Recruiting - Publications - Faculty & Research

July 2003 (Revised October 2018)
Case

Starbucks: Delivering Customer Service

Starbucks, the dominant specialty-coffee brand in North America, must respond to recent market research indicating that the company is not meeting customer expectations in terms of service. To increase customer satisfaction, the company is debating a plan that would... View Details

Keywords: Customer Focus and Relationships; Customer Satisfaction; Profit; Recruitment; Marketing Strategy; Service Operations; Performance Improvement; Planning; Food and Beverage Industry

Citation

Educators

Purchase

Web

Doing Business with China: Early American Trading Houses - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business Research Associates Social... View Details

09 May 2016
Blog Post

What Is the Difference between RC and EC Year?

can also discuss most of these topics with people outside of your section because everyone in the first year takes the same classes, reads the same cases, and goes through recruiting or other major events together. I found it easy to... View Details

Web

Student Journey - Entrepreneurship

founder-related programs, resources, and guidance. Joiner Students interested in joining a startup (internship or full-time role) and are seeking opportunities to build relevant skills and understand the startup recruiting process.... View Details

May 2004
Article

The Risky Business of Hiring Stars

By: Boris Groysberg, Ashish Nanda and Nitin Nohria

With the battle for the best and brightest people heating up again, you're most likely out there looking for first-rate talent in the ranks of your competitors. Chances are, you're sold on the idea of recruiting from outside your organization, since developing people... View Details

Keywords: Staffing; Employee Retention; Selection and Staffing; Employees; Retention; Competitive Advantage; Human Resources; Performance

Citation

Find at Harvard

13 Aug 2020
Blog Post

The U.S. Job Search for International Students

do international students approach the U.S. job search? As a student, it is important to understand the timing of recruiting for a given industry or company, and the degree of networking that you will have to undertake in the job search,... View Details

Web

Business History - Faculty & Research

Hakluyt's transformation from a specialized niche intelligence firm to becoming trusted advisors and details its unique business model, evolution under various leaders, and recruitment and compensation strategies. It also examines the... View Details

Web

Hiring International Students

organizations are pursuing global competency as a key attribute in their hiring, so this is a pool of talented professionals you should not overlook. There are common misperceptions and this information will allow you to navigate the world of US business immigration.... View Details

12 Sep 2023
What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

of ESG, there are similar controversies around DEI. For example, marketing to or recruiting from a particular group—for example, members and allies of the LGBTQ community—might offend other people or cause others to feel threatened. "The... View Details

Keywords: by James Heskett

Web

Alumni Engagement | Social Enterprise | Harvard Business School

Program reduces the educational debt burden for qualifying alumni serving in managerial positions in nonprofits, public sector organizations, or for-profit social enterprises. Alumni Recruiting Organizations interested in hiring HBS... View Details

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Popular - HBS Working Knowledge

Popular Editors' Picks Recommendations from our editors 26 Jul 2023 Research & Ideas STEM Needs More Women. Recruiters Often Keep Them Out by Rachel Layne 13 Jun 2022 Research & Ideas Extroverts, Your Colleagues Wish You Would Just Shut... View Details

Web

Finding Talent Opportunities

alumni resume databases Leadership Fellows Program Leverage the experience, energy, and analytical skills of MBAs for one year with financial support from HBS. Learn more about this opportunity for nonprofit and public-sector organizations. Looking to be a View Details

30 Sep 2019
Book

6 Steps to Building a Better Workplace for Black Employees

in an attempt to recruit and retain more minorities, but the initiatives often fall short, the authors say. The problem: These programs tend to focus on helping black employees fit into the status-quo culture, rather than eliminating... View Details

Keywords: by Dina Gerdeman

Web

Leadership Fellows | Social Enterprise | Harvard Business School

beyond the Fellowship year; others participate in the program over multiple years or pursue other channels of MBA recruiting to meet their ongoing talent needs. Apply for a Leadership Fellow Partners & Fellows Organizations and students... View Details

03 Apr 2008
Working Paper Summaries

Bridge Building in Venture Capital-Backed Acquisitions

Keywords: by Paul A. Gompers & Yuhai Xuan

22 Jan 2013
First Look

First Look: Jan. 22

PublicationsThe Burden of Guilt: Heavy Backpacks, Light Snacks, and Enhanced Morality Authors:Gino, F., M. Kouchaki, and A. Jami Publication:Journal of Experimental Psychology: General Abstract Drawing on the embodied simulation account of emotional information... View Details

Keywords: Sean Silverthorne

29 Oct 2013
Research & Ideas

Do Employees Work Harder for Higher Pay?

do a one-time, four-hour data entry task via the Internet labor market oDesk.com, which allows for online recruitment of freelancers from around the world. "Keep in mind," Malhotra said, that "all of these people previously made less than... View Details

Keywords: by Chuck Leddy & Harvard Gazette

30 Nov 2022
Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

disclosures with the US Securities and Exchange Commission (SEC). While many companies have been trying to build more inclusive workplaces, only half of S&P 500 companies had gone as far as naming a chief diversity officer as of 2021, according to the View Details

Keywords: by Sean Silverthorne

Profile

Christina Byrd

the amount of time it took to get things done.” As she approached graduation, “several companies recruited for executive compensation consultants among the poly-econ majors,” Christina says. She accepted an offer from Compensia. “It was a... View Details

08 Dec 2020
Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

Strategy Unit. “They’re not sending resumes in. They’re being recruited, often through online platforms like LinkedIn.” Indeed, the rise of digital platforms now enables firms and recruiters to source potential candidates anywhere in the... View Details

Keywords: by Michael Blanding; Employment

Publications