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  • All HBS Web  (2,496)
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    • News  (923)
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  • January 2007 (Revised October 2008)
  • Case

H&R Block 2006

By: Peter Tufano
Mark Ernst, the Chairman, CEO and President of H&R Block, has to decide how to respond to a competitive threat posed by a competitor's refund-lending product. Block is the largest U.S. tax preparation firm, which competes not only on its tax preparation services, but... View Details
Keywords: Ethics; Financing and Loans; Personal Finance; Taxation; Corporate Social Responsibility and Impact; Competition; Financial Services Industry
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Tufano, Peter, Arijit Roy, and Emily McClintock. "H&R Block 2006." Harvard Business School Case 307-091, January 2007. (Revised October 2008.)
  • 30 Apr 2012
  • Research & Ideas

India’s Ambitious National Identification Program

How do you reach the person on the street?" says Khanna, who was raised in India and still visits the country several times a year. "The case is a pretty dramatic illustration of the difficulties... View Details
Keywords: by Dina Gerdeman
  • 28 Nov 2012
  • What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

possible for them to take the long- and proper-view." Yadeed Lobo articulated the problem faced by corporate boards when he commented that "it is very difficult for board members to judge relative performance (it also) involves... View Details
Keywords: by James Heskett
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

substantial investment of $3 million to $5 million and work extensively with the management team as strategic advisors to help them build that organization. And in fact, some of our investment partners have... View Details
Keywords: by Julia Hanna
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

"Creativity does have a reputation for being magical," says HBS professor Teresa Amabile. "One myth is that it's associated with the particular personality or genius of a person—and in fact, creativity does depend to some... View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 14 Dec 2015
  • Research & Ideas

Airbnb Hosts Discriminate Against African-American Guests

Due to racial discrimination, white vacationers have an easier time booking an Airbnb rental property than African-Americans do, according to a new study from faculty at Harvard Business School. The problem seems to lie in all the View Details
Keywords: by Carmen Nobel; Web Services; Web Services
  • September 1985 (Revised January 1986)
  • Case

Peter Wendell

By: William A. Sahlman
Contains a description of a decision confronting an employee of IBM in late 1981. Should he leave IBM to become head of a new venture capital fund which will specialize in technology investments? The case is designed to expose students to the nature of the opportunity... View Details
Keywords: Personal Development and Career; Jobs and Positions; Opportunities; Valuation; Decision Choices and Conditions; Resignation and Termination; Venture Capital; Financial Services Industry; Financial Services Industry
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Sahlman, William A. "Peter Wendell." Harvard Business School Case 286-008, September 1985. (Revised January 1986.)
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

private assets, and personal saving, represent exercises in linguistics, not economics. Technological Innovation and Organizations Authors: Josh Lerner View Details
Keywords: Martha Lagace
  • 04 Oct 2018
  • Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

information on where each person went to school from LinkedIn. Birds of a feather invest together The information showed that the venture capital world is incredibly homogenous, consisting mostly of white men from liberal arts colleges... View Details
Keywords: by Michael Blanding; Financial Services; Financial Services
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

treating its employees well. The company provides staffers with free education services to complete high school and supplementary medical care to cover gaps in government health plans. These efforts have... View Details
Keywords: by Dina Gerdeman
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

repertoire of personal qualities, including qualities that run counter to conventionally masculine scripts. Our findings point to the mutability of masculine identity as a social status achievement and to... View Details
Keywords: Martha Lagace
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

concept was that all personal computers were alike because they depended upon Intel processors and Microsoft software. The only possible differentiation in running a personal... View Details
Keywords: by Sarah Jane Johnston
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

and services including computers, handheld devices, servers, and digital entertainment, employed 172,000 people and posted $104 billion in sales... View Details
Keywords: Martha Lagace
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel View Details
Keywords: Sean Silverthorne
  • 08 Apr 2016
  • Research & Ideas

How to Hire a Millennial

loyal in the traditional sense, ready to jump ship when their employers fail to meet expectations. Yet too many companies are falling short in their efforts to recruit the best and brightest young minds. Most try to convince skeptical... View Details
Keywords: by Joseph Fuller
  • 04 Oct 2016
  • First Look

October 4, 2016

information and instead message to shareholders and analysts something of opposite sign. The data suggest they may be motivated in part by subsequent personal stock-trading... View Details
  • 02 Sep 2014
  • First Look

First Look: September 2

company he founded, private. Mr. Dell believes that the successful company's transformation from a personal computer (PC) manufacturer to an enterprise solutions and services... View Details
Keywords: Sean Silverthorne
  • 21 Jun 2011
  • First Look

First Look: June 21

excessive economic concentration, so lucidly and incisively analysed here, are not limited to the financial services industry. For the problem is now widespread: while five firms control 80% of the banking... View Details
Keywords: Sean Silverthorne
  • 17 May 2011
  • First Look

First Look: May 17

111-012 This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2015
  • HBS Case

HBS Cases: The Battle for San Francisco

Francisco may be ahead of the curve, these same issues could well affect many other cities, from Austin to Atlanta." In order to more deeply explore the issues around these issues, Rose and his fellow researchers sought to add a... View Details
Keywords: by Michael Blanding; Technology
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