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  • All HBS Web  (2,815)
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    • Multimedia  (25)
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  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

Professor David M. Upton is the faculty chair of BCAO. He spoke with an Executive Education staff member about the course.EE: How do you define the term "operations"? Upton: "Operations" constitutes all of the... View Details
Keywords: by Staff
  • 01 Jan 2007
  • News

Strategy + Business Magazine's Best Management Book

  • 11 Jun 2020
  • In Practice

Are Digital Organizations Better at Overcoming COVID?

industry. That said, technology will be most powerfully utilized during the pandemic by those firms who apply it organization-wide to create more nimble, efficient organizations, more capable of managing the factors of production (e.g.,... View Details
Keywords: by Danielle Kost
  • August 2020 (Revised August 2023)
  • Case

Nubank: Democratizing Financial Services

By: Michael Chu, Carla Larangeira and Pedro Levindo
Nubank, a wholly-digital solution created to disrupt Brazilian banking, with 6 million clients and a $4 billion valuation after five years, must decide whether to expand to Mexico. The company was founded in São Paulo in 2013 by Colombian-born David Vélez to seize what... View Details
Keywords: Fintech; Financial Inclusion; Digital Banking; Credit Cards; Banks and Banking; Disruption; Expansion; Growth and Development Strategy; Financial Services Industry; South America; Brazil; North America; Mexico
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Chu, Michael, Carla Larangeira, and Pedro Levindo. "Nubank: Democratizing Financial Services." Harvard Business School Case 321-068, August 2020. (Revised August 2023.)
  • 24 Jun 2016
  • Op-Ed

Why Brexit is a Big Deal

The consequences of yesterday's vote by the British people to leave the European Union will be far-reaching, but there is no reason for global markets to panic.  Brexit is a vote against the European Union. Once heralded as the engine of... View Details
Keywords: by John Quelch
  • 30 Jun 2020
  • What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

student as a DBA-- doctor of business administration--student.”) David Wittenberg was more to the point, arguing that it is not inadequate recruitment efforts that are producing disparate enrollments. “Let’s do everything in our power to... View Details
Keywords: by James Heskett; Education
  • Mar 2012
  • Article

How to Make Finance Work

Once a sleepy old boys' club, the U.S. financial sector is now a dynamic and growing business that attracts the best and the brightest. It is tempting to declare the industry a roaring success. But its purpose is to serve the needs of U.S. households and firms, and... View Details
  • 14 Apr 2014
  • Research & Ideas

Difficulties for Women Bridging Racial, Generational, and Global Divides

about 90 percent of them were women. "I wanted to make it clear that we really are taking an intersectional approach to gender," said Robin Ely, Diane Doerge Wilson Professor of Business Administration at HBS, who co-organized the event with HBS Associate Professor... View Details
Keywords: by Carmen Nobel
  • 04 Aug 2008
  • Research & Ideas

How Female Stars Succeed in New Jobs

If a successful analyst is hired by another organization, chances are both his work performance and the market value of his new company will not reap the expected benefits; they might even lose altitude. So discovered HBS professor Boris... View Details
Keywords: by Martha Lagace; Financial Services
  • 30 May 2007
  • Research & Ideas

Health Care Under a Research Microscope

operating room, have been studied by HBS faculty. Amy Edmondson has looked at organizational learning in hospital intensive care units; Gary Pisano and Robert Huckman studied technology adoption and teamwork... View Details
Keywords: by Sean Silverthorne; Health; Biotechnology
  • 21 Oct 2024
  • Research & Ideas

What Happens in Vegas Could Shape the Metaverse

without much physical interaction: Zoom replaced meetings, Slack subbed for water-cooler talk, and offices stood mostly vacant. “Our view is that the metaverse can still succeed.” Researchers Andy Wu and David R. Clough felt the brunt of... View Details
Keywords: by Scott Nover; Computer; Information Technology
  • 09 Dec 2015
  • Research Event

How Do You Predict Demand and Set Prices For Products Never Sold Before?

optimal pricing for new products. Schematic of Pricing Software Developed for Rue La La to Predict Demand and Optimize Prices. The researchers showed that Rue La La could increase revenue of products in the experiment by approximately 9.7... View Details
Keywords: by Carmen Nobel; Retail; Apparel & Accessories
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

to leave, all in about one hour." More than thirty years later, Professor David Upton makes Benihana the very first case he teaches in his Technology and Operations Management course (POM's successor). Explains Upton, "After... View Details
Keywords: by Garry Emmons
  • 02 Sep 2010
  • What Do You Think?

How Transparent Should Boards Be?

Summing Up The dilemma posed by the HP-inspired vignette of a CEO allegedly failing to adhere to company values divided respondents to the September column. Two schools of thought evolved. One was that the CEO should be fired for cause... View Details
Keywords: by Jim Heskett
  • 05 Oct 2016
  • Research & Ideas

Why Don't More People Get Flu Shots at Work?

the start of the influenza season in the United States. “It’s quite strong evidence that just the natural course of your day bringing you by the flu shot clinic increases your likelihood of getting a flu shot” Getting employees to go to... View Details
Keywords: by Roberta Holland; Health
  • 20 Mar 2005
  • Research & Ideas

Lessons of Successful Entrepreneurs

March 3rd at Harvard Business School, discussing their successes and failures as entrepreneurs. The common themes: Jump in, take risks, challenge yourself, trust your instincts, and learn from both experience and the experienced. I've Got An Idea! If he were starting... View Details
Keywords: by Sean Silverthorne
  • March 2024
  • Case

Lyft 2023: Roads to Growth and Differentiation

By: Ranjay Gulati and Jeffrey Huizinga
Set in San Francisco in winter 2023, this case explores the strategic challenges and initiatives at Lyft under the leadership of its new CEO, David Risher. Confronted with declining market share and financial pressures, Risher spent his first six months at the helm... View Details
Keywords: Technology; Turnarounds; Ridesharing; Transition; Strategy; Culture; Change Management; Transportation Industry; Technology Industry
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Gulati, Ranjay, and Jeffrey Huizinga. "Lyft 2023: Roads to Growth and Differentiation." Harvard Business School Case 424-060, March 2024.
  • 22 Nov 2023
  • Video

Israel and Gaza: How did we get here? Where are we heading?

  • 09 Oct 2001
  • Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

seemed obvious. Q: Customers are ruled by these four drives, just like everyone else. So what product, or product strategy, is needed to attract the four-drive customer? A: Those who study brands have found that great brands are based on... View Details
Keywords: by Sean Silverthorne
  • 24 Mar 2013
  • News

There’s a Reason for Deposit Insurance

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