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Show Results For
- All HBS Web
(1,354)
- People (4)
- News (462)
- Research (649)
- Events (9)
- Multimedia (26)
- Faculty Publications (443)
- 22 Mar 2024
- Research & Ideas
Open Source Software: The $9 Trillion Resource Companies Take for Granted
Like: The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections How to Get Companies to Make Investments That Benefit Everyone How to Make AI 'Forget' All the Private Data It Shouldn't Have Feedback or ideas to share? Email the Working... View Details
- Web
Leadership Initiative - Leadership
digital and analytics-enabled businesses. He is the founder of digital transformation advisory New Media Insight, and also serves as the Chief Product Officer of RANE, overseeing a suite of digitally delivered risk intelligence platforms... View Details
- Web
Technology & Innovation - Faculty & Research
Zuckerberg’s approach likely to be successful? What were the risks? Keywords: AI ; Artificial Intelligence ; Machine Learning ; Talent Acquisition ; Hiring ; Technology ; Metaverse ; Competition ; Compensation ; Innovation ; Talent... View Details
Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers
1. Problem definition: While artificial intelligence (AI) algorithms may perform well on data that are representative of the training set (inliers), they may err when extrapolating on non-representative data (outliers). How can humans and algorithms work together to... View Details
- 2025
- Working Paper
Generative AI and the Nature of Work
By: Manuel Hoffmann, Sam Boysel, Frank Nagle, Sida Peng and Kevin Xu
Recent advances in artificial intelligence (AI) technology demonstrate a considerable potential
to complement human capital intensive activities. While an emerging literature documents wide-ranging
productivity effects of AI, relatively little attention has been paid... View Details
Keywords: Generative Ai; Digital Work; Open Source Software; Knowledge Economy; AI and Machine Learning; Open Source Distribution; Organizational Structure; Performance Productivity; Labor
Hoffmann, Manuel, Sam Boysel, Frank Nagle, Sida Peng, and Kevin Xu. "Generative AI and the Nature of Work." Harvard Business School Working Paper, No. 25-021, October 2024. (Revised April 2025.)
- 02 Aug 2013
- Working Paper Summaries
J. Richard Hackman (1940-2013)
Keywords: by Ruth Wageman & Teresa M. Amabile
- 01 Sep 2023
- News
Money Does Grow on (Family) Trees
For 17 years, Andre Kearns (MBA 1999) has been tracing his family tree. One by one, he has added branches, grounding himself in a long and sometimes complicated lineage. Through family stories, forgotten heirlooms, and vital records, Kearns has traveled back through... View Details
- Web
California - Global
will humans play in a future of intelligent digital collaborators? March 2025 (Revised May 2025) Case Primetime Partners: Investing in Healthspan, Wealthspan, and Workspan By: Rembrand Koning , Nicole Tempest Keller and Susan Wilner... View Details
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
coordinate these cases with field offices from the top down. Many countries maintain two separate entities for law enforcement and national security: The United Kingdom has Scotland Yard and MI5, for example, and Canada has the Royal Canadian Mounted Police and the... View Details
Keywords: by Carmen Nobel
- 22 Apr 2024
- Research & Ideas
When Does Impact Investing Make the Biggest Impact?
hbswk@hbs.edu. Image: Designer's note: Illustration was creating uses images generated by Adobe and Midjourney artificial intelligence tools an image from AdobeStock/dataimasu View Details
Keywords: by Rachel Layne
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
Artificial intelligence is changing the nature of work on a scale some predict will be as transformative as the Industrial Revolution. It’s also exposing the yawning gaps in a fractured US employment system that many companies and workers... View Details
- 07 Dec 2021
- Op-Ed
Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge
Skills. The middle tier of the pyramid addresses a leader’s skills. Conventional thinking considers skills merely a person’s abilities. In the MSK Framework, the skills level seeks to answer the question: Who are you as a leader? Emotional View Details
Keywords: by Hise Gibson and Shawnette Rochelle
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
Companies have long poured time and money into surveying customers. Now, with new research showing artificial intelligence provides plenty of rich data about shopper preferences, could customer surveys become obsolete? Companies turn to people for honest feedback about... View Details
Keywords: by Kristen Senz
- 01 Dec 2023
- News
Endless Possibilities
Faye Iosotaluno (MBA 2008) met her husband through friends when she was only 19 years old. It was 1999, and the mobile-first app Tinder—which launched in 2012 and where Iosotaluno is currently COO—was not even a distant glimmer on the dating horizon. While the app... View Details
Keywords: Julia Hanna
- Web
Entrepreneurship - Faculty & Research
they doing enough? Keywords: Artificial Intelligence ; Technology And Innovation Management ; Start-ups ; Entrepreneur ; Managing Growth ; Hiring ; Generative Ai ; Data Labeling ; Scale ; AI and Machine Learning ; Entrepreneurship ;... View Details
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
ever-increasing number of sectors, to the point that the digital-based economy will soon become the new normal (Adner et al., 2019; Cennamo et al., 2020; Dagnino & Resciniti, 2021). Concepts such as big data, artificial intelligence... View Details
- Web
Business History - Faculty & Research
Emerging Markets ; Business History ; Research Citation Read Now Related Jones, Geoffrey. "Oral History and Business History in Emerging Markets." Investigaciones de historia económica 20, no. 2 (June 2024): 1–4. Hakluyt: From Corporate View Details
- 2025
- Working Paper
Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers
By: Matthew DosSantos DiSorbo, Kris Ferreira, Maya Balakrishnan and Jordan Tong
Problem definition: While artificial intelligence (AI) algorithms may perform well on data that are representative of the training set (inliers), they may err when extrapolating on non-representative data (outliers). How can humans and algorithms work together to make... View Details
DosSantos DiSorbo, Matthew, Kris Ferreira, Maya Balakrishnan, and Jordan Tong. "Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers." Working Paper, May 2025.
- 2024
- Chapter
Regulating Collective Emotions
By: Amit Goldenberg
When we think of emotion and emotion regulation, we typically think of them as processes occurring at the individual level. Even when emotions are experienced by multiple people who interact with each other, analysis is typically centered around individual-level... View Details
Goldenberg, Amit. "Regulating Collective Emotions." Chap. 22 in Handbook of Emotion Regulation. Third Edition edited by James J. Gross and Brett Q. Ford, 183–189. Guilford Press, 2024.
- May–June 2024
- Article
Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs
By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
Lane, Jacqueline N., Karim R. Lakhani, and Roberto Fernandez. "Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs." Organization Science 35, no. 3 (May–June 2024): 911–927.