Publications

September 1999 (Revised September 1999)
Case

Convergys Corporation

By: Stephen P. Bradley and Kelley Porter

Focuses on the important issue of capturing the synergies between the two sides of the business, Information Management Group (IMG) and Customer Management Group (CMG). In addition, the case also addresses strategic issues from each of the individual businesses. For... View Details

Keywords: Customer Focus and Relationships; Customer Satisfaction; Growth and Development Strategy; Management Practices and Processes; Service Delivery; Service Operations; Strategy; Competitive Strategy; Corporate Strategy; Information Industry; Service Industry

16 Jun 2003
Research & Ideas

Peeling Back the Global Brand

"don't touch the brand" school of thought, admitted Schroiff. Yet Henkel also wrestled with questions of economies of scale and consumer penetration. "If you were to flood Europe with... View Details

Keywords: by Martha Lagace; Consumer Products; Retail

May 2018
Supplement

Abe on Womenomics, part 2: Women as Leaders – Policies & Exemplars: Excerpt from Opening Address to the World Assembly of Women, Tokyo, August 28, 2015

By: Boris Groysberg

This video supplement is a lightly edited excerpt from a 2015 speech by Japanese prime minister Shinzo Abe in which he describes Womenomics--policies and aspirations to promote greater economic participation by Japan's women, thereby promoting economic growth, greater... View Details

Keywords: Leading Change; Gender; Employment; Business and Government Relations; Growth and Development; Working Conditions; Japan

January 1998 (Revised September 2000)
Case

Neiman Marcus (A)

By: V. Kasturi Rangan and Marie Bell

The management of Neiman Marcus, a highly successful luxury goods retailer, is considering ways to grow the business and continue to return in excess of 15% on capital. Among the options on the table is a jewelry store concept called The Galleries. View Details

Keywords: Business Growth and Maturation; Investment; Investment Return; Operations; Luxury; Retail Industry

05 Jan 2022
Blog Post

Student Conferences at HBS: The 2021 Climate Symposium

space right now. While most climate solutions at scale will require a public-private partnership in the end, there is so much innovation and progress that businesses are uniquely positioned to bring, from... View Details

March 1999 (Revised July 1999)
Case

Crunch

By: Paul W. Marshall and Jeremy Dann

Entrepreneur Doug Levine runs a fitness company with an incredibly powerful brand. His company leverages the brand to expand, both in terms of facilities and lines of business. But he may need to make significant organizational changes in order to continue the growth. View Details

Keywords: Buildings and Facilities; Organizational Change and Adaptation; Expansion; Business Growth and Maturation; Business Startups; Brands and Branding; Service Industry; Health Industry

May 1994
Background Note

Managing Market Complexity: A Three-Ring Circus

By: V. Kasturi Rangan

Proposes models of organization that address the various product-market environments posed by the product life cycle. Frames these changes along the two dimensions of uncertainty and diversity. Offers three sets of organizational characteristics to reflect the three... View Details

Keywords: Business Processes; Growth and Development Strategy; Complexity; Organizational Structure; Organizational Culture; Product Marketing; Markets; Product

Find at Harvard

February 1988
Case

Crown Cork & Seal Co., Inc. (Condensed)

By: Richard G. Hamermesh and Richard S. Rosenbloom

A condensed version of Crown Cork & Seal Co., Inc. The principal changes are the elimination of details about the early history of the company and condensation of the final section, Outlook for the Future. View Details

Keywords: Risk and Uncertainty; Industry Growth; Environmental Sustainability; Business Strategy; Trends; Manufacturing Industry

14 Feb 2017
First Look

First Look at New Research: February 14

new product and, if so, what terms he should offer new and existing investors to finance the next phase of product development. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817066-PDF-ENG Harvard Business School Case... View Details

Keywords: Sean Silverthorne

Mar 2012
Article

How to Make Finance Work

has been mixed. The sector's growth has been beneficial for U.S. corporations, which enjoy ready access to the deepest capital markets in the world. Venture capital, for example, and the public equity... View Details

March 2008
Supplement

Carlyle Japan (C)

By: David B. Godes, Masako Egawa and Mayuka Yamazaki

This is a supplement to the (A) and (B) cases. It documents the shift in Carlyle's networking strategy. The firm decreased its focus on building contacts in commercial banking an increased instead the focus on building more contacts with industry directly. View Details

Keywords: Private Equity; Banks and Banking; Investment; Growth and Development Strategy; Supply and Industry; Networks; Japan

March 2012
Case

Schuberg Philis

By: Thomas J. DeLong and Daniela Beyersdorfer

The Dutch professional service firm Schuberg Philis has within a few years grown into a well-known player in the Dutch IT outsourcing market and regularly wins high customer- satisfaction marks. The growing workload and 100% promise to customers have increased the... View Details

Keywords: Growth Management; Organizational Culture; Management Style; Alignment; Information Technology Industry; Netherlands

January 1977 (Revised April 1983)
Case

Corning Glass Works: The Electronic Products Division (B)

By: Michael Beer

Focuses on the recommendations and implementation strategy made by the organizational development group for the electronic product division's problems. View Details

Keywords: Business Divisions; Growth and Development Strategy; Organizational Change and Adaptation; Problems and Challenges; Adaptation

Editorial

How to Turn Around a Country

By: Paul Kazarian and George Serafeim

Change is hard. Especially trying to change an entire country and its public sector that consists of more than 650,000 employees and has an annual budget of approximately 80 billion euros. This is the case of Greece, once the fastest-growing eurozone country, which has... View Details

Keywords: Greece; Europe; European Union; Turnaround; Accountability; Sovereign Finance; Leadership; Corporate Accountability; Public Sector; Accounting; Economic Growth; Change; European Union; Greece

Read Now

10 Jan 2005
Research & Ideas

The Knowledge Coach

employees against incompetence and inability to scale up with the company. In interviewing Majmudar, we thought we had reached the end of the knowledge transfer chain. But no. He was coaching three of his... View Details

Keywords: by Dorothy Leonard & Walter Swap

24 Feb 2015
First Look

First Look: February 24

Publications February 2015 University of Chicago Press Political Standards By: Ramanna, Karthik Abstract—There are certain institutions underlying our modern market-capitalist system that are largely outside the interest and... View Details

Keywords: Sean Silverthorne

08 Nov 2021
Blog Post

Building an Internship Program at Your Startup: An Interview with Facily’s Diego Dzodan (MBA 1999)

co-founders were committed to the company’s success, and as the business grew it was time to hire. They brought on strong talent, like their head of strategy, who has helped the company to grow and View Details

Keywords: Entrepreneurship; Consumer Products / Retail

30 Oct 2012
First Look

First Look: October 30

Cases & Course Materials"Growing Pains at Stroz Friedberg (Abridged) Garvin and Michael NorrisHarvard Business School Case 313-023 In late spring 2009, Stroz Friedberg co-presidents Edward Stroz and... View Details

Keywords: Sean Silverthorne

February 2025
Case

Luca de Meo at Renault Group (A)

By: Emily Truelove, Linda A. Hill and Lydia Begag

When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details