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- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
entrepreneurs wielding private capital, the new one is driven by professional investors working for or on behalf of deep-pocketed institutions, like pension funds and endowments. Even individual investors can buy a piece of the action.... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
list of the most eminent psychological scientists, provide a broad range of insightful perspectives. This book is essential reading for students, researchers, and professionals interested in learning about the development of the biggest... View Details
Keywords: Sean Silverthorne
- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
negotiation requires adapting your communication acts to the most advantageous pattern. Learning The Notes Imagine you're a sales rep negotiating with the procurement manager of a professional services firm.... View Details
Keywords: by Kathleen L. McGinn
- 07 Apr 2009
- First Look
First Look: April 7, 2009
Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of View Details
Keywords: Martha Lagace
- 28 Sep 2010
- First Look
First Look: September 28, 2010
and efficiency), based on structural characteristics of the task and team. We also distinguish between a team's mean use of stored knowledge and the concentration of knowledge use in a team. Using objective data from several hundred software development projects in an... View Details
Keywords: Sean Silverthorne
- 28 May 2008
- First Look
First Look: May 28, 2008
manufacturing compliance services company to the U.K. and Europe. He has to decide whether to hire Wayne Snelgrove and how to define the scope of his responsibilities. Purchase the case:... View Details
Keywords: Martha Lagace
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
in production and economies of scope in distribution. In some industries, Adam Smith's "invisible hand" was gradually tamed by what the historian Alfred D. Chandler Jr. has termed the "visible hand" of professional... View Details
Keywords: by Pankaj Ghemawat
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: by Garry Emmons
- 15 Jan 2013
- First Look
First Look: January 15
accelerator services to spur innovation at the intersection of healthcare and technology. The company was the creation of Halle Tecco (HBS '11) and her HBS classmate Nate Gross (HBS '11), who met early in their first year at the HBS... View Details
Keywords: Sean Silverthorne
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Frei is the UPS Foundation Professor of Service Management at HBS and is the author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Joseph Fuller: Focus on doing what is possible The most important impact... View Details
Keywords: by Dina Gerdeman
- 05 Sep 2012
- First Look
First Look: September 5
small. One subset of "non-traditional" credit unions have been able to expand as a result of looser field of membership requirements and expanded product and service offerings through the use of corporate credit unions and... View Details
Keywords: Sean Silverthorne
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
higher prices," says Frank V. Cespedes, a senior lecturer at Harvard Business School, who spent 12 years running a professional services firm. That's right. Higher prices, not lower. “Competing on price... View Details
- 03 Mar 2008
- First Look
First Look: March 4, 2008
because their market power allows them to charge higher service fees than domestic banks. Download the paper: http://www.hbs.edu/research/pdf/05-025.pdf Cases & Course MaterialsThe Armstrong Investigation Harvard Business School... View Details
Keywords: Martha Lagace
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55659 Are ISS Recommendations Informative? Evidence from Assessments of Compensation Practices By: Albuquerque, Ana, Mary Ellen Carter, and Susanna Gallani Abstract— Using detailed information on Institutional... View Details
Keywords: Dina Gerdeman
- 29 Oct 2013
- First Look
First Look: October 29
visualization, a lens to assess existing competitive offerings, the creation of potential customer personas, and imagining a "hero's journey." When combined, these analyses allow designers to conceive elements that will result in a new product or View Details
Keywords: Sean Silverthorne
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
receive ideas that are different." “You need to start engaging people from different cultures in a more intense way"—Roy Chua Chua confirmed that belief with a pair of studies that linked the cultural diversity of participants' View Details
Keywords: by Michael Blanding
- 14 Jan 2014
- First Look
First Look: January 14
Business School Case 212-010 Adaptive Engineering, LLC The owner and CEO of Adaptive Engineering was facing an important decision: should he focus on rebuilding its core professional services business, which... View Details
Keywords: Sean Silverthorne
- 10 Apr 2012
- First Look
First Look: April 10
Abstract All teams would like to think they do their best work when the stakes are highest-when the company's future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at View Details
Keywords: Carmen Nobel
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
is subject to isomorphic pressures, which cannot be completely explained by industry affiliation or peer group membership. Inter-firm professional network connections, such as board interlocks and compensation consultants, provide means... View Details
Keywords: Sean Silverthorne
- 28 Oct 2008
- First Look
First Look: October 28, 2008
the parts of Africa that have a heavy disease incidence. MTV has developed a DNA of public service announcements that it claims are of central relevance to its high-risk customer base. How core is this to the strategy of a for-profit firm... View Details
Keywords: Martha Lagace