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Show Results For
- All HBS Web
(749)
- People (1)
- News (120)
- Research (546)
- Events (4)
- Multimedia (11)
- Faculty Publications (309)
- 26 Nov 2013
- First Look
First Look: November 26
botsourcing for jobs that do require emotion if robots appear to convey more emotion; and (4) people prefer to outsource cognition-oriented versus emotion-oriented jobs to other humans who are perceived as... View Details
Keywords: Sean Silverthorne
- 01 Feb 2002
- News
If You're #1, Watch Out
and disks, and then to producers of chip-manufacturing technology, as each area in turn became the focus for innovation to improve performance. Old-school wisdom suggested that market leaders should "stick... View Details
- 24 May 2011
- First Look
First Look: May 24
in terms of price and cutting edge products. Should they outsource some of their production to Eastern Europe? Market their products to new customers like non-governmental organizations? Diversify into new... View Details
Keywords: Sean Silverthorne
- Fast Answer
Exchange traded funds
target="new">Morningstar Direct Multi-currency research platform that provides performance and holdings analysis of investments. Includes data on closed-end funds, equity ownership, exchange traded funds, hedge funds, market indexes,... View Details
- 01 Sep 2007
- News
Back from the Brink
MILLS: Sometimes when the bottom falls out of the bottom line, the only place to go is up. Harold Mills (MBA ’98) is CEO of ZeroChaos, an IT staffing and human- resources outsourcing firm based in Orlando,... View Details
- 16 Apr 2013
- First Look
First Look: April 16
LaSalle (JLL) faced at the turn of the millennium. Until then, JLL sold piecemeal commercial real estate services to its corporate clients, who maintained relationships with a variety of vendors. In 2000, JLL's large corporate clients started globalizing their... View Details
Keywords: Sean Silverthorne
- 14 Nov 2006
- First Look
First Look: November 14, 2006
customers by teaching them the correct ordering protocol. Dell deals with arrival and request variability in its high-end server business by outsourcing customer service while staying in close touch with... View Details
Keywords: Sean Silverthorne
- 08 Jul 2008
- First Look
First Look: July 8, 2008
factors in explaining the increased presence of NGOs in the last few decades: a trend towards more outsourcing of government services; new ventures by would-be not-for-profit "entrepreneurs"; and... View Details
Keywords: Martha Lagace
- November 1983 (Revised May 1984)
- Case
Duke Power Co.: Affirmative Action (A)
Presents the dilemmas faced by the executive vice president of construction who is committed to pursuing affirmative action goals but is required by the financial condition of the company to lay off one-third of its construction workforce, which contains many recently... View Details
Goodpaster, Kenneth E. "Duke Power Co.: Affirmative Action (A)." Harvard Business School Case 384-112, November 1983. (Revised May 1984.)
- 19 Apr 2011
- First Look
First Look: April 19
margins from its Help Desk contract with Fonaveu, a large, strategically important customer. Emergia is considering tactics such as overdelivering on calls that incur lower costs (while underdelivering on high cost calls), offshoring the... View Details
Keywords: Sean Silverthorne
- 12 May 2009
- First Look
First Look: May 12, 2009
Edge" (708-051); "Cape Wind: Offshore Wind Energy in the USA" (708-022); and "Supergrid" (707-016). Purchase this note:... View Details
Keywords: Martha Lagace
- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
performance. They have effectively outsourced the evaluation of CEO performance and compensation to the market, and often to consultants. As an example, from 1990 to 2001, the... View Details
Keywords: by Kim B. Clark
- 15 Oct 2008
- First Look
First Look: October 15, 2008
the company and raises questions around the downstream consequences of global outsourcing strategies. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/... View Details
Keywords: Martha Lagace
- 01 Mar 2018
- News
3-Minute Briefing: Lisandra Rickards (MBA 2010)
still have a number of manual processes here, so we see a lot of scope for more and more businesses in Jamaica to become technology-enabled, particularly in health care, financial services, and agriculture.... View Details
Keywords: Julia Hanna
- 01 Oct 2001
- News
Philip L. Yeo: The Next Big Thing
highly visible undertakings such as the $4 billion Jurong Island complex, in which seven offshore islands were linked with imported landfill to form a huge new industrial area for land-strapped Singapore. Less apparent, but no less... View Details
Keywords: Government
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
How should a company deliver financial news—both good and bad—to a broad spectrum of stakeholders, including investors, customers, government, and environmentalists? Energy giants Total View Details
- 01 Jun 2012
- News
What Industrial Policy?
consumer-electronics companies started outsourcing their manufacturing to Asia. But by the 1990s, the R&D had migrated there as well. This tight connection between R&D, innovation, and production is present... View Details
Keywords: Gary P. Pisano; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
- 09 Sep 2008
- First Look
First Look: September 9, 2008
influence the companies being rated. We focus on corporate environmental ratings, the primary purpose of which is to help investors select "socially responsible" and avoid "socially irresponsible" companies. We... View Details
Keywords: Sean Silverthorne
- September 2006
- Teaching Note
OfficeTiger (TN)
Teaching Note to (804-109). View Details
- 18 Jan 2012
- News
Survey Reveals Depths of US Competitiveness Problem
business-location decisions at an alarming rate, and those activities being offshored are more job-rich than those coming in,” said Porter, the Bishop William Lawrence University Professor View Details