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  • 17 Apr 2019
  • Research & Ideas

How Managers Stifle Creativity

ability to recognize patterns with our own ability to interpret them should be a tremendous boon to our creativity. However, if we feel threatened by the machines that we're working with, like they are going to take over the work that we... View Details
Keywords: by Danielle Kost
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

no longer suffers losses from offering customized services. The menu prices also motivate customers to shift their purchasing and delivery patterns in ways that lower total costs to the benefit of both the company and its customers.... View Details
Keywords: by Robert S. Kaplan
  • 2013
  • Working Paper

International Health Economics

By: Mark Egan and Tomas J. Philipson
Perhaps because health care is a local service sector, health economists have paid little attention to international linkages between domestic health care economies. However, the growth in domestic health care sectors is often attributed to medical innovations whose... View Details
Keywords: Health Care and Treatment; Innovation and Invention; Global Range; Economics
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Egan, Mark, and Tomas J. Philipson. "International Health Economics." NBER Working Paper Series, No. 19280, August 2013.
  • 09 Mar 2022
  • Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

but the fact of their existence is inherently geopolitical because it ties countries together in very intimate ways and changes patterns of consumption and dependence. Forman: What’s the impact for companies that have had to get out of... View Details
Keywords: by Avery Forman; Energy
  • 21 Nov 2011
  • Working Paper Summaries

Caste and Entrepreneurship in India

Keywords: by Lakshmi Iyer, Tarun Khanna & Ashutosh Varshney
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

  PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and Service... View Details
Keywords: Sean Silverthorne
  • 09 Jun 2021
  • Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

minorities, according to research that involved surveying hundreds of people and studying thousands of datasets at government and social organizations. This pattern can “fuel a self-perpetuating cycle of segregation,” which may not only... View Details
Keywords: by Jay Fitzgerald
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

the crisis cripples or amplifies the demand for your work. In either case, this is a good time to take stock of your priorities and rethink your patterns of collaboration. By auditing your work responsibilities and project commitments,... View Details
Keywords: by Dina Gerdeman
  • 31 Aug 2020
  • What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

have an edge in their markets. These firms are “more innovative—stronger at anticipating shifts in consumer needs and consumption patterns that make new products and services possible, potentially generating a competitive edge.” Of equal... View Details
Keywords: by James Heskett
  • 01 Jun 2015
  • Research & Ideas

The Surprising Benefits of Oversharing

should loudly trumpet their A rankings as a matter of course. Then B-ranked restaurants or schools would reveal their rankings, to separate themselves from the Cs. The pattern would continue to the C establishments and so on. "The... View Details
Keywords: by Michael Blanding
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

are right. The overall success on global export markets as well as the particular pattern of industries that successfully export provides valuable "revealed" information on underlying competitiveness conditions. Low levels of... View Details
Keywords: by Christian Ketels
  • 23 May 2023
  • Research & Ideas

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

Design Institute to create and support opportunities for Black entrepreneurs. “The pattern recognition that stems from my learning differences and unique perspective does help with surfacing unknown unknowns.” As for the art world’s... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

managers? How have your own views changed? Christopher Bartlett: Well, fortunately, the basic argument has held up. But the world has evolved and we do see some new patterns emerging. But first let's focus on the things that have stayed... View Details
Keywords: by Cynthia Churchwell
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

particular, is to understand patterns of investment and reward, and effectively manage the process that defines the dynamics of buyer-seller evolution, according to Narayandas. But how to do that? New research he shared with other... View Details
Keywords: by Martha Lagace
  • 02 Jun 2021
  • Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

Kakani and Columbia University professor Adam Sacarny, focuses on another explanation: differences in hospital quality. Hospital care improves, but gaps persist The researchers analyzed about 20 years of Medicare data, reflecting the experiences of 2 million patients,... View Details
Keywords: by Michael Blanding; Health
  • 05 Sep 2007
  • Working Paper Summaries

Global Currency Hedging

Keywords: by John Y. Campbell, Karine Serfaty-de Medeiros & Luis M. Viceira; Financial Services
  • 01 Nov 2021
  • Op-Ed

Team Success Starts with the Individual—and with Love

key moments of crisis in which their self-confidence falters. These in turn can lead them to become more rigid, sabotaging their own performance. A coach’s job is to prevent team members from lapsing into this pattern and to help them... View Details
Keywords: by Ranjay Gulati; Sports
  • 06 May 2021
  • HBS Case

How Four Women Made Miami More Equitable for Startups

and incubators at local universities, which themselves enjoyed explosive growth. By 2017, Miami was ranked the number one city in America for startup activity by the Kauffman Foundation. "Each one is changing something about the underlying frameworks in Miami and the... View Details
Keywords: by Carolyn DiPaolo
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

such as the mobile phone and Internet of Things explosions across many fast-growing Asian economies. Beyond academic questions, business analysts could use these machine-learning techniques, which the researchers say are relatively simple and easy-to-use, to analyze... View Details
Keywords: by Michael Blanding
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

we're doing," says McEvoy. Today, Queen Elizabeth II wears her Burberry trench coat. But so does supermodel Kate Moss. At Waterford Crystal, CEO John G. Foley (HBS ISMP '89) has brought on contemporary designers like Versace and Vera Wang to create new china View Details
Keywords: by Julia Hanna; Consumer Products
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