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  • Web

Student Research - Doctoral

strides in understanding specific elements of... 2024 Article International Journal of Public Health Psychological Safety as an Enduring Resource amid Constraints By: Hassina Bahadurzada , Amy C. Edmondson and Michaela J. Kerrissey While... View Details
  • Web

Health Care - Faculty & Research

a simple, two-part playbook: Demand transparency from suppliers and avoid entire classes of chemicals. Keywords: Occupational Health ; Safety Regulations ; Regulation ; Working Conditions ; Governing Rules, Regulations, and Reforms ;... View Details
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

can be rich in resources, providing both financial backing and mentoring, the authors say. “If you are in a society that has relatively few safety nets, both financial and other types of safety nets, then... View Details
Keywords: by Sean Silverthorne
  • 27 Jan 2023
  • Op-Ed

Have We Lost Sight of Integrity?

with making materially misleading public statements following the crashes, saying: "Boeing ... put profits over people by misleading investors about the safety of the 737 MAX.” The Santos and Boeing cases are not unique. Consider these... View Details
Keywords: by Bill George
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

than recent economic crises and recessions such as the Great Recession of 2008 and the Mideast oil crisis, whose causes were financially driven. The fundamental driver of the pandemic is health and safety concerns and hence customer... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • Web

Topics - HBS Working Knowledge

Uncertainty (36) SWOT Analysis (5) Safety (13) Salesforce Management (18) Sales (30) Satisfaction (11) Saving (5) Science-Based Business (7) Science (237) Search Technology (22) Segmentation (1) Selection and Staffing (10) Service... View Details
  • 05 Jul 2022
  • What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

years, information technology contributed to more complete knowledge about inventory status as well as more dependable transport. Both made a strategy with less safety stock more viable. The result, of course, was what came to be known as... View Details
Keywords: by James Heskett; Manufacturing; Shipping; Transportation
  • 14 Jul 2022
  • Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

to government estimates. And, in 2020, 3,142 people were killed in car crashes involving distracted drivers. With automation gaining more momentum, Sadun hopes car designers will double down on safety features. After all, commuters may... View Details
Keywords: by Jay Fitzgerald

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • February 2016 (Revised October 2017)
    • Case

    The Jungle and the Debate over Federal Meat Inspection in 1906

    By: David Moss and Marc Campasano
    In early June 1906, the House Committee on Agriculture heard testimony from two investigators appointed by President Theodore Roosevelt to verify allegations of unsanitary conditions at Chicago slaughterhouses that had appeared in Upton Sinclair's recent novel, The... View Details
    Keywords: Safety; Animal-Based Agribusiness; Governance Compliance; Laws and Statutes; Business and Government Relations; Agriculture and Agribusiness Industry; United States
    Related
    • 21 Aug 2000
    • Research & Ideas

    Inside the OR: Disrupted Routines and New Technologies

    necessary for successful adoption of new technologies. "You have to talk. I have no qualms about it," said a member of one of the successful teams. "In a regular case, you clam up, but it's too late in MICS. There is no time for recovery." But the... View Details
    Keywords: by Hilah Geer
    • Web

    Our Values | About

    investigation. But the protest has raised questions about how we address freedom of speech, hateful speech that goes against our community values, and security and safety for everyone at the School. In this context, I am reaching out to... View Details
    • Web

    Leadership - Faculty & Research

    Business Publishing May–June 2025 Article What People Get Wrong About Psychological Safety By: Amy C. Edmondson and Michaela J. Kerrissey June 2025 Case Scale AI Scales Up By: Boris Groysberg and Sarah L. Abbott 2023 Book Move Fast and... View Details
    • 23 Oct 2000
    • Research & Ideas

    The Strategy-Focused Organization

    several key drivers: Product quality improved each year for four consecutive years Annual yield losses were reduced by 70 percent Safety incidents resulting in lost work were reduced by 80 percent Environmental incidents were reduced by... View Details
    Keywords: by Robert S. Kaplan & David P. Norton
    • 17 Aug 2021
    • Research & Ideas

    Can Autonomous Vehicles Drive with Common Sense?

    there’s always a binary right or wrong answer,” says De Freitas, who has been studying the interplay between moral judgment and attention to one’s surroundings for the past seven years. “It’s more like a hierarchy of preferences. For instance, you might put View Details
    Keywords: by Michael Blanding; Auto
    • 01 Jun 2022
    • Blog Post

    Five Lessons From My First Year at HBS

    Elisa Djuhar (MBA 2023) is from Singapore. She has a Bachelor’s Degree in Food Science from Cornell University. Before HBS, she oversaw research and development, and quality and safety of food products at various CPG companies. Never in... View Details
    • Web

    The Caring Company

    caregiving burdens increase Matt Parke 16 Jan 2019 | Working Nation New Research Reveals Caregiving for Elders Impacts Employee Performance 16 Jan 2019 | Senior Safety Reviews New Hampshire, Vermont Governors Pitch Two-State, Voluntary... View Details
    • Web

    Events & Presentations - Institute For Strategy And Competitiveness

    care. This 2.5 day long course is offered to residents and fellows training at Massachusetts General Brigham Hospital and focuses on key topics around Primary Care, Integrated Practice Units, Outcomes Measurement, Cost Measurement, Value-based Payments, and View Details
    • 03 Oct 2005
    • Research & Ideas

    The Truck Driver Who Reinvented Shipping

    addition, since McLean's trailers were fully enclosed and secure, they were safe from pilferage and damage, which were considered costs of business in the traditional shipping industry. The safety of McLean's trailers also enabled... View Details
    Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
    • Web

    Redefining Productivity in the Value Chain - Institute For Strategy And Competitiveness

    intensity Improving employee health and safety Enhancing the productivity and wages of lower income employees Recruiting that represents the diversity of customers and the communities where a company operates More about the value chain View Details