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  • All HBS Web  (648)
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← Page 31 of 648 Results →
  • 01 Dec 1996
  • News

An Entrepreneurial Journey

right, so I take his word for it and buy a copy. By now, my rental's flooded I couldn't get the top up and, of course, the engine won't start. Not good. Fortunately, I'm parked across the street from a Jiffy Lube. The woman there says... View Details
  • 01 Jun 2022
  • News

Blissful Thinking

standards. What we found was that the clean stores happened to have a store manager who personally stopped to pick up trash if they saw it in the parking lot on their way into the store, and that behavior was mimicked by the 500-plus... View Details
Keywords: Dan Morrell; illustration by Dan Winters
  • 01 Dec 1997
  • News

Growing Together

resources are stretched very thin, we've had to become very entrepreneurial," Britt explains. "To generate income we license toy companies, retailers, and park operators to use our Sesame Street characters, and we publish are own... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

such as hotels, restaurants, and theme parks and (2) "individual shopper targeted" offers, whereby each shopper regularly receives an extensive set of tailor-made coupons predominantly paid for by supplier brand-owners. The... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

private sector or the public sector, you have to worry that people might get the wrong incentives. Those who are relieved of risk may decide to take more risk. If you've ever had a rental car where you were fully covered against damage or loss, perhaps you drove a... View Details
Keywords: by Martha Lagace; Financial Services
  • 01 Dec 2019
  • News

John McArthur

ended up double parking my car. I ran through campus at full sprint to get there in time. I came tearing around a corner and barreled square into the chest of Dean McArthur. He wasn't fazed a bit. He caught me in his arms, righted me, and... View Details
Keywords: Dean
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