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  • 03 Jan 2019
  • Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

innovation and technology at the top of their lists, but it’s also not something that they do well,” concludes Groysberg, Richard P. Chapman Professor of Business Administration. The two findings, adds Cheng, “go hand in hand. If they don’t see innovation as a View Details
Keywords: by Michael Blanding
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Southwest practice both/and (both low cost and differentiation) strategies while competitors still operate on either/or competitive strategies, or that are caught somewhere in the middle. While they saw eye-to-eye on strategic direction,... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

Strategic Interactions in Two-Sided Market Oligopolies (revised) Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their decision... View Details
Keywords: Martha Lagace
  • 31 May 2017
  • Sharpening Your Skills

10 Harvard Business School Research Stories That Will Make Your Mouth Water

industry is at the heart of much research at Harvard Business School. Here is a sampler of stories about restaurants, chefs, food science, and more. D’O: Making a Michelin-Starred Restaurant Affordable Under the leadership of Chef Davide... View Details
Keywords: by Sean Silverthorne; Food & Beverage
  • January 1999
  • Case

Bell Atlantic and the Union City Schools (D): Results and Replication

By: Rosabeth M. Kanter and Ellen Pruyne
The last in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Reviews the various outcomes of the partnership called Project Explore, from the perspective of Bell Atlantic managers and... View Details
Keywords: Mobile and Wireless Technology; Strategic Planning; Change Management; Leadership Development; Outcome or Result; Horizontal Integration; Partners and Partnerships; Trends; Education; Technological Innovation; Telecommunications Industry; Education Industry; New Jersey
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Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (D): Results and Replication." Harvard Business School Case 399-084, January 1999.
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

Strategic Leadership Development. The mission of the CDC is to improve the capabilities of clients' in-house legal departments, such as by making them better partners with the business units and improving... View Details
Keywords: Martha Lagace
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52291 Platforms, Open/User Innovation, and Ecosystems: A Strategic Leadership Perspective By: Altman, Elizabeth J., and Michael L. Tushman... View Details
Keywords: Carmen Nobel
  • 29 Dec 2019
  • Research & Ideas

Read Our Most Popular Research Stories of 2019

them—and all soon-to-be managers—make the shift. These 4 CEOs Created a New Standard of Leadership At the height of the 2008 financial crisis, these four corporate leaders stepped forward—and changed how we think of View Details
Keywords: by Sean Silverthorne
  • November 2023 (Revised February 2025)
  • Background Note

Corporate Climate Targets

By: Willy C. Shih, Michael W. Toffel and Kelsey Carter
Companies that are addressing climate change by mitigating their greenhouse gas emissions often set reduction targets. This note describes several types of widely used carbon reduction targets, including carbon neutral, science based, net zero, real zero, and carbon... View Details
Keywords: Corporate Sustainability; Environmental Strategy; Climate Risk; Target-setting; Climate Change; Environmental Sustainability; Corporate Accountability; Policy; Measurement and Metrics; Strategic Planning; Social Issues; Corporate Social Responsibility and Impact
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Shih, Willy C., Michael W. Toffel, and Kelsey Carter. "Corporate Climate Targets." Harvard Business School Background Note 624-041, November 2023. (Revised February 2025.)
  • Article

Managing Climate Change: Lessons from the U.S. Navy

By: Forest Reinhardt and Michael W. Toffel
The U.S. Navy operates on the front lines of climate change. It manages tens of billions of dollars in assets on every continent and on every ocean, which take many years to design and build and then have decades of useful life. This means that it needs to understand... View Details
Keywords: Climate Change; Environment; Military; Disaster Relief; Refugees; Environmental Impact; Environmental Strategy; Sustainability; Energy; Energy Conservation; Energy Sources; Energy Generation; Globalization; Innovation and Invention; Leadership; Strategic Planning; Problems and Challenges; Risk and Uncertainty; Supply Chain; Operations; Logistics; Infrastructure; Strategy; Environmental Sustainability; Service Industry
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Reinhardt, Forest, and Michael W. Toffel. "Managing Climate Change: Lessons from the U.S. Navy." Harvard Business Review 95, no. 4 (July–August 2017): 102–111.
  • 19 Jan 2010
  • Sharpening Your Skills

Sharpening Your Skills: Managing the Economic Crisis

back on CSR programs—quite the opposite, says HBS professor V. Kasturi "Kash" Rangan. As a marketing scholar, Rangan is optimistic about strategic CSR efforts that provide value in communities and society. Key concepts include: Companies... View Details
Keywords: by Staff
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

customer service—to build his business. Covers the first 50 years of American Airlines' history, beginning with its role as an industry consolidator in the late 1920s. Smith's strategic and operational choices in building American... View Details
Keywords: Sean Silverthorne
  • 11 May 2010
  • First Look

First Look: May 11

private equity firm, address strategic and organizational challenges in response to turbulent market conditions, rapid firm growth, and the transition of leadership from its founding partners to the next... View Details
Keywords: Martha Lagace
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

parties, key strategic partners, or a new direction for your firm. When you carefully prepare for particular negotiations, you are setting yourself up to engage in System 2 thought in situations where it is required. You also should... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • December 2007
  • Background Note

Tools and Tactics for Transformation: Three "Whats" and Three "Hows"

By: James K. Sebenius and Stephen Friedman
Important transformation at Goldman Sachs, where one of the authors was Chairman, required analysis, political leadership, and management in order to fundamentally shift the strategy, people, and culture on a sustainable basis. After describing the actions needed to... View Details
Keywords: Negotiation Tactics; Business Strategy; Organizational Culture; Transition; Strategic Planning; Core Relationships; Multinational Firms and Management; Leadership Style; Organizational Change and Adaptation; Private Equity
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Sebenius, James K., and Stephen Friedman. Tools and Tactics for Transformation: Three "Whats" and Three "Hows". Harvard Business School Background Note 908-028, December 2007.
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

latter to price lower and thereby increase total consumer traffic. Download the paper: http://www.hbs.edu/research/pdf/08-010.pdf Exclusivity and Control Authors:Andrei Hagiu and Robin S. Lee Abstract We analyze platform competition for content in the presence of View Details
Keywords: Martha Lagace
  • 19 May 2009
  • First Look

First Look: May 19, 2009

businesses that have passed through the high growth stage can continue to deliver the resources, capabilities, and platforms needed to fuel the emerging opportunities of the future. This business lifecycle view of innovation requires new View Details
Keywords: Martha Lagace
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

led in hopes of rejuvenating the industry pioneer. The tagline for this phase was "Employee First, Customer Second." Can be used in strategy, change management and leadership courses. Purchase this case:... View Details
Keywords: Martha Lagace
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

"The biggest transition? Establishing a new Zoom account." Leadership integration—ensuring a fit between the acquiring firm’s top management and the team leader—has become part of the courtship phase. And remote work has radically... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

strategic move for NCR's transformation? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/715438-PDF-ENG Harvard Business School Case 415-019 Delhaize Group: Developing Leaders Delhaize Group, the Belgian-based global food... View Details
Keywords: Sean Silverthorne
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