Online Retail - Publications - Faculty & Research

Profile

Roy Ben-Dor

getting married," Roy says. His fiancee, Nicole Setzen, is a licensed attorney in New York and Massachusetts. And now she runs her own online retail site for brides and mothers-to-be:... View Details

Profile

that’s how I trained for the B-2.” John’s FIELD 2 experience in Brazil opened up an entirely new challenge as well. His assignment: an online shoe retailer, Dafiti.com, looking for a customer-loyalty program appropriate for its national... View Details

25 Feb 2020
News

How Artificial Intelligence is Changing Business

algorithms to analyze radiology scans, applying quantitative analytics to marketing movies, and analyzing sales data from an online flash retail site to develop a better pricing model. The teaching and... View Details

Keywords: Susan Young

26 Feb 2014
Research & Ideas

How Grocery Bags Manipulate Your Mind

things going on in a store and a lot of inputs," Karmarkar says. So she and Bollinger dug deeper with a series of experiments, enlisting participants for a number of online surveys. In the first experiment, the researchers assigned... View Details

Keywords: by Carmen Nobel; Retail

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

expensive merchandise with a limited wear life. PriceGrabber is a decoupler, too. Traditional consumer electronic retail stores depend on customers to come to their showrooms and tire-kick TVs and sound systems before buying. But the... View Details

Keywords: by Michael Blanding

01 Oct 1999
News

Q & A: Jeanne P. Jackson: A New Regime at Banana Republic

reading a case between serving cocktails, an Executive Education participant who was a CEO in retail gave Jackson a tip that would change her future. "He told me that anyone who worked as hard as I did was made for retail," she recalls.... View Details

10 Apr 2012
First Look

First Look: April 10

professionals, and parents alike forge their own paths to fulfillment. Publisher's Link: http://www.harpercollins.com/books/How-Will-You-Measure-Your-Life-Karen-Dillon?isbn=9780062102416&HCHP=TB_How+Will+You+Measure+Your+Life Retail... View Details

Keywords: Carmen Nobel

11 Jun 2018
Blog Post

Reimagining Fashion For The Good Of All

Zalando is a fairly unknown brand in the U.S., but the leading online fashion platform in Europe. Growing at a yearly rate of +20%, it was founded 10 years ago and it currently has more than 15,000 employees and is present in 15 different... View Details

Keywords: Consumer Products / Retail

Web

How Student-Proposed Internships Can Create Value - Recruiting

affordable-luxury space, with a global presence across more than 100 markets and strong e-commerce and wholesale businesses. After hearing Anine Bing’s founders speak at HBS’s Retail & Luxury Goods Conference, Jessica Zukhovich (MBA 2024)... View Details

11 Dec 2006
Research & Ideas

Fixing Price Tag Confusion

rental charge and a charge for the remote. Do partitioned prices help the consumer make an informed decision or just add to his or her confusion? Do partitioned prices increase demand? Is an online grocer better off presenting a customer... View Details

Keywords: by Sean Silverthorne; Retail

26 Nov 2012
Research & Ideas

New Winners and Losers in the Internet Economy

Although much of the United States still struggles to recover from the 2008 economic crisis, the online world defies that bleak economic picture—the Internet continues to put a growing number of Americans to work. “In a very flat economy... View Details

Keywords: by Dina Gerdeman; Publishing

25 May 2016
Research & Ideas

How Consumers and Businesses are Reshaping Public Health

garment factory owners engaged in cutthroat price competition to secure orders from Western manufacturer and retailer brands. These brands conveniently sourced their requirements at arm’s length through third-party intermediaries to avoid... View Details

Keywords: by John A. Quelch; Health

Profile

Andrea Nadosy

planted seeds – for entrepreneurship.” Nine months before entering HBS, those seeds already began to bear fruit in Meadowmere Lane, an online retailer of exquisite laptop bags. But as a business-owner in an... View Details

01 Dec 2017
News

Flight Path

mall in Los Angeles. November 2016 DRL partners with Bud Light to find the next professional drone racer, recruited through DRL’s online simulator and a live tournament. February 2017 DRL signs a multiyear title sponsorship with German... View Details

Keywords: Julia Hanna

01 Oct 2001
News

Barbara Bry: Business is Blooming

Proflowers, there are no warehouses and no network of retail florists. Orders are transmitted electronically to growers, who cut, pack, and ship, usually within 24 hours. This supply-chain compression allows Proflowers to offer a unique... View Details

Keywords: Thomas Frick; Arts, Entertainment

01 Jun 2017
News

Streamlining the Supermarket

which represents close to $100 billion in annual consumer sales. A new report from the Grocery Manufacturers Association/Boston Consulting Group cites “click and collect” as one of the “biggest changes ever in the US retail landscape.”... View Details

Keywords: Francis Storrs

28 Nov 2016
Blog Post

Why We Recruit: Wayfair

OrganizationKate Gulliver, Vice President Talent Operations, Wayfair; HBS '09 Describe your organization in three to five sentences.Wayfair is one of the world's largest online destinations for all things home. Through our e-commerce... View Details

Keywords: Consumer Products / Retail

13 May 2014
Op-Ed

The Alibaba Effect

great online giants. “Alibaba's only limits are those imposed by the speed at which these enterprises continue to grow” Still largely unknown in the West, Alibaba dominates China's Internet and logistics space with over 600 million... View Details

Keywords: by Bill Kirby & Warren McFarlan; Retail

21 Nov 2017
First Look

First Look at New Research and Ideas, November 21, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53512 Online Network Revenue Management Using Thompson Sampling By: Ferreira, Kris Johnson, David Simchi-Levi, and He Wang Abstract—We consider a price-based network revenue management... View Details

Keywords: Sean Silverthorne

01 Mar 2019
News

Case Study: Off to a Fine Art

Launched in 2017, Clay is an artisanal ceramics startup for the sharing economy. Founder and CEO Rukmini Giridharadas (MBA 2014) has partnered with potters in the Bay Area to offer their wares online to the chefs, caterers, and florists... View Details

Keywords: Jen McFarland Flint

Publications