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All HBS Web
(648)
- People (2)
- News (278)
- Research (233)
- Events (2)
- Multimedia (9)
- Faculty Publications (136)
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
such as hotels, restaurants, and theme parks and (2) "individual shopper targeted" offers, whereby each shopper regularly receives an extensive set of tailor-made coupons predominantly paid for by supplier brand-owners. The...
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- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
private sector or the public sector, you have to worry that people might get the wrong incentives. Those who are relieved of risk may decide to take more risk. If you've ever had a rental car where you were fully covered against damage or loss, perhaps you drove a...
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- 01 Dec 2019
- News
John McArthur
ended up double parking my car. I ran through campus at full sprint to get there in time. I came tearing around a corner and barreled square into the chest of Dean McArthur. He wasn't fazed a bit. He caught me in his arms, righted me, and...
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Dean
- Web
America on the Move - U.S. Competitiveness
the meaning of driver's licenses). Parking apps abound; connected cars are the new wave. Zipcar and Uber use technology for car-sharing and ride-sharing. A young Boston entrepreneur, borrowing a page from Google's (controversial) private...
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