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- All HBS Web
(1,579)
- News (255)
- Research (1,121)
- Events (2)
- Multimedia (1)
- Faculty Publications (359)
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- 24 Oct 2024
- Research & Ideas
With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support
to remain working left because they could not reconcile the obligations of the career path they were on with caring for kids. Caregiving, along with higher education and healthcare delivery, has among the highest real-dollar increase in View Details
Keywords: by Christine Pazzanese, Harvard Gazette
- 16 May 2005
- Research & Ideas
Confronting the Reality of Web Services
access it? Who gets to update it? What's the last day for bookings in each quarter? Is it the same all around the world? Do we have to do a credit check before scheduling every order for production? Who gets to certify approved vendors? What's the View Details
Keywords: by Sara Grant
- 13 Jul 2010
- First Look
First Look: July 13
radical or not. While greater market share promotes adoption of all types of business process innovations, this effect is outweighed by additional co-invention and coordination costs whenever a technological... View Details
Keywords: Martha Lagace
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
associated with billing and insurance activities at a large academic health care center that had a certified EHR system. The center enjoyed economies of scale by concentrating its bill paying functions within a single, dedicated unit. The study found that View Details
Keywords: Sean Silverthorne
- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
employees will actually listen to tough messages, question old assumptions, and consider new ways of working. This means taking a series of deliberate but subtle steps to recast employees' prevailing views and create a new context for action. Such a shaping View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
health, the process is a bit like throwing a lasso around a tsunami. That's why integrated medical data has now become a major goal of health care reform. Integrating patient records, such as physicians' notes, diagnoses, medical device... View Details
- 11 May 2010
- First Look
First Look: May 11
Standard theories of corporate ownership assume that because markets are efficient, insiders ultimately bear agency costs and therefore have a strong incentive to minimize conflicts of interest with outside investors. We show that if... View Details
Keywords: Martha Lagace
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
corporate strategy—create value by becoming known for better governance and greater transparency to external providers? Can they lower their cost of capital and perhaps get a valuation premium based on the reputation and performance of... View Details
Keywords: by Robert S. Kaplan
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
for-profit health care organization led to better patient outcomes at the same time that "provider engagement and feeling of satisfaction have increased, our costs have fallen and our net profit has increased." One of the basic... View Details
- 12 Feb 2013
- First Look
First Look: Feb. 12
that a decision maker may use in a multiattribute decision problem. In addition, it may be used to tailor the utility elicitation process to the comfort level of the decision maker. The new conditions, and the corresponding functional... View Details
Keywords: Sean Silverthorne
- 21 Mar 2017
- First Look
First Look at New Research, March 21
organizational processes that help explain pioneers’ divergent trajectories. For these category commoners, scattershot rhetorical attacks generate unanticipated costs while benefitting competitors; embracing... View Details
Keywords: Sean Silverthorne
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
especially with grocers, is that they use these cards to give discounts at the checkout. In the process of doing this, they have accumulated a lot of data. What they do with that data is anybody's guess. Other retailers, such as Talbots... View Details
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
process posing other more interesting propositions for consideration. Tony Wanless emphasized the importance of knowing the way leaders learn from experience, suggesting the need for "a synthesis of thinking that adds value to the... View Details
Keywords: by Jim Heskett
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
computer-design process study by Carliss Baldwin and Kim Clark that underlines the importance of design rules and processes intended to produce compatible components in a finished product. Modularity in the... View Details
Keywords: by James Heskett
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
and act in a way that supports the longer-term needs of their businesses—and it’s hard to fault them. The biggest problem with a short-term approach is that managers develop blind spots around crucial processes such as recruiting, hiring,... View Details
Keywords: Sean Silverthorne
- 21 Oct 2014
- First Look
First Look: October 21
available. Publisher's link: http://www.e-elgar.co.uk/bookentry_main.lasso?currency=US&id=14987 October 2014 Leading Sustainable Change: An Organizational Perspective From Periphery to Core: A Process Model for Embracing... View Details
Keywords: Sean Silverthorne
- 23 May 2016
- Research & Ideas
A Little Understanding Motivates Copyright Abusers to Pay Up
they approached was already trying a kinder-and-gentler tactic by waiving the fee to recoup enforcement costs ($400 per image) and just asking for the actual cost of licensing the image that averages between... View Details
- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
partition the price in the hope that consumers will be fooled and overlook small fees altogether can only backfire. Previous work, in contrast, focused on the mistakes that people make when processing multiple prices for one transaction.... View Details
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
Can you design processes to reflect the promises implicit in hard-wiring?; (4) Do you have the people, incentives, and technology to deliver on the promise?; (5) Are you big enough?; (6) Do you have the financial capability to protect... View Details
Keywords: by James Heskett
- 02 Oct 2000
- What Do You Think?
What Lies Beyond NAFTA?
economies. The conclusion is that it has created jobs on both sides of the border while sharpening the ability of Mexican companies to compete. The Mexican business community is learning to cope not only with foreign competitors, but also with rising labor View Details
Keywords: by James Heskett