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  • September 2006 (Revised April 2007)
  • Supplement

Tim Keller at Katzenbach Partners LLC (C)

By: Boris Groysberg, Christopher Marquis and Ayesha Kanji
Supplements the (A) case. The (C) case includes Keller's actual 2006 mid-year and self evaluations. View Details
Keywords: Projects; Management; Leadership; Organizations; Situation or Environment; Competition; Rank and Position; Attitudes; Motivation and Incentives; Performance Evaluation; Consulting Industry
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  • Web

Why Home Construction Has Slumped for Decades | Working Knowledge

School Professor William Kerr and colleagues in “Why Has Construction Productivity Stagnated? The Role of Land Use Regulation.” One major reason? Tight local regulations that make it difficult to build large swaths of housing. Those, in turn, quashed View Details
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

this point before. But we want to review the key differences briefly from the perspective of the CEO because the implications are crucial: for how the job of the senior leader is defined, and for what successful performance in the job... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • 01 Mar 2003
  • News

Three Appointed to Endowed Professorships

efforts center on issues affecting entrepreneurial firms and their investors. Gompers studies the structure, governance, and performance of private equity funds; the sources of financing, incentive design,... View Details
Keywords: fellowships; Colleges, Universities, and Professional Schools; Educational Services
  • 30 Aug 2016
  • First Look

August 30, 2016

relative performance incentives in addition to piece rates to encourage competition in the workplace. We find that social identity has a significant impact on competition: a weaver only competes against... View Details
Keywords: Carmen Nobel
  • 21 May 2001
  • Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

differences as well as their collective identity and goals, she advises. Encourage mutual support as well as confrontation within the group. Focus on the performance at hand in addition to opportunities for future learning and growth. And... View Details
Keywords: by Martha Lagace
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

turnaround. Consider the situations that confronted new CEOs in three companies: Gillette: Its performance was strong through the mid-1990s, but by the beginning of 2001, this global consumer-products company had experienced several years... View Details
Keywords: by Rosabeth Moss Kanter
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

companies have incentives to invest aggressively in growth. This paper presents econometric analysis of factors that determined the intensity of Internet companies' investments in growth, and analyzes the long-term View Details
Keywords: Sean Silverthorne
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan incorporating objective and subjective criteria. In principle, such plans could motivate employees to View Details
Keywords: by Sean Silverthorne
  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

Summing Up Hard-wiring Performance Is Great In Concept...but.... The responses to the concept of promising and delivering results rather than selling products or services are in, and you've agreed that hard-wiring View Details
Keywords: by James Heskett
  • March 2002 (Revised March 2004)
  • Case

Metalcraft Supplier Scorecard

By: Susan L. Kulp, V.G. Narayanan and Ronald L. Verkleeren
An automotive components company uses a supplier scorecard to make sourcing decisions and review its supplier performance. View Details
Keywords: Supply Chain Management; Quality; Performance Evaluation; Decision Making; Service Operations; Motivation and Incentives; Supply and Industry; Manufacturing Industry; Auto Industry
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  • August 1991 (Revised February 1992)
  • Case

Gain Sharing at Star Cablevision Group

By: Leonard A. Schlesinger and Sarah Ann Greene
Describes Star's experiment with gain sharing over a three-year period. Background on the industry and company's history are provided to establish the context for the shift to pay-for-performance. Describes the three different gain sharing programs, the resulting... View Details
Keywords: Motivation and Incentives; Service Delivery; Performance Productivity; Television Entertainment; Compensation and Benefits; Media and Broadcasting Industry
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  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

Teresa M. Amabile's research centers on how the work environment can influence the motivation, creativity, and performance of individuals and teams. A recent study focused on the influence of team leaders on these factors. Professor... View Details
Keywords: Re: Teresa M. Amabile
  • 03 Jan 2017
  • First Look

January 3, 2017

Performance Goals and Incentives This module explains how managers use performance goals and incentives to ensure that employee actions align... View Details
Keywords: Carmen Nobel
  • Web

Transforming Health Care Delivery - Course Catalog

change. It will draw upon a range of approaches for improving value in health care delivery, including continuous improvement, organizational redesign, population health management, precision medicine, patient engagement, digital health, payment reform, and the... View Details
  • April 2011
  • Case

Designs by Kate: The Power of Direct Sales

By: John A. Deighton and Sarah Abbott
The sales representatives at Designs by Kate (DBK) sell private label jewelry at hosted parties and through online social media channels. They are also responsible for recruiting, training, and managing new sales reps. CEO and founder Kate Creevey designed the... View Details
Keywords: Direct Sales; Consumer Marketing; Marketing Management; Personal Selling; Sales Compensation; Sales Organization; Motivation and Incentives; Marketing Strategy; Salesforce Management; Performance; Compensation and Benefits; Apparel and Accessories Industry
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  • February 2009
  • Article

Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting

By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max H. Bazerman
Goal setting is one of the most replicated and influential paradigms in the management literature. Hundreds of studies conducted in numerous countries and contexts have consistently demonstrated that setting specific, challenging goals can powerfully drive behavior and... View Details
Keywords: Goals and Objectives; Management Practices and Processes; Organizational Culture; Performance Improvement; Behavior; Motivation and Incentives
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  • 14 May 2013
  • First Look

First Look: May 14

proxy for incentive conflict) impact the use of a subset of available performance measures. Consistent with a signaling model of the allocation of contingent control rights, we find that contracts involve... View Details
Keywords: Sean Silverthorne
  • 22 Mar 2016
  • First Look

March 22, 2016

prospects. Stock-price responses to earnings surprises are moderated when firm-level uncertainty is high, consistent with performance being attributed more to luck, which can create incentives to shift... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2008
  • News

The CEO and the Functions of Leadership

are performed to a high standard. There is a vast literature on the choices, structures, and supporting systems involved in modern management, including strategy, organization structure, planning and resource allocation, and management... View Details