Point Four Program - Publications - Faculty & Research

14 Jun 2011
First Look

First Look: June 14

somebody else's point of view and seeking out safe ways to allow themselves to become vulnerable. Read the article: http://hbr.org/2011/06/managing-yourself-the-paradox-of-excellence/ar/1 Segmenting the Base of the Pyramid Authors:V.... View Details

Keywords: Sean Silverthorne

10 Feb 2022
Research & Ideas

Why Are Prices So High Right Now—and Will They Ever Return to Normal?

tend to drive up prices, typically for three to four months. But as the COVID-19 pandemic wears on, some shortages, especially food and electronics, are likely to linger much longer. That means higher prices are probably here to stay for... View Details

Keywords: by Rachel Layne

Web

Executive Education - Global

Africa, and throughout the world. Annually, more than 10,000 senior executives take advantage of an open-enrollment or custom program to transform their leadership and their global companies. China Europe India Africa Middle East... View Details

Web

Organizational Behavior - Faculty & Research

oral hygiene, and Always Infinity, a best-in-class menstrual pad that resolved the long-standing tension between comfort and protection. In this article the authors present a playbook for scaling up transformational innovation, organized around View Details

Web

FAQ - MBA

JD/MBA Harvard Law School FAQ What are the benefits of the JD/MBA program? The JD/MBA program is designed to provide valuable training and knowledge for careers where expertise in both law and business is essential. For example, business... View Details

Web

Admissions & Financial Aid - MBA

program. Students in the joint degree program will be limited to a total of four years of financial aid from HLS and HBS toward the JD/MBA degree. Students should consult with financial aid officers at both... View Details

03 Apr 2012
First Look

First Look: April 3

take on leadership responsibilities when delivering care. Evidence suggests that effective clinical leadership yields superior clinical outcomes. However, few residency programs systematically teach all residents how to lead, and many... View Details

Keywords: Carmen Nobel

09 Feb 2016
First Look

February 9, 2016

turnover in sales is 25% to 30%, while direct replacement costs for a telesales employee ranges from $75,000 to $90,000 and other sales positions cost as much as $300,000. Moreover, these figures do not reflect the lost sales while a replacement is found and trained.... View Details

Keywords: Sean Silverthorne

22 Jun 2009
Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

read in Washington since it was submitted to Congress in January by a Congressional Oversight Panel. Congress created the five-member panel last October when it enacted the $700 billion Troubled Asset Relief Program (TARP) to rescue... View Details

Keywords: by Roger Thompson; Banking; Financial Services

09 Dec 2002
Research & Ideas

Unilever—A Case Study

many foreign firms have experienced significant and sustained problems in the United States, though it is also possible to counter such reports with case studies of sustained success. 8 During the 1990s a series of aggregate studies using tax and other data View Details

Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail

06 Oct 2009
First Look

First Look: October 6

Part of that effort was the creation of a strategic corporate social responsibility program called Our World, Our Family. The case tracks Western Union's earlier CSR initiatives and how they resulted in the creation Our World, Our Family.... View Details

Keywords: Martha Lagace

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

Sam’s Club’s parent, once said: “Give me fewer, better-trained, better-paid people and they’ll win every time.”) But think a minute. We’ve mentioned four organizations that all have been quite successful pursuing both high- and... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

Web

Cross-Registration Policies and FAQ - MBA

student information system from that of cross-registrants’ home schools. Any request or attempt to adjust enrollment in an HBS MBA course at any point is only considered final if approved and recorded in the HBS student information... View Details

18 Mar 2008
First Look

First Look: March 18, 2008

and Organization 24, no. 1 (May 2008) Abstract As part of a recent trend toward more cooperative relations between regulators and industry, novel government programs are encouraging firms to monitor their own regulatory compliance and... View Details

Keywords: Martha Lagace

16 Jun 2008
Research & Ideas

Seven Tips for Managing Price Increases

sticker shock? 1. Understand Your Customers. There are at least four ways in which customers can respond to higher gas prices: downgrade from premium to regular; take fewer trips by car, consolidate errands, switch to public... View Details

Keywords: by John Quelch

Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

health care agenda. Health care invests billions of dollars in quality measurement programs and complex cost accounting systems yet these systems currently fail to collect outcomes that matter to patients and the costs to acheive them.... View Details

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

ever-increasing number of sectors, to the point that the digital-based economy will soon become the new normal (Adner et al., 2019; Cennamo et al., 2020; Dagnino & Resciniti, 2021). Concepts such as big data, artificial intelligence... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

Web

Online Business Courses & Certifications | HBS Online

Featured Program 7 Courses Credential of Leadership, Impact, and Management in Business (CLIMB) CLIMB enables new and experienced leaders to ignite their careers with a combination of vital and forward-looking business skills,... View Details

Web

2023 Reunion Presentations - Alumni

Reunions 2023 Reunion Presentations At Reunions, HBS faculty and other thought leaders address a range of issues facing business and society. Program recordings and materials (slide deck, handouts, etc.) are made available only when... View Details

Web

Questioning, Listening & Responding - Christensen Center for Teaching & Learning

listening, which in turn is an essential prerequisite for the appropriate response, whether in the form of an acknowledgment or further questioning. Questioning Experienced case instructors employ different types of questions at various View Details

Publications