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- All HBS Web
(3,350)
- People (1)
- News (924)
- Research (2,129)
- Events (7)
- Multimedia (37)
- Faculty Publications (1,074)
- Research Summary
Mediation and Alternative Dispute Resolution
Disputes between organizations and among individuals are an all-too-familiar feature of modern life. Lengthy court proceedings consume resources, damage relationships, and often yield outcomes that do not fully satisfy the real needs of the litigants. As a result,... View Details
- June 10, 2022
- Book Review
What the Research Really Says about American Immigration, Book review of Streets of Gold: America's Untold Story of Immigrant Success, by Ran Abramitzky and Leah Boustan
By: Michael Luca
Luca, Michael. "What the Research Really Says about American Immigration, Book review of Streets of Gold: America's Untold Story of Immigrant Success, by Ran Abramitzky and Leah Boustan." Washington Post (June 10, 2022).
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
successively by John Sculley, who was kicked out in 1993, Michael Spindler, fired in 1996, and Gil Amelio, a member of the board who took over from Spindler and was fired five hundred days later, the company... View Details
Keywords: by Dina Gerdeman
- 28 Jun 2004
- Research & Ideas
Microfinance: A Way Out for the Poor
It's a pittance in the West. A loan of only $500 to $1,200, however, can make all the difference for a man or woman eking out a living in the developing world. Just that much—the typical range of microfinance loans, according to Michael... View Details
Keywords: by Martha Lagace
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
Economic difficulties need not mean that we lower our standards for leadership. If anything, we should raise our sights. New work by HBS professor Michael Beer and colleagues shows that there is still a... View Details
Keywords: by Martha Lagace
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
The train wreck that was Enron's collapse is only one big, blatant example of how some disasters catch us unawares—but shouldn't. In fact, according to Max H. Bazerman and Michael D. Watkins, many surprises in all types and sizes of... View Details
Keywords: by Martha Lagace
- 06 Dec 2020
- Working Paper Summaries
'Repayment-by-Purchase' Helps Consumers to Reduce Credit Card Debt
- 26 Apr 2024
- HBS Case
Deion Sanders' Prime Lessons for Leading a Team to Victory
subordinates feels micromanaged, which is bizarre.” It’s a leadership approach focused on self-discipline and personal accountability, one that might be considered refreshing in a business world often bogged down by managers who... View Details
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
out a new letter with an extra line, letting people know that their neighbors were ponying up, implying that they should, too: “We are writing to inform you that we have still not received your tax payment. By now, nine out of 10 people... View Details
Keywords: by Dina Gerdeman
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
If people smile, nod, and say "yes" at your company, maybe it's time to start an argument. According to HBS professor Michael Roberto, the lack of good conflict—constructive conflict—within an organization makes it that much... View Details
Keywords: by Martha Lagace
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
warn, but they say it still may be an idea worth testing. "AI and algorithms can potentially be valuable tools in mitigating racial biases. However, a great deal of care is necessary." Airbnb underwent similar corporate soul-searching in 2016 after a study View Details
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
This scenario may sound familiar, unfortunately: Your flight begins with poking and prodding by the TSA agent, all to wait for the inevitable delayed departure. Boarding extends the indignities: more waiting while your section is called,... View Details
- 28 Jan 2013
- Research & Ideas
Helping Yelp Create More Accurate Reviews
to consumers—and fairer to the businesses they review. “What this does is reduce the noise. We're trying to extract more information from the reviews.” Michael Luca, an assistant professor at Harvard Business School, believes a review... View Details
- 22 Aug 2007
- Research & Ideas
The Hedge Fund as Activist
performance, most investors have found it easier to vote "with their feet" by selling shares, rather than making formal complaints. Large shareholders, however, have stronger incentives to monitor management. The conventional... View Details
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
Companies often manage strategy in fits and starts. Though executives may formulate an excellent strategy, it easily fades from memory as the organization tackles day-to-day operations issues, doing what HBS professor Robert S. Kaplan calls "fighting fires."... View Details
Keywords: by Martha Lagace
- 21 Mar 2011
- Research & Ideas
Are We Thinking Too Little, or Too Much?
The most captivating item in Michael Norton's office is a Star Wars The Force Trainer, a toy that allows would-be Jedi warriors to levitate a Ping-Pong ball within a tube using only the power of focused thinking. Norton, a marketing... View Details
Keywords: by Carmen Nobel
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
definition of that for the layman? How long has the concept been around in marketing? Wathieu: The idea involves letting consumers take control of variables that are conventionally pre-determined by marketers: product characteristics,... View Details
Keywords: by Martha Lagace
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
What is welcome and all too rare? Leaders who care about building great institutions, not just profits. What sets these leaders apart in their practice and outlook? Harvard Business School's Michael Beer in his new book, Higher Ambition:... View Details
Keywords: by Martha Lagace
- 09 May 2024
- Research & Ideas
Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing
classrooms, labs, dining halls, and elsewhere on campuses have a unique influence on the course of scientific research, according to the study, coauthored by Eamon Duede, a postdoctoral fellow at the Digital Data Design Institute at... View Details
Keywords: by Ben Rand
- 29 May 2001
- Research & Ideas
Good News, Not Blues, For the Inner City
economy," is ripe for economic vitality, says HBS Professor Michael E. Porter. And, as he explained in a plenary session called "Inner City Renewal" at the HBS 2001 Global Alumni Conference, there are hundreds of new... View Details
Keywords: by Martha Lagace