and 2023 he was the Leonard M. Miller University... View Details

    Keywords: marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry
    • November 2021 (Revised December 2021)
    • Supplement

    PittaRosso (B): Human and Machine Learning

    By: Ayelet Israeli
    This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the company since the first case. View Details
    Keywords: Artificial Intelligence; Pricing; Pricing Algorithm; Pricing Decisions; Pricing Strategy; Pricing Structure; Promotion; Promotions; Online Marketing; Data-driven Decision-making; Data-driven Management; Retail; Retail Analytics; Price; Advertising Campaigns; Analytics and Data Science; Analysis; Digital Marketing; Budgets and Budgeting; Marketing Strategy; Marketing; Transformation; Decision Making; AI and Machine Learning; Retail Industry; Italy
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    Israeli, Ayelet. "PittaRosso (B): Human and Machine Learning." Harvard Business School Supplement 522-047, November 2021. (Revised December 2021.)
    • 04 Nov 2021
    • Blog Post

    STUDENT SPOTLIGHT: JESSE LOU (MBA 2022) – WORKING TO CHANGE THE FOOD SYSTEM

    important next step for us is finding strong product market fit – among all the different capabilities we can engineer within our microalgae, which ones are most important? And to whom is it important? If... View Details
    Keywords: Technology; Entrepreneurship
    • 04 Nov 2021
    • Blog Post

    STUDENT SPOTLIGHT: JESSE LOU (MBA 2022) – WORKING TO CHANGE THE FOOD SYSTEM

    important next step for us is finding strong product market fit – among all the different capabilities we can engineer within our microalgae, which ones are most important? And to whom is it important? If... View Details
    • 14 Feb 2008
    • Conference Presentation

    Where Do Transactions Come From? Modularity, Transactions and the Boundaries of Firms

    By: Carliss Y. Baldwin
    Keywords: Market Transactions
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    Baldwin, Carliss Y. "Where Do Transactions Come From? Modularity, Transactions and the Boundaries of Firms." Paper presented at the MIT/Sloan Seminar in Organizational Economics, Cambridge, MA, February 14, 2008.
    • 25 Apr 2018
    • Blog Post

    Policy, Practice, Leadership & Impact: Making a Difference with the HBS/HKS Joint Degree

    constraints, but more importantly, catalyze other investors through demonstration effects, creating and shaping markets in places where there are none today. As a financially autonomous, legally separate entity within View Details
    Keywords: Nonprofit / Government
    • April 2013 (Revised November 2013)
    • Case

    Microsoft in Korea

    By: Jordan I. Siegel and Lynn Pyun
    Microsoft Korea sees a potential opportunity to dramatically improve its subsidiary's performance by actively recruiting and promoting female senior managers in South Korea. The question is to what extent multinationals can gain competitive advantage by actively... View Details
    Keywords: Global; International Business; Multinational Management; Human Resource Management; Labor Market; Global Human Resource Management; Microsoft; South Korea; Asia; East Asia; Human Resources; Strategy; Global Strategy; Computer Industry; South Korea; East Asia
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    Siegel, Jordan I., and Lynn Pyun. "Microsoft in Korea." Harvard Business School Case 713-522, April 2013. (Revised November 2013.)
    • March 2019
    • Article

    Is There a Future for the Gas Network in a Low Carbon Energy System?

    By: Conor Hickey, Paul Deane, Celine McInerney and Brian O' Gallachoir
    This paper evaluates the potential low carbon opportunities for and challenges to the utilisation and financial performance of Ireland's gas distribution network within a series of low carbon scenarios. There has been a limited amount of academic literature published... View Details
    Keywords: Decarbonization; Investment; Risk and Uncertainty; Environmental Sustainability; Demand and Consumers; Energy Industry; Utilities Industry; Republic of Ireland
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    Hickey, Conor, Paul Deane, Celine McInerney, and Brian O' Gallachoir. "Is There a Future for the Gas Network in a Low Carbon Energy System?" Energy Policy 126 (March 2019): 480–493.

      Julian De Freitas

      Julian De Freitas is an Assistant Professor of Business Administration in the Marketing Unit, and Director of the Ethical Intelligence Lab, at Harvard Business School. He earned his PhD in psychology from Harvard, masters from Oxford, and BA from Yale. He teaches... View Details

      Keywords: marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry; marketing industry
      • Aug 2006 - 2006
      • Conference Presentation

      Entertainment Products in Online and Offline Channels: An Examination of the 'Long Tail'

      By: Anita Elberse
      Keywords: Entertainment; Marketing Channels
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      Elberse, Anita. "Entertainment Products in Online and Offline Channels: An Examination of the 'Long Tail'." Paper presented at the Marketing Dynamics Conference, University of California, Los Angeles, August 2006.
      • Jun 2006
      • Conference Presentation

      Entertainment Products in Online and Offline Channels: An Examination of the 'Long Tail'

      By: Anita Elberse
      Keywords: Entertainment; Marketing Channels
      Citation
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      Elberse, Anita. "Entertainment Products in Online and Offline Channels: An Examination of the 'Long Tail'." Paper presented at the INFORMS Marketing Science Conference, Katz School of Management, University of Pittsburgh, June 2006.

        Michael T. Moynihan

        Michael Moynihan is a Lecturer of Business Administration in the Marketing Unit at Harvard Business School. Mike is currently teaching Creating Brand Value, an MBA elective course on brand strategy.  He has also served as an Executive Fellow at Harvard Business... View Details

        • 12 Sep 2023
        • Research & Ideas

        How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify

        boomers surge into retirement and fintech businesses offer new ways for investors to grow their nest eggs. While revenue from financial planning reached $65 billion in 2021, up 30 percent from 2017, many in the industry are trying to... View Details
        Keywords: by Ben Rand; Financial Services
        • March 2022
        • Article

        Winner Takes All? Tech Clusters, Population Centers, and the Spatial Transformation of U.S. Invention

        By: Brad Chattergoon and William R. Kerr
        U.S. invention has become increasingly concentrated around major tech centers since the 1970s, with implications for how much cities across the country share in concomitant local benefits. Is invention becoming a winner-takes-all race? We explore the rising spatial... View Details
        Keywords: Clusters; Invention; Agglomeration; Artificial Intelligence; Innovation and Invention; Patents; Applications and Software; Industry Clusters; AI and Machine Learning
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        Chattergoon, Brad, and William R. Kerr. "Winner Takes All? Tech Clusters, Population Centers, and the Spatial Transformation of U.S. Invention." Art. 104418. Research Policy 51, no. 2 (March 2022).
        • 05 May 2008
        • Research & Ideas

        Connecting with Consumers Using Deep Metaphors

        authors of Marketing Metaphoria: What Deep Metaphors Reveal about the Minds of Consumers (HBS Press, 2008). Transformation is just one metaphor that finds expression in products that satisfy deeply held... View Details
        Keywords: by Martha Lagace; Consumer Products
        • September 2006 (Revised June 2007)
        • Teaching Note

        Unilever in India: Hindustan Lever's Project Shakti--Marketing FMCG to the Rural Consumer (TN)

        By: V. Kasturi Rangan
        Keywords: Marketing; India
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        Rangan, V. Kasturi. "Unilever in India: Hindustan Lever's Project Shakti--Marketing FMCG to the Rural Consumer (TN)." Harvard Business School Teaching Note 507-022, September 2006. (Revised June 2007.)
        • Fall 2024
        • Article

        The Three Traps That Stymie Reinvention: Organizational Identity, Architecture, and Collaboration Can Be Either Assets or Liabilities to Pursuing Growth in New Sectors

        By: Ryan Raffaelli
        In more than a decade of researching innovation, I have observed how organizations respond to new opportunities, technological changes, or unexpected market shifts that threaten to upend their current business model. This process, which I call reinvention, may occur... View Details
        Keywords: Innovation And Strategy; Change Leadership; Collaboration; Architecture; Transformation; Disruption; Leading Change; Innovation Strategy; Identity; Organizational Culture; Organizational Structure
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        Raffaelli, Ryan. "The Three Traps That Stymie Reinvention: Organizational Identity, Architecture, and Collaboration Can Be Either Assets or Liabilities to Pursuing Growth in New Sectors." MIT Sloan Management Review 66, no. 1 (Fall 2024): 46–52. (Cover story.)
        • Article

        Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores

        By: Ryan Raffaelli and Ryann Noe
        This study reveals how incumbent actors leverage physical place as source of differentiation in response to the threat of digital commoditization. Through a longitudinal, qualitative analysis of the U.S. independent bookselling industry from 1995 to 2019, we outline... View Details
        Keywords: Retail; Place Making; Bookstores; Industry Evolution; Digital; Commoditization; Organizational Change and Adaptation; Adaptation; Business Strategy; Digital Transformation; E-commerce; Distribution Channels; Civil Society or Community; Value Creation; Retail Industry
        Citation
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        Raffaelli, Ryan, and Ryann Noe. "Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores." Administrative Science Quarterly (in press). (Pre-published online May 3, 2025.)
        • winter 2001
        • Article

        Interpreting Consumer Perceptions of Advertising: An Application of the Zaltman Metaphor Elicitation Technique

        By: Robin A. Coulter, Gerald Zaltman and Keith S. Coulter
        Keywords: Customers; Perception; Advertising
        Citation
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        Coulter, Robin A., Gerald Zaltman, and Keith S. Coulter. "Interpreting Consumer Perceptions of Advertising: An Application of the Zaltman Metaphor Elicitation Technique." Journal of Advertising (winter 2001).
        • 14 Jul 2014
        • Research & Ideas

        Pay Attention To Your ‘Extreme Consumers’

        typical consumers think. That's fine if you only want to keep making incremental improvements to your products, says Jill Avery, senior lecturer at Harvard Business School and a former brand manager at Gillette, Samuel Adams, and AT&T. "Traditional View Details
        Keywords: by Michael Blanding
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