consulting - Publications - Faculty & Research

06 Feb 2013
What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

percent of the economic gains of the past 30 years in the United States, other developed economies, and even the BRIC countries. Assuming for a moment that all of this is correct, what's the answer? First, is executive pay too high, or is the problem, as compensation... View Details

Keywords: by James Heskett

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

machine learning tools in marketing. “You can’t do something in business, and then collect the data, and then expect the machine learning methods to spit out insight for you,” Amano says. “It’s important that throughout the process you View Details

Keywords: by Kristen Senz

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

researcher and consultant” identified as Cambridge Analytica used a quiz app on the platform to access personal information of approximately 300,000 Facebook users and, by extension, 49.7 million of their “friends.” The consultant... View Details

Keywords: by James Heskett; Web Services; Information Technology

04 Nov 2013
Research & Ideas

The Real Cost of Bribery

payment, how it was detected, and the way the firm responded to the bribe after it was uncovered. To test the hypothesis, Serafeim evaluated data from the forensic services practice of PricewaterhouseCoopers, which provides global View Details

Keywords: by Carmen Nobel

05 Mar 2012
Research & Ideas

Is JC Penney’s Makeover the Future of Retailing?

Still, Penney's pricing plan is risky. "Every day prices will not be as low as the biggest discounts that [the company] once offered," pricing consultant Rafi Mohammed wrote in a recent Harvard Business Review blog. "Instead, its pitch to... View Details

Keywords: by Kim Girard; Retail

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

What." Since 2009 marks the 50th anniversary of the release of Kind of Blue, it's a good time to ask: How did he do it? One of the answers is "radical simplicity," according to HBS professor Robert D. Austin and Carl Størmer, founding principal of... View Details

Keywords: by Martha Lagace; Music

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

merely consulting daily foreign exchange rates—many others require interpretations of ambiguous information. Auditors and their clients have considerable leeway, for example, in answering some of the most basic financial questions: What's... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

payments to support clients’ liquidity; helped salons apply to crisis relief funding such as unemployment support and rent postponement; hired consultants to create guidelines for safety measures in the salons, and shared them with each... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

Citation

Educators

Purchase

11 Jan 2010
Research & Ideas

Mixing Open Source and Proprietary Software Strategies

profit is by selling complementary goods and services. For example, IBM sells consulting services and proprietary software that are complementary to the OS software it develops, and Sun sells complementary hardware such as servers.... View Details

Keywords: by Julia Hanna; Web Services

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

"employees can give their employers 100 percent and provide great performance while furthering their own careers," says Joyce Gioia of The Herman Group, a consultancy based in Greensboro, North Carolina "The two aren't... View Details

Keywords: by Lauren Keller Johnson

04 Mar 2020
Research & Ideas

How Schmoozing with the Boss Helps Men Get Promoted

female, women make up only 38 percent of middle management jobs, 22 percent of C-suite seats, and a grim 5 percent of CEO positions, according to 2019 data from the consulting firm McKinsey & Company. “The improvement over the last... View Details

Keywords: by Dina Gerdeman

Teaching Interest

MBA Elective Curriculum-- Competing Through Business Models

By: Ramon Casadesus-Masanell

The words “business model” are inescapable in our daily fare of business news. These two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details

Keywords: Business Model; Strategy; Competitive Strategy

10 Feb 2003
Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

created an enormous amount of profit for advertising agencies. Often services, and to a lesser extent products, can be priced not just by quantity, but also according to the performance or quality provided. Thus, a computer consultant... View Details

Keywords: by Benson P. Shapiro

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

get a startup successfully off the ground in the electronic economy. Venture Capital as a Commodity "We definitely see a major shift occurring in the venture capital community," said Corey, who co-founded the Web consulting firm... View Details

Keywords: by Kenneth Liss

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

consulting; and 46 percent of Yale graduates took jobs in financial services and 15 percent took jobs in consulting.13 The boom in jobs in financial services and consulting during the last ten years made obtaining a prestigious MBA... View Details

Keywords: by Martha Lagace; Education

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

planet is finite, companies have the capacity to continue and create institutions that fulfill obligations to constituencies for many years, so the focus of corporations should be on the very long run rather than simply on the short run. Q: You were a strategic View Details

Keywords: by Michael Blanding

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

work one-on-one to the policy staff trying to apply the ideas,” says Ben Edelman. “It’s a big commitment, but it’s worth it.” Many business professors do occasional consulting work for large companies, which can prove mutually beneficial... View Details

Keywords: by Carmen Nobel; Education

12 Mar 2014
Lessons from the Classroom

Managing the Family Business: Firing the CEO

concerned patriarch finally admitted this to his board. After consulting with them and with me, the father walked into his son's office on a Friday afternoon and said, "Son, nobody can contemplate life with you as CEO. I'm very sorry to... View Details

04 Nov 2015
What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

the opinion of a European consultant that “those companies with female executives on top level are (hold your breath) ... only those who can afford having women on the board.” The research clearly did not meet the standards of these... View Details