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- Faculty Publications (122)
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- All HBS Web (788)
- Faculty Publications (122)
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
of both their consumers and regulators. “Usually, with debt collection, the object is to dial for dollars—collect as much as you can in the first phone call, and then outsource the work to the legal system,” says Campbell, whose research focuses on how companies can... View Details
- 07 Oct 2015
- What Do You Think?
What is the Best Immigration Model for the US?
with many workers crossing from Mexico, every day. Given the relatively low rate of unemployment in the US and the paucity of jobs in Mexico at the time, it seemed certain that the issue of immigration would be pursued by the leaders of... View Details
Keywords: by James Heskett
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
of escalation. Furthermore, acknowledging possible unintentionality may encourage settlement due to the typically inadvertent nature of these incidences. The resulting higher settlement rate prevents additional legal action and... View Details
Keywords: Sean Silverthorne
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
Market Design By: Roth, Alvin E. Abstract—Marketplaces are often small parts of large markets, and both markets and marketplaces come in many varieties. Market design seeks to understand what marketplaces... View Details
Keywords: Dina Gerdeman
- 19 Aug 2021
- News
A Letter to My White Friends and Colleagues
had been the beneficiary of people who cared. And they cared by creating programs that were designed to help the less fortunate, they cared by creating programs that were designed to help Black people who... View Details
- 01 Jun 2017
- News
Supercharged
station wagon and an SUV, to be released at the rate of one a year beginning in 2018. It’s an ambitious plan, but Shen is attracting plenty of support: WM, whose name derives from the German Weltmeister, for “world champion,” has already... View Details
- 01 Dec 1999
- News
Covering the Issues
support for technological innovation. A 1961 article covering a conference on "Technological Planning on the Corporate Level" asserted that "the accelerating rate of change - our expanding technology - is the single most important factor... View Details
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
phone-based follow-up. The low rates of hypertension awareness, treatment, and control underscore the ongoing challenge of both hypertension screening and management in India. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 12 Mar 2013
- First Look
First Look: March 12
a district-industry predicts a greater share of subsequent entrepreneurs will be female. Moreover, higher female ownership of local businesses in related industries (e.g., those sharing similar labor needs, industries related via input-output markets) predict greater... View Details
Keywords: Sean Silverthorne
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
Airlines. Evolving Ourselves: How Unnatural Selection and Nonrandom Mutation Are Changing Life on Earth by Juan Enriquez (MBA 1986) and Steve Gullans (Current) The authors survey how humans are changing the course of their evolution, seen, for example, in rising View Details
- Web
From the Chief Financial Officer | Annual Report 2024
business and societal challenges of global climate change. The Digital Data Design Institute (D^3) also continued to advance its mission in fiscal 2024, engaging with more than 80 companies to research how digital and artificial... View Details
- 03 Feb 2015
- First Look
First Look: February 3
pay to the plan. We document an oppositional reaction: the presence of peer information decreased the savings of nonparticipants who were ineligible for 401(k) automatic enrollment, and higher observed peer savings rates also decreased... View Details
Keywords: Sean Silverthorne
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
dangerous, and male-dominated—because these settings have undergone radical operational and cultural changes designed to increase safety and effectiveness. In the particular company we studied, these changes resulted in a decline in the... View Details
- 18 Nov 2010
- Research & Ideas
GM’s IPO: Back to the Future
leverage this source of demand to learn from these experiences and design and develop innovative products. What should GM do? It must aim to achieve a clear transition with the IPO and not be satisfied with only incremental improvements.... View Details
- 16 Feb 2023
- Blog Post
The Rituals of Case Method Teaching
marriages to death, and even to organizational practices designed to promote cohesion. When Alison Wood Brooks, the O'Brien Associate Professor of Business Administration, joined the HBS faculty, she was working on a paper about how... View Details
- 24 Aug 2017
- News
Unlocking Potential
violent, stress-filled places. Anderson was convinced that inmates would do even better in a setting designed more around unlocking their minds rather than locking up their bodies. “If you have a bowl that is full of poison, you can’t... View Details
- 01 Dec 2006
- News
One-on-One with Jeff Hicks
content that hopefully powers the marketing of companies. But is that advertising? A lot of the work we do for our clients involves media not on a rate card or in a typical distribution unit. Is producing the telephone “hold” music for... View Details
- 23 Dec 2014
- First Look
First Look: December 23
domestic purposes); g) having the first side work with the other side to tacitly coordinate outside pressure on the other side's Level II constituents to accept the deal that the first side prefers; and h) in extraordinary cases, by directly negotiating with one's... View Details
Keywords: Carmen Nobel
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
and the International Economy Unit. Elisabeth Kempf: Political views shape economic outlook Political views influence the perception of economic reality among finance professionals. In a study linking credit rating analysts to party... View Details
Keywords: by Rachel Layne
- 18 Nov 2014
- First Look
First Look: November 18
television advertising influences online shopping. We construct a massive dataset spanning $3.4 billion in spending by 20 brands, including measures of brands' website traffic and transactions as well as ad content measures for 1,224 commercials. We use a... View Details
Keywords: Sean Silverthorne