Publications

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June 1998
Case

Legend Group (A), The

By: Lynn S. Paine and Robert J. Crawford

March 2003
Article

Technological Development and Medical Productivity: The Diffusion of Angioplasty in New York State

By: David M. Cutler and Robert S. Huckman

A puzzling feature of many medical innovations is that they simultaneously appear to reduce unit costs and increase total costs. We consider this phenomenon by examining the diffusion of percutaneous transluminal coronary angioplasty (PTCA)—a treatment for coronary... View Details

Keywords: Innovation and Invention; Cost; Health Care and Treatment; Health Disorders; Performance Improvement; Product; New York (state, US)

May–June 2001
Article

Building a Strategy-Focused Organization

By: Robert S. Kaplan and David P. Norton

Keywords: Strategy; Organizations

24 Nov 2014
News

New York Alumni Connect Around a 'Vision' for the New HBS

as with HBS faculty members and administrators. The evening also featured remarks by Dean Nitin Nohria, Professors Robert S. Kaplan and Malcolm Baker, Associate Professor Amy Cuddy, recent graduate Craig... View Details

19 Apr 2011
First Look

First Look: April 19

Authors:Jonathan R. Clark and Robert S. Huckman Abstract The long-standing argument that focused operations outperform others stands in contrast to claims about the benefits of broader operational scope. The... View Details

Keywords: Sean Silverthorne

01 Dec 2017
News

@Soldiers Field

Last month, health care executives and clinicians gathered to brainstorm strategies for navigating payment reform for providers, payers, and pharma. Speakers included HBS faculty Leemore Dafny and Robert Huckman, as well as Harvard... View Details

March–April 1986
Article

Must CIM be Justified by Faith Alone?

Article

Strategic Performance Measurement and Management in Nonprofit Organizations

Keywords: Performance; Measurement and Metrics; Strategy; Management; Nonprofit Organizations

May 1989
Teaching Note

MRC, Inc. (Consolidated), Teaching Note

Teaching Note for (9-277-123). View Details

Keywords: Manufacturing Industry

March 1999
Case

City of Charlotte (B)

This case shows how two operating departments-transportation and police-translate the high-level corporate scorecard for the city into departmental balanced scorecards. The transportation department follows a highly structured approach designed to link initiatives... View Details

Keywords: Crime and Corruption; Global Strategy; National Security; Balanced Scorecard; Organizational Design; Technology Adoption; Public Administration Industry; Transportation Industry

Educators

September 1998
Teaching Note

Classic Pen Company: Developing an ABC Model TN

Teaching Note for (9-198-117). View Details

Keywords: Manufacturing Industry

July 1998
Teaching Note

AT&T Paradyne TN

Teaching Note for (9-195-165). View Details

Keywords: Telecommunications Industry; Technology Industry

November 1997
Teaching Note

Co-operative Bank, The TN

Teaching Note for (9-195-196). View Details

Keywords: Banking Industry

January 1997
Background Note

Assigning Support Department Expenses to Production Cost Centers (B): Flexible Budgets

Describes the use of flexible budgets to assign support/service department costs to production cost centers. View Details

Keywords: Cost; Financial Strategy; Budgets and Budgeting

September 1996 (Revised April 1998)
Case

Mobil USM&R (B): New England Sales and Distribution

The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent... View Details

Keywords: Balanced Scorecard; Adoption; Strategic Planning; Customization and Personalization; Management Practices and Processes; Growth and Development Strategy; Measurement and Metrics; Motivation and Incentives; Performance Evaluation; Energy Industry; Mining Industry; United States

Educators

November 1995
Background Note

Depreciation, Price Level Adjustments, and the Cost of Capital: Technical Note

Keywords: Cost; Capital; Finance

December 1994
Background Note

Cost System Analysis

Describes six characteristics of cost systems: standard vs. actual costs; job-order vs. process costing; variable vs. full costs; disaggregate vs. aggregate cost accumulation; and specific vs. average rates for labor and overhead. A rewritten version of an earlier... View Details

Keywords: Cost; Analysis; System

Educators